Cocon des lys offers 3 accommodations with espresso makers and hair dryers. 17-inch flat-screen televisions come with digital channels. This Saint-Louis guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
A hosted evening meal is available for a surcharge daily (reservations required).
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transportation
No onsite parking available
Food and drink
Hosted evening meal available daily for a fee of EUR 16; reservation required
Guest services
Housekeeping (daily)
Accessibility
No elevator
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
17-inch flat-screen TV with digital channels
Streaming services
Food and drink
Electric kettle
Espresso maker
More
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Private entrance, smart lock
Pets
Pets allowed with a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.31 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet deposit: EUR 200 per stay
Service animals are exempt from fees
Hosted evening meal: EUR 16
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
cocon des lys Guesthouse
cocon des lys Saint-Louis
cocon des lys Guesthouse Saint-Louis
cocon des lys Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No information was sent prior to arrival as mentioned in the accommodation information on hotels.com. The information on arrival was in French only so it was difficult to understand how to access the property and the host did not speak English as advertised. Thankfully we had a phone that worked and speak a little French so we could call the number as indicated on the instructions on the front door but we found it difficult to understand how to get in. Eventually the owner sent us an SMS with instructions in French and English and we eventually got in, but I would avoid this property again based on this experience. It took us over half an hour of waiting outside and trying different things in the cold before we got in. The room was nice with a little continental breakfast, although did smell of stale cigarettes, and there is not much in the area.
We couldn't get in. We phoned the number provided, but the message was in French. Another guest waiting had been given a code for the key box, but it didn't work.
We phoned Expedia; they were unable to reach the owners. They could only suggest going to another hotel. They started the process of requesting a refund.
We gained access when a resident came out of the building and let us in. The rooms were unlocked. Only then did the owners send a text advising us of the key code "in case they couldn't be there".
The room was clean, but the towels and bedding had that sour smell that comes from taking too long to dry. The bathroom door didn't latch.
I would not recommend this property!
On first glance this guest house seemed really nice. The room had everything you should need for your stay however the whole building and room including bed sheets and towels were musty.
The walls are very thin - you can hear people coming in and out at all hours.
Well equipt but very disappointing.
Whilst the room was lovely, the bed comfy and the added continental breakfast welcomed: the noise of neighbours up until late for tired travellers was not appreciated. The owner was helpful in organising a taxi for us which we appreciated. Overall ok and I understand it is hard to control the environment around the room - people talking loudly outside the room late at night and early morning was disappointing.
The rooms were lovely and comfortable, a nice breakfast was left out for us. The host was very nice and arranged a taxi for us as we had an early flight. I would highly recommend this place for an overnight stay and need to fly in the morning. The airport is a few minutes away by taxi
The house was old, no problem, it could use a good painting.
Inside there was a smell. The room was ok, but the towels had not a fresh smell. The bathroom can use a update.
I would not recommend this B&B to other people.
Sorry about that.
Greetings,
T. Welman
Super für einen Abflug aus Basel. Flugplatz sowie Innenstadt sind super zu erreichen. Der Gastgeber ist supernett und sehr persönlich. Liebevolles kleines Frühstück. Und dann der unschlagbare Preis.
Wichtig: das ist kein Hotel sondern ein B&B.