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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Indoor pool
Property amenity
Exterior
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Lord Beaverbrook Rink
    ‪2 min walk‬
  • Harbour Station
    ‪16 min walk‬
  • Market Square
    ‪16 min walk‬
  • Saint John, NB (YSJ)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board

Suite, 1 King Bed

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Saint John Harbour Side by IHG

4-star Saint John hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent quality services!
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and far enough off the highway to be quiet (from road noise).
Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of convenient parking. Friendly helpful staff. Good room. Bit removed from the downtown. Great bar next door- Bar Down Under- good pub-grub, beer, excellent live music, friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bingyang

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
Dirty bed sheets. Friendly staff helped changed them.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
A great affordable place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Danielle

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the room outstanding, but Anthony at the front desk was helpful, informative and an ambassador for the city of St. John. Anthony mapped our dining and sight seeing options. He is a great representative for your establishment.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christina V

Stayed 2 nights in Oct 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk super helpful. And the hotel was spotless!
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Traveled with partner
We enjoyed our first two nights so much, we booked for another three! Anthony at the front desk was incredibly helpful. The breakfast was better than most hotels I have stayed in in Canada. There is a lovely outdoor patio with views of the harbour. Pub Down Under is on the lower parking level and Mac Donald’s is across the street.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything just flowed ,great place to stay, great parking staff members were great. If you want to explore Saint John highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel, very modern and the room was very very clean. Beds were super comfortable. Free breakfast was very good, lots of choices and great coffee. My only issue is one that comes up very often with hotel rooms: this is a new, modern hotel but the tv channels are basic cable only, with the old tv guide from the 1980s!....up your game with Chromecast and Netfilx/Prime on demand. This should be standard in a new hotel of this quality. Other than that, a first class experience and we will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony at the front desk was very helpful with telling us where to visit around town.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean, quaint hotel with friendly staff and very conveniently located to all the port and downtown Saint John.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The downtown area is not walkable but a cab is only $8
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with family and small children
Service in all areas was exceptional!
Stayed 2 nights in Oct 2024

10/10 Excellent

LaceyDawn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dogs were very sick during my stay. The staff were very accommodating and I'll be forever grateful ❤️ Thank you Lacey, Jack & Jill
Stayed 2 nights in Oct 2024