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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Indoor pool
Exterior
Exterior
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Harbour Station
    ‪16 min walk‬
  • Market Square
    ‪16 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board

Suite, 1 King Bed

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Saint John

  • Pool
  • Breakfast included
  • Pet friendly
  • Waterslide
4.2 out of 5, Very Good, (1005)
The price is $71
per night
$85 total
includes taxes & fees
Apr 27 - Apr 28
Hampton Inn & Suites Saint John

About this property

Holiday Inn Express Saint John Harbour Side by IHG

4-star Saint John hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 36 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were very accommodating. They were able to give us the hospital rate even though I had booked through a third party. They also did not charge us for the second night when we decided to go home after an early discharge.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
Pool was a little dated remember swinging there as a little kid. Hot tub had some chips out of it but really clean rooms good people working the counters
Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return! I’ve stayed here six times, and it’s always been a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Stayed 2 nights in Dec 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Reg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have stayed at the Holiday Inn Express several times. Of all the hotels in Saint John, it is my daughter's favorite (she's 5 years old). The breakfast is always good and the pool and hot tub are always a hit. For my wife and I, our favorite thing is the room itself. We both love that there are several places to hang coats (very favorable in winter) and lots of desk and "table/bench" space to keep luggage off the floor. We just stayed there from December 29-31 and we have already booked our room for March Break.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good value, but noisy
A good, clean family oriented hotel. Overall, good value, with free parking and breakfast included. We stayed on New Year's eve, so there were lots of families with children, many of which were screaming, crying and running up and down the halls, which was very loud in our room.(My only suggestion would be to perhaps place families and groups with kids on certain floors and keep couples and business clients on a separate floor.) I would still stay again, but would bring earplugs...
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with partner
Great breakfast Air quality good Temperature perfect Room comfortable Bathroom clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Main reason was to visit family-amenities were good for the price just didn’t have opportunity to use the pool / fitness centre. Breakfast was great lots of options, would have been better for my situation if it was offered until a later time (only until 9:30 am) otherwise great value for the price
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing at all that I didn't like. The beds were excellent, very comfortable. The room was spotless when we arrived. I would highly recommend this place
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 2 nights in Dec 2024

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, staff were amazing, breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Abegail

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geoff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and pleasant staff .
Stayed 1 night in Nov 2024

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ravi

Liked: Cleanliness, amenities
Excellent 👍
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The property is very well maintained. The pool and hot tub and gym were very clean. We appreciated the breakfast that was included in the cost of the room. Staff were very friendly and helpful. Will definitely be back and recommend.
Stayed 2 nights in Nov 2024