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Hilton Saint John

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Saint John

Exterior
Indoor pool
Exterior
1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    1 min walk
  • Saint John Trade and Convention Centre
    3 min walk
  • Harbour Station
    6 min walk
  • Saint John, NB (YSJ)
    19 min drive

Room options

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds, Club Floor

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbor View

  • 390 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbor View | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Harbor View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED DOWNTOWN VIEW

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Delta Hotels by Marriott Saint John

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is $94
per night
$112 total
includes taxes & fees
Dec 8 - Dec 9
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

4.5-star Saint John hotel with 1 restaurants, connected to a shopping center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Saint John provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17286 square feet (1556 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hilton Saint John is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,286 square feet of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1007 reviews" "
Rating 8 - Good. 293 out of 1007 reviews" "
Rating 6 - Okay. 152 out of 1007 reviews" "
Rating 4 - Poor. 108 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Excellent location and room. We paid extra for the pull out bed but it was terribly uncomfortable. The rest of the room was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sharon, Estero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had two rooms. One room was excellent. The A/C in the second room stopped working during the night. I didnt call down to the desk because i wasnt about to switch rooms then. When i went to check out, i explained about the A/C, all the person did was say ok and wrote the nimber down. There was no apology or compensation for this. An apology would have been sufficient.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Great location, but the restaurant/room service staffing was very low both nights we were there. Getting through to room service took over half an hour and multiple calls. When I reached them via the front desk, they said that delivery (for two slices of cake, so no cooking involved) would take at least an hour. The availability of room service was an important factor when we chose the Hilton over the Delta.
Stayed 2 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kasha

Traveled with family
Liked: Staff & service
Great Location
The hotel was in a great location, and our room had a view overlooking the harbour. While the staff were friendly and our room was clean overall, the hotel was very damp inside. We found that our clothes were damp and had an odour when we left.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
I liked the cleanliness and the friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, Dartmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and within walking distance to shops, restaurants, etc. Staff were excellent. Perfect location for anyone visiting Saint John.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric, Komoka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine location in downtown and a comfortable stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Kirk

Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good views, great staff...friendly and helpful. The hotel is nicely located. Easy access to historical sites, and parks. Plenty of food options. Would stay there again! Has a nice breakfast, but a bit pricy for a breakfast as the buffet was the only option, and I don't eat a lot.
Stayed 1 night in Aug 2024

6/10 Okay

Kristi

Business traveler
Liked: Staff & service, room comfort
Good location, needs updating
The location is perfect, walking distance to everything. Bed was comfortable. Bathroom wasn't the cleanest and very old, needs major updates. Fuse blew, no lights worked once i turned on the hairdryer.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our concern with the hotel is that it is tired and shabby and in need of a full refresh. The carpets were stained and worn. The room and the common areas, especially in the lower level were musty and damp. The washroom was dated and the vents were rusty. Our bathroom door did not latch properly. Hard to believe this has a Hilton designation.
Stayed 4 nights in Aug 2024

6/10 Okay

Grey

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was OK, staff was nice but lack of amenities for the price. you pay for essentially just the room, pool and gym access most other things are extra, not too abnormal but still a thing. one room came without hand soap, but rooms where very clean with a good view.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner, Traveled with pets
Great check in experience
Stayed 1 night in Aug 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view and cleanliness!
No chair for bathtub/shower, 87 year old mother with me unable to bath her as she could not stand in shower. No whirlpool, breakfast or free parking. No concierge. Loved the view, mattress too hard. Pool change rooms too far from the door. Couldn't have eggs Benedict as chef called in sick should have a backup plan.
Stayed 2 nights in Aug 2024

8/10 Good

Bobbi-Jo

Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and location
Good and clean and right downtown
Stayed 1 night in Aug 2024

10/10 Excellent

C., Boynton Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of Downtown.
Stayed 1 night in Aug 2024

6/10 Okay

james

Disliked: Property conditions & facilities
Please upgrade to past
We have stayed here many times on our trips to ns. Like the location. The property has lost its splendor. Looking shabby. Paid extra for a harbor view. Was given a handicap room. Coffee maker didn’t work. Did not have umbrellas to borrow on rainy day. Used to offer breakfast for honors members . No so now. There are other good hotels here will try them next time.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024