Hilton Saint John

4.5 star property

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Photo gallery for Hilton Saint John

Indoor pool
Daily cooked-to-order breakfast for a fee
Ballroom
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet friendly
  • Gym
$131
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    ‪1 min walk‬
  • TD Station
    ‪7 min walk‬
  • Marco Polo Cruise Terminal
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, One King Bed, Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, One Queen Bed, Club Floor

8.8 out of 10
Excellent
(5 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Harbor View

8.6 out of 10
Excellent
(36 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

One Queen Bed Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

1 KING BED DOWNTOWN VIEW

8.0 out of 10
Very good
(22 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • 1194 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

2 QUEEN BEDS HARBOUR VIEW

8.4 out of 10
Very good
(35 reviews)
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Saint John

4.5-star Saint John hotel, connected to a shopping center in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Saint John provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17286 square feet (1556 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hilton Saint John is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,286 square feet of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1025 reviews
Rating 8 - Good. 275 out of 1025 reviews
Rating 6 - Okay. 152 out of 1025 reviews
Rating 4 - Poor. 105 out of 1025 reviews
Rating 2 - Terrible. 44 out of 1025 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

6/10 Okay

Denise

Traveled with family and small children
Very friendly and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Stayed 1 night in May 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to downtown
Stayed 1 night in May 2025

10/10 Excellent

genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet and convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, clean and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Tanya

Stayed 2 nights in May 2025

8/10 Good

Deryck

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Only one night

Stayed one night. The hotel needs some updating but was clean and the room comfortable. Breakfast buffet was fine, good selection.
View from 9th floor room
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for one night and had a great stay. Check-in was simple and the desk clerk was very friendly. Parking across the street is very convenient and you don’t have to go outside as there is access from parking garage to hotel. We included breakfast when we booked and it was a buffet with lots of choice and good food. Location is amazing and easy access to everything uptown.
Stayed 1 night in May 2025

8/10 Good

Yitzik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, property conditions & facilities
Everything about my stay was perfect
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable

Great staff. Couldn’t be more comfortable. Nice and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, beautiful and updated property.
Stayed 1 night in May 2025

10/10 Excellent

Julian, Tobique First Nation

Stayed 1 night in May 2025

10/10 Excellent

Brandy, Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
An old hotel but clean and the customer service while checking in was excellent. I had the harbor view and it was super nice to watch the boats come in. I spent my morning before checking out, watching the unloading of a container ship.
Stayed 1 night in May 2025

6/10 Okay

fernand

Liked: Cleanliness, staff & service, property conditions & facilities
the price rating not posted in canadian dollar
Stayed 2 nights in May 2025

4/10 Poor

Dorothy

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
After driving for 9 hours from Quebec to St. John we were told that the room I pre booked and pre paid for was not available anymore. What is the point of reserving and pre paying if I’m not going to get the room I want. We were moved to a lower floor which was fine but we soon realized that we did not get the harbour view that we paid extra for despite them messing up and giving away our room. Instead of the harbour view we got to look at garbage bins. Just annoying that we paid extra for the view. The head board had a rip in it. The most annoying was the cleaning staff. At 9 am they were going around cleaning rooms and yelling down the hall. It woke us up. I had high expectations staying here as I thought Hilton was a good name but I was really let down. When booking we were debating between Hilton and delta, wish we booked delta.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was top notch. Exceeded expectations with such variety and freshness. Very friendly staff!!!
Stayed 1 night in May 2025