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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Lobby lounge
Indoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Lord Beaverbrook Rink
    ‪2 min walk‬
  • Harbour Station
    ‪13 min walk‬
  • Market Square
    ‪13 min walk‬
  • Saint John, NB (YSJ)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

8.0 out of 10
Very good
(1 review)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 203 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 268 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(8 reviews)
  • 160 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 203 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 162 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

9.6 out of 10
Exceptional
(4 reviews)
  • 203 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Saint John Harbour Side by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1003)
The price is $110
per night
$134 total
includes taxes & fees
Feb 21 - Feb 22
Holiday Inn Express Saint John Harbour Side by IHG

About this property

Crowne Plaza Saint John Harbour View by IHG

4-star Saint John hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
Crowne Plaza Saint John Harbour View, an IHG Hotel offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View, an IHG Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 5 meeting rooms and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 211 reviews
Rating 8 - Good. 50 out of 211 reviews
Rating 6 - Okay. 25 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 7 out of 211 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very hospitable and accomidating. Facilities weren't perfect and in need of a few minor repairs. Nothing major and hotel staff were happy to be informed.
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Stayed 3 nights in Oct 2024

10/10 Excellent

sukhwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Annie

Business traveler
Good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Staff was friendly. Good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Real breakfast; lovely rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, great views of the harbour. Very comfy bed and pillows. Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Carol

Traveled with partner
Liked: Staff & service, property conditions & facilities
Friendly staff Good amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic swimming pool and jacuzzi pool. Restaurant was nice with friendly service. Some advise would be to keep the bar open later. It was a Friday night around 10:30pm I decided I would step out of my room to have an evening cocktail only to find it closed at 9pm which is somewhat early especially on a weekend.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Like so many chain hotels, this one is mostly facade and little substance. Staff were friendly and the place was clean. But there was a lot of noise in the sitting area where my wife was trying to rest (before our room was ready), the service at dinner was poor (a mop rested against a table close to us smelling of bleach; from a short wine list, they only had one in stock; they had no green beans left, though on the menu). There was a constant humming in our room. And the 'stunning views' advertised were non-existent.
Stayed 1 night in Oct 2024

10/10 Excellent

phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Nice renovations
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2024

8/10 Good

Tymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub could definitely use a good vacuum and cleaning, however everything else was great. Clean rooms, good breakfast, and very happy with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good one..
Very Nice Hotel. We spent two nights here. The hotel was lovely, our room met all of my accessibility needs.The dining area was open and inviting. The bar/lounge was nice and had an outdoor patio area overlooking the harbor. I tried loading photos but it didn't work not sure why. We had brownies with us so stopped by the bar after dinner and asked for 2 Bailey's and coffee, the bartender/waitress brewed a fresh pot of coffee to prepare them. We then went toward the lobby and enjoyed them in one of the many sitting areas available.Oh and they had lottery game machines in the game room. Enjoyed our stay here very much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Genevieve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence, Overland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff here is Excellent. The entire facility is quite nice. I always appreciate a hotel with its own restaurant, something that is hard to find in the past decade or so. The refrigerator had no freezer section which meant I could not by frozen items such as dinners or fruits or vegetables. Also, I prefer actual bars of soap for the bathroom sink and tub vs. hang-on-the-wall liquid soaps which often are empty. I would stay here again if I was in town again.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathleen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not a bad hotel but the noise at 5am is not very welcoming.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The decor, and cleanliness of the whole place was amazing. Staff were awesome as well
Stayed 1 night in Sep 2024