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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    ‪7 min walk‬
  • Harbour Station
    ‪10 min walk‬
  • Marco Polo Cruise Terminal
    ‪18 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 230 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 230 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

  • City view
  • 268 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbor View

Room amenity

Standard Room, 1 King Bed, Harbor View

  • Harbor view
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • City view
  • 203 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • City view
  • 162 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

  • Harbor view
  • 203 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • 212 sq ft
  • Sleeps 5
  • 2 Queen Beds

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  • Free WiFi
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About this property

Crowne Plaza Saint John Harbour View by IHG

4-star hotel in North End
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 273 reviews
Rating 8 - Good. 63 out of 273 reviews
Rating 6 - Okay. 28 out of 273 reviews
Rating 4 - Poor. 8 out of 273 reviews
Rating 2 - Terrible. 9 out of 273 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lorinda

Stayed 1 night in Mar 2025

4/10 Poor

Joey

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, amenities
VERY CLEAN
Stayed 1 night in Feb 2025

10/10 Excellent

Taiwo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to place to stay… it was amazing . The view was nice
Stayed 1 night in Feb 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jorge Luis

Stayed 1 night in Feb 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the restaurant. We tried to eat there on Saturday night around 7 PM and were told to wait at least an hour to 90 minutes. I'm not sure if it's a staffing issue or what, the restaurant was only 1/3 full. Needless to say, we went elsewhere to eat without any issues.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasnt a thing to complain about... a very pleasnt stay definitely recommend me and my son had a awesome time
Stayed 1 night in Jan 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Friendly staff , clean. Since i was a local, states hey we get a discounted price but still paid over 200 for a night. Ooh well i needed a night away from the world
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Duanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were superb! Hotel was very clean and food better than reviews
Stayed 1 night in Dec 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to UNB and having a restaurant on-site.
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in the hotel as well as it being close to the University.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean. Pool and hot tub were great. Restaurant onsite had delicious food. Great stay and very friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Ann-Marie, Hakifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know this is “Irving Countey” but there were NO car electrical chargers on the outside of the facility for hybrids or an All-Electric Car. This was disappointing, so we won’t be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and on site restaurant for early morning ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very accommodating and friendly. The room itself was very clean and spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Krishna, Miramichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2024