Crowne Plaza Saint John Harbour View, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Saint John Harbour View, an IHG Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Exterior
Exterior
Casino

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Bar
  • 24/7 front desk
  • Parking included

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    13 min walk
  • Harbour Station
    13 min walk
  • Saint John Trade and Convention Centre
    14 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Standard Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premium Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 203 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

  • 268 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Harbor View

  • 160 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 203 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 162 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Harbor View

  • 203 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Saint John Harbour View, an IHG Hotel

4-star Saint John hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Crowne Plaza Saint John Harbour View, an IHG Hotel offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 5 meeting rooms and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Crowne Plaza Saint John Harbour View, an IHG Hotel Hotel
Crowne Plaza Saint John Harbour View, an IHG Hotel Saint John

Crowne Plaza Saint John Harbour View, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 189 reviews" "
Rating 8 - Good. 45 out of 189 reviews" "
Rating 6 - Okay. 23 out of 189 reviews" "
Rating 4 - Poor. 6 out of 189 reviews" "
Rating 2 - Terrible. 6 out of 189 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

8/10 Good

Monique G

Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Shower was plugged. Good location walking distant to downtown
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice room with a river view. Clean, but average quality furniture. Would stay again. Nice walkway to downtown St. John was great.
Stayed 2 nights in Aug 2024

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Restaurant was great, room was clean but hallways were dirty and building needs some TLC.
Stayed 3 nights in Aug 2024

2/10 Terrible

Carl

Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. The bed was so comfortable! The breakfast was just ok.
Stayed 3 nights in Aug 2024

8/10 Good

Gail M

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk was great. We arrived around 8:15 pm and the restaurant closed at 9:00. We arrived at 8:30 in the restaurant and waited 15 minutes to be seated. Then wait staff seemed to disappear at times. 2 couples left as no one seated them after 20 minutes. Not sure what the problem is but you can do better. Breakfast staff was much more attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail M

Liked: Cleanliness, staff & service, room comfort
Liked it so much we booked again.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2024

2/10 Terrible

Sue

Disliked: Cleanliness, property conditions & facilities
Lipstick on a pig. “Refurbished” means take an old property, slap some paint on it and claim it has been renovated.
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline, UXBRIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, welcoming and warm inside! The staff were so friendly and informative. The outside needs a lot of updating and TLC but I think its occurring right now as it was evident while we were there.
Stayed 1 night in Aug 2024

8/10 Good

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a night or two. Nothing extra special really. Clean and comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have always had a very good experience. The Crown is our go to hotel in St John
Stayed 1 night in Aug 2024

10/10 Excellent

OLEKSANDR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date pleasant decor and high quality furnishings. Very comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

GIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Aug 2024

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was rude. Room was not very clean. Hotel was suppose to be renovated but wall was falling apart above ac
Stayed 2 nights in Aug 2024

6/10 Okay

Jocelyne

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always top notch friendly
Stayed 1 night in Aug 2024