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Saint-Gervais Hotel and Spa

4.0 star property

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Exterior
Reception
Chambre Classique, 2 lits simples et fauteuil convertible (1 personne) | In-room safe, blackout drapes, soundproofing, iron/ironing board
Lobby lounge
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Hot Tub
  • Air conditioning

Explore the area

Map
680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170
  • Saint-Gervais Ski Resort
    ‪13 min walk‬
  • St. Gervais Gondola
    ‪13 min walk‬
  • Les Thermes de Saint-Gervais
    ‪19 min walk‬
  • Megeve (MVV)
    ‪28 min drive‬

Room options

View all photos for Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

Chambre Classique, 2 lits simples et fauteuil convertible (1 personne) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Chambre Classique, 1 lit double

In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 1 lit double

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

Junior Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Room, 1 Double Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, Multiple Beds

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Saint-Gervais Hotel and Spa

4-star Saint-Gervais-les-Bains hotel close to Saint-Gervais Ski Resort
Ski into Saint-Gervais Hotel and Spa, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
Saint-Gervais Hotel and Spa offers 75 accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa du Saint Gervais Hôtel has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Saint-Gervais Hotel and Spa helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers an indoor pool and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Saint-Gervais Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Saint-Gervais Hotel and Spa has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 to 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,324 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 to 25.50 for adults, and EUR 0 to 16 for children
  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Spa hours are 8 AM-8 PM.
Children under 14 years old are allowed in the spa from 10 AM to 3 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 25
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Saint-Gervais Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 86 reviews
Rating 8 - Good. 22 out of 86 reviews
Rating 6 - Okay. 3 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, our room and the staff. They have a reservable spa, with hot tub, outdoor pool, sauna. Also, its and elevator ride away for Parc Therme, which is a reservable day spa, go early afternoon for a great themed and unique water healing experience. The restaurant and food was very tasty, we just ate there. Quiet non-touristy mountain town. Quaint.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hated to leave
Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars.
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel, well placed with good facilities intelligently managed. Will go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nizar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a lovely town, highly recommend staying here!
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Excellent day, very friendly helpful stuff delicious food lovely spa
Stayed 1 night in Aug 2024

10/10 Excellent

Emmerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Kirusanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 5 nights in Jun 2024

8/10 Good

neng chin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quaint town
Beautiful view, right at end of town but easy walk to restaurants and shops. Lovely Hotel and super clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with close parking. Easy walk to the village center. We were fortunate to have a Mountain View room. Check in gentleman was helpful and friendly. Unfortunately did not have enough time to experience the spa.
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Stayed 3 nights in May 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large family room in attic. Free underground parking was a bonus.
Stayed 1 night in Apr 2024

10/10 Excellent

Alban

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, we had a lovely stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing time, superb hotel
Stunning views, brilliant service and a room that was spacious, stylish and very clean. The sauna, plunge pool and jacuzzi made for a really relaxing stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing stay in a beautiful hotel. Great location, super friendly and helpful stay.
Stayed 9 nights in Feb 2024

10/10 Excellent

Pip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely slice of calm to provide base for snow.
We had a wonderful stay, staff all very friendly (reception and bar) and helpful. Room was clean and comfortable and provided a great base for the two of us on a short snow trip. Spa lovely too - but make sure you book to use it. We didn’t eat breakfast at the hotel as felt it was expensive so can’t comment on food but as a room only stay it was fantastic.
Stayed 4 nights in Feb 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
We used this hotel for a family ski break for February half term on a B&B basis. The hotel is very nice and stylish throughout. Our room, a junior suite (family room) was absolutely fantastic. Very spacious with two lovely beds. The bathroom was terrific too with a huge tub as well as a separate modern powerful shower just perfect for our requirements. The breakfast service each morning was fine if not a little frantic. Good varied options but things were always running out and the staff just seemed run off their feet just trying to cope each day. We didn’t eat in the restaurant on evening due to a bad experience on night one where out kids (9 & 11) were just so tired after travel and a day skiing that we just wanted takeaway pizza to take upstairs to our room. This was an absolute farce, we were made to feel like a complete inconvenience for requesting this and the subsequent wait was an hour and a quarter. We eventually got back to the room, kids had fallen asleep hungry and the pizza’s we had were just terrible. We actually commented between us as to how on Earth can you make a bad pizza?!! We also chose this hotel because it had a pool. After a day on the slopes it’s lovely to stretch out for us and the children. That didn’t happen. The pool is closed to children after 16.00 so basically unless you cut your day very short skiing you kids are unable to use the pool area. We question this to the staff and they were apologetic but unwilling to do anything about it.
Stayed 6 nights in Feb 2024

8/10 Good

Mark Peter

Stayed 3 nights in Dec 2023

4/10 Poor

Eric

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was tiny. Spa was a little disappointing. But the biggest issue is we were served breakfast each day of our stay but not told we would be charged 42 euros per day for it until we were checking out and the hotel refused to budge on the additional expense even though we were never made aware ther breakfast was not included / an additional quite high fee. Very cheap and underhanded move by a supposed four star hotel.
Stayed 3 nights in Dec 2023

4/10 Poor

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Carmen, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
walkable to everything we needed
Stayed 2 nights in Aug 2023