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ibis Saint-Étienne - La Terrasse

3.0 star property

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Photo gallery for ibis Saint-Étienne - La Terrasse

Exterior
Terrace/patio
Meeting facility
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly
$91
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
35 Place Massenet, Saint-Etienne, Loire, 42000
  • Stade Geoffroy-Guichard
    ‪14 min walk‬
  • Zenith Saint-Etienne Metropole
    ‪2 min drive‬
  • Saint-Étienne Exhibition Park
    ‪3 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Reception

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  • Parking included
  • Free WiFi
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About this property

ibis Saint-Étienne - La Terrasse

3-star Saint-Etienne hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Housekeeping is available on request.
Ibis Saint-Étienne - La Terrasse offers 85 accommodations with hair dryers and blackout drapes/curtains. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include showers.

This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2019.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1991 square feet (185 square meters) include conference space. This eco-certified hotel also offers a terrace, express check-out, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in June 2019.

Ibis Saint-Étienne - La Terrasse is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 4:00 AM and 10:00 AM.
Ibis Saint-Étienne - La Terrasse has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free RV/bus/truck parking on site
  • Self parking on site (EUR 9 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,991 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Communal living room
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.9 for adults and EUR 6.45 for children
  • Self parking fee: EUR 9 per night
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Saint Etienne Terrasse Hotel
Ibis Terrasse Hotel
Ibis Saint Etienne Terrasse
Ibis Terrasse
Ibis Saint Etienne La Terrasse
ibis Saint-Étienne - La Terrasse Hotel
ibis Saint-Étienne - La Terrasse Saint-Etienne
ibis Saint-Étienne - La Terrasse Hotel Saint-Etienne

ibis Saint-Étienne - La Terrasse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 167 reviews
Rating 8 - Good. 72 out of 167 reviews
Rating 6 - Okay. 33 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 7 out of 167 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great section of town to stay in unless you want to walk to the football stadium. Not much else around.
Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olympic football

Great location. Friendly staff. We stayed as we had tickets for the Olympic football. The Stadium was about 15 mins on the metro and easy to find. We arrived back late and the kitchen had closed, the staff made us Croque monsieur from the room service menu, which was reasonable priced and nice. The hotel car park was 9 euros if you parked in tbe underground carpark but we managed to get a space outside the hotel reception which was free and felt secure
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly and helpful staff, in walking distance to one of the tram stations (2 mins), 7 stops away from a fantastic restaurant (Les Poteaux Carres) with the best food I’ve had in France.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again.

Great hotel, excellent food in restaurant, attentive staff.
Stayed 1 night in Jul 2024

4/10 Poor

Francesca

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Ok for sleeping

Comfortable bed No facilities - no tea or coffee or kettle or water in room Stifling heat - told impossible to cool as still winter period (12th May!)
Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rwc 2013

Excellent for a short stay. Room was clean and bed comfortable and large.
Stayed 2 nights in Sep 2023

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was adequate and served our purpose. It was very close to tram lines serving all parts of the city. The staff were very friendly and the rooms very clean and functional, if small. The surrounding area had few services. The hotel dining room was not operating much of the time we were there.
Stayed 2 nights in Sep 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel and excellent value for money.
Stayed 2 nights in Dec 2022

6/10 Okay

WALTER

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Adrien

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pire séjour de ma vie

Ma chambre était collé à l'ascenseur et pas possible d'en avoir une autre car hôtel complet. Je ne comprends pas qu'ils puissent proposer des chambres comme celle la à 140€ la nuit. Je n'ai pas pu dormir car l'ascenseur grinçait énormément.
Stayed 1 night in May 2025

8/10 Good

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Franck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ERIC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

zied

Business traveler
Stayed 3 nights in Mar 2025

2/10 Terrible

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon séjour, tout etait parfait sauf que la chambre avait deja ete réglé en passant par hotel.com et en partant le lendemain j'ai encore réglé sans me rendre compte que ca avait deja ete prélevé j'ai appelé 2 fois, on m'a demandé un rib pour me faire remboursé. Je suis passée physiquement en rentrant de vacances pour donner le rib et depuis toujours pas de remboursement ni de nouvelle. Pas trop sérieux et tres cher la nuit d'hôtel du coup. J'espère que je vais arriver à me faire rembourser.
Stayed 1 night in May 2025

8/10 Good

Daniele

Traveled with family

Possibilité de revenir

Très satisfaite
Stayed 1 night in Apr 2025

8/10 Good

Annick

Parking payant et parcours du combattant

Il est dommage de ne pas préciser que le parking souterrain payant, n'a pas d'accès direct à l'hôtel par ascenseur et que l'on doit remonter la rampe destinée au véhicules avec tous les bagages, et ensuite de monter les marchés jusqu'à la réception. On ne nous a pas proposé de passer sur un autre parking avec chariot, pour monter jusqu'à la chambre. Quand on a tenté ans c'est pas grave, quand on en a 70, c'est plus problématique. Il y a des informations à ne pas négliger !!!
Stayed 1 night in Apr 2025

6/10 Okay

jean-claude

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Besoin de rénovation dans les chambres , mais propre
Stayed 1 night in Mar 2025

8/10 Good

Jeremiah

Stayed 1 night in Mar 2025

10/10 Excellent

Yob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Pascale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement très propre et professionnel
Stayed 1 night in Feb 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025