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Auberge des 21

3.5 star property

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Photo gallery for Auberge des 21

Exterior
Terrace/patio
Exterior
Reception
Dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
621 Rue Mars, Saguenay, QC, G7B 4N1
  • La Baie Beach
    ‪3 min walk‬
  • Cruise Pavilion
    ‪5 min walk‬
  • Au Vieux Theatre
    ‪9 min walk‬
  • Bagotville, QC (YBG)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, blackout drapes

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, blackout drapes

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, blackout drapes

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, blackout drapes

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Front of property

OTL Gouverneur Saguenay

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (1146)
The price is $151
per night
$180 total
includes taxes & fees
Mar 3 - Mar 4
OTL Gouverneur Saguenay

About this property

Auberge des 21

3.5-star hotel in La Baie
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and a business center. Housekeeping is available on request.
Auberge des 21 offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

Wireless Internet access is complimentary. Event facilities measuring 735 square feet (68 square meters) include a conference center. This Saguenay hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Auberge des 21 is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Restaurant de l'Auberge - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Café du Fjord - This café serves breakfast only. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; CAD 20 for adults and CAD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Café du Fjord
  • Restaurant de l'Auberge

Things to do

  • Bicycle tours
  • Free bicycle rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center (735 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-cm TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 16 for children
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 029901, 2024-11-30, 029901, 2025-11-30

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auberge des 21 Hotel
Auberge des 21 Saguenay
Auberge des 21 Hotel Saguenay

Auberge des 21 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 3 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Stayed 1 night in Oct 2024

10/10 Excellent

Serge

Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but still nice. Good shower. Had supper there, it was good, service was a bit slow. Nice beach area across road, but it was super windy.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Staff & service
It was a pleasant stay
Stayed 1 night in Sep 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Serge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

The view
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Danny

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Perte de qualité importante
Manquait un peu de propreté dans la salle de bain, aucun bruit après 21h, robinetterie du bain brisée. Il n’y a plus de spa. En perte d’étoiles.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Disliked: Cleanliness, property conditions & facilities, room comfort
Déception
Son prétentieux de charger 513:$ pour deux nuit surtout en octobre et quand jsi payer pour une chambre avec bain tourbillon et qu’il marchais pas et qu’en plus l’es rideau il en avait d’arracher et fallais se battre avec pour qu’il ferme même pas une distributrice pour avoir une bouteille d’eau hôtel qui a besoin beaucoup d’amour et je leur ai dit et on rien fait pour changer la situation il aurait pu me changer de chambre ou encore offrir un rabais rien en tout cas j’y retournerais jamais et je vais dire a tout le monde que sa vaut vraiment pas la peine d’aller coucher là
Stayed 2 nights in Oct 2023

10/10 Excellent

Harbinder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are taking care of each guest personally.... helped me going around the area .... superb ppace to be ... dinning options are good inhouse. A few dinning options on walkable distance.
Stayed 1 night in Oct 2023

10/10 Excellent

Saroj K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable hotel
We were given an upgraded room overlooking the bay. It was a cozy and quiet room- no road noise, this is a very small town. Our reservation didn't include breakfast, there are few restaurants within walking distance. We arrived around 1pm although standard check in time is 4pm. We had to hang around for three hours as they didn't accommodate us earlier.
Stayed 1 night in Jul 2023

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super bel emplacement. Excellent service. Grande chambre propre et silencieuse. Restaurant Le Doyen WOW!
Stayed 1 night in Jul 2023

2/10 Terrible

Yassine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
A nightmare
I got a room where the ventillation and AC system are making an insane noise. I heard My neibhour snooring like he was next to me. Old hotel. A very bad experience
Stayed 1 night in Jun 2023

10/10 Excellent

Sylvain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon service, literie excellente
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

nancy

Stayed 1 night in Dec 2022