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Comfort Inn Bay City - Riverfront

2.5 star property

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Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
501 Saginaw Street, Bay City, MI, 48708
  • Wenonah Park
    ‪5 min walk‬
  • Veterans Memorial Park
    ‪11 min walk‬
  • Riverwalk Pier
    ‪7 min drive‬
  • Saginaw, MI (MBS-MBS Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board

Quality Inn & Suites

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (482)
$149 nightly
The price is $149 total
includes taxes & fees
Quality Inn & Suites

About this property

Comfort Inn Bay City - Riverfront

Bay City hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Bay City - Riverfront features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Bay City - Riverfront is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

garrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price and comfortable overnight stay. Very friendly staff too.
Stayed 2 nights in Dec 2024

8/10 Good

Erik

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin was great! Very friendly and always willing to help and answer questions.
Stayed 1 night in Mar 2025

10/10 Excellent

Amie

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant outgoing staff member at check in
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very friendly staff, good breakfast, good coffee, decent location. Parking lot got packed Saturday night. I was disappointed it wasn’t on the river but I probably just didn’t read the description clearly.
Stayed 1 night in Mar 2025

10/10 Excellent

Masataka

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was wonderful and it seems like a centralized location
Stayed 1 night in Mar 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Ordered a riverside room and got a street view. Only problem.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issues were the heater that made a ticking noise all night. Difficult to sleep! And these ridiculous small, hard pillows.
Stayed 2 nights in Feb 2025

6/10 Okay

Pamela

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was clean. There was an awful odor coming from the bathroom that filtered out into the entire room. We had 2 rooms and both smelled bad. Beds were comfortable. Pool was nice, Pool bathroom disgusting, unusable. Breakfast Lady was so nice, kept area clean. There was something for everyone to choose from. Would we stay here again... probably not. None of us could stand that odor in our rooms.
Stayed 1 night in Mar 2025

4/10 Poor

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Nice Stay, everything went well, room was clean and comfortable. Great for a overnight stay!
Stayed 1 night in Feb 2025

8/10 Good

Timothy, Hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for our stay in Bay City. The breakfast buffet was very good each morning. The attendant was very sweet & welcoming, kept everything stocked as needed. Price was reasonable. Bed was comfortable. Shower felt great. Overall a decent property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Madisyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff was super friendly and room was very clean. I’ll be back
Stayed 1 night in Mar 2025

8/10 Good

Diana

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Pleasant

Desk staff were very friendly and efficient. I had booked through Hotels.com for a riverfront room but found my view to be a brick wall. Contacted Hotels.com and was informed that riverfront was “only when available” and there were none. Disappointing! Room was excellent, well appointed, clean and comfortable. Breakfast was usual fare but the woman staffing it should get a hold star. She was so friendly, greeting every table with a smile and keeping the food filled. Pleasant way to start the day. All in all, a good stay. I’ll read the fine print in the future.
Stayed 1 night in Feb 2025

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - excellent customer service

The employees at this establishment are exceptional. From the front desk to people preparing breakfast, EVERY staff member with which I interacted was pleasant, helpful and memorable for customer service. The only negative I noted about this property was limited parking without easy access to the building from parking. Breakfast was great. Overall, this property exceeded expectations.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size and so were the beds
Stayed 1 night in Feb 2025

8/10 Good

Christina, Niles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for us.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on a holiday! Close by lots of restraints and bars.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good, the room was good. Toilet was running non stop and wouldn’t flush right.
Stayed 1 night in Feb 2025

8/10 Good

Christy Or James

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was a good stay. Started off not so friendly, the staff apologized and left snacks in our room. So that was nice. No complaints about the room! The overall “feel” of this hotel could be cleaner. Someone got sick in the stairwell overnight and was still there in the morning. This wasn’t a “bad” stay. But I would likely book with a different hotel in the future.
Stayed 2 nights in Feb 2025

8/10 Good

Christina, Niles

Traveled with group
Liked: Cleanliness, staff & service
Sidewalks need cleared a little better from snow.
Stayed 1 night in Feb 2025