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The Citizen Hotel, Autograph Collection

4.0 star property

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Photo gallery for The Citizen Hotel, Autograph Collection

Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
926 J Street, Sacramento, CA, 95814
  • K Street Mall
    ‪1 min walk‬
  • Cathedral of the Blessed Sacrament
    ‪3 min walk‬
  • Sacramento Capitol Park
    ‪4 min walk‬
  • Sacramento, CA (SAC-Sacramento Executive)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Citizen Hotel, Autograph Collection

4-star hotel in Downtown Sacramento
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Citizen Hotel, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Sacramento hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Onsite parking is available (surcharge).

The Citizen Hotel, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 1:00 PM.
Grange - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 18 to 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grange

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.195 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizen Hotel
Citizen Hotel Joie de Vivre Boutique Hotel
Citizen Hotel Joie de Vivre Boutique Hotel Sacramento
Citizen Joie de Vivre Boutique
Citizen Joie de Vivre Boutique Sacramento
Hotel Citizen
Citizen Hotel Autograph Collection Sacramento
Citizen Hotel Autograph Collection
Citizen Autograph Collection Sacramento
Citizen Autograph Collection
The Citizen Hotel, Autograph Collection Hotel
The Citizen Hotel, Autograph Collection Sacramento
The Citizen Hotel, Autograph Collection Hotel Sacramento

The Citizen Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1005 reviews
Rating 8 - Good. 176 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ho

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love old hotels. Rooms were clean and place feels cozy and cool with historic vibe.
Stayed 2 nights in Nov 2024

10/10 Excellent

My

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love that places
Stayed 1 night in Sep 2024

10/10 Excellent

SEPEHR

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Celeste

Traveled with family and small children
Liked: Cleanliness
It smelled soooo good in there! And the library looking lobby was beautiful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible, clean and safe. Great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 2 nights in Oct 2024

2/10 Terrible

Alireza

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Dominique

Disliked: Room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Do not recommend.
I was not given the room I reserved. I reserved a king size bed and was given a smaller bed in a disability access room. I called ahead earlier in the week for a late check in, but my room was still given to someone else. I will not be staying at this hotel again.
Stayed 1 night in Oct 2024

4/10 Poor

Mohammed

Stayed 1 night in Oct 2024

10/10 Excellent

Florencia

Stayed 1 night in Sep 2024

10/10 Excellent

Cathya, Oakland

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has lots of character, it has been renovated. Location downtown Sacramento is great , there’s a park across the street if you travel with dogs . Dog friendly , the staff was very helpful and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Jamie

Business traveler
Liked: Staff & service
Disliked: Amenities
I'm being picky, but the room wasn't as pristine as I would have expected it to be for the amount I paid. I am totally okay with paying a little more for a hotel room, but when I do I expect the toiletries to be NEW, not opened and partially used by the previous guest. No one wants to go to brush their teeth and encounter someone else's used Q-tip just HANGING OUT. Also, the hotel is close to Capital Mall, so there are a lot of unhoused people in the general vicinity of the property. This is a major problem in Sacramento generally, but if you are unprepared it could be alarming. I felt safe in the hotel, but I would not leave the hotel unaccompanied and go to a restaurant. Also, personal gripe but it freaked me out, I ordered a Ceasar salad from room service, and, when it came, not only was it covered with anchovy fillets (that was not explicitly stated on the menu) but the dressing was . . . off. Before you book a stay, give the hotel a gander on Google Maps . . . and maybe go to Jimboys before you check-in.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chun Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. A bit pity that there were homeless ppl getting a bit too close to that block.
Stayed 1 night in Oct 2024

8/10 Good

Lakeisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Della

Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and beautiful property. Our place to stay when visiting Sac where we resided eight years ago before moving East. Too bad our home town is in such shambles.
Stayed 1 night in Oct 2024

10/10 Excellent

brad m

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location downtown, and great view room. Staff was very friendly and helpful.
Stayed 4 nights in Oct 2024