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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Outdoor pool
Front of property
Exterior
Standard Room, 2 Queen Beds, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
$82
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
350 Bercut Drive, Sacramento, CA, 95811
  • Discovery Park
    ‪11 min walk‬
  • Golden 1 Center
    ‪2 min drive‬
  • Sacramento Convention Center
    ‪3 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel in Downtown Sacramento
This smoke-free hotel features an outdoor pool, a hot tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

SureStay Plus Hotel by Best Western Sacramento North features an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered. This Sacramento hotel also offers an ATM and a television in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Sacramento North is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (33 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23.24 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

SureStay Plus Hotel by Best Western Sacramento North Reviews

Reviews

6.0
Rating 10 - Excellent. 281 out of 1003 reviews
Rating 8 - Good. 147 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 142 out of 1003 reviews
Rating 2 - Terrible. 288 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Asuncion

Traveled with family
Disliked: Staff & service, property conditions & facilities
The sink in the bathroom was broken and when pointed out, the person in front desk told me not to worry that they knew about it and that we would not be held accountable for it and that’s it they didn’t offer us another room we had to settle for a room with a broken sink
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay very convenient
Stayed 1 night in Jun 2025

2/10 Terrible

Devante, Shingle Springs

Stayed 2 nights in Jun 2025

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jun 2025

6/10 Okay

Clifford

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I was hoping that this was a motel that had regular maid service. I had to keep my own place clean, I had to ask for towels
Stayed 2 nights in Jun 2025

2/10 Terrible

Baljinder, Yuba City

Disliked: Cleanliness, amenities, property conditions & facilities
No helpfully people always rushing around front desk to many people y
Stayed 1 night in Jun 2025

4/10 Poor

Christian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Area kinda eh, lots of homeless around. The room smelled of bleach and ac unit was dirty. Bed was comfy..checkin was a pain in the rear.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Stayed 2 nights in May 2025

6/10 Okay

Shawn

Business traveler
Spent a three day weekend there. The pool was great. The people were great. Theres a few homeless outside the hotel grounds but no problems there.
Stayed 3 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They could step up the breakfast
Stayed 1 night in May 2025

8/10 Good

suzanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but the smoke detector beeps when you take a hot shower for to long and the remote for the tv didnt change channels
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
First night stay was a bit rocky but the hotel management definitely made up for it! A huge thanks to the room service also for keeping the room tidy ! The nights are definitely noisy with lousy tenants. Yelling and talking on the phone in the halls.
Stayed 2 nights in May 2025

2/10 Terrible

Sarah, San Jose

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I came to this hotel and I have NEVER FELT SO DISCRIMINATED against. Day 1 - was no issue with staff (Managers - were nice), area is very sketchy when we arrived there were homeless literally peeing on the tree right outside hotel, the hotel is gated - then there was a homeless female literally changing at the exit gate of hotel/dennys full on butt naked (I had my 10 yr old daughter with me) who saw it all. Room was decent. DAY 2 - I sent my daughter and my ex mother in law to get breakfast and the "SECURITY" Indian guy literally tried kicking out my 10 yr old daughter and her grandmother because they did not have a ticket for breakfast when I arrived he told me i needed a ticket - i went to front desk and the lady gave us one after explaining I never got one. But while I was at front desk the Security guard allowed a couple in without NO TICKET!! I didn't say anything and continued to get our breakfast. We were in hurry - all three of us got ONE plate and were headed out and he stood in front of us and said we could NOT leave we had to eat the food there. We sat down and started eating and a few seconds later he allowed a WHITE guy to leave with a coffee and a plate of food. When I said something he said he only had coffee - I went to the front desk to complain and then a few seconds later he allowed a Mexican mom with her child and 4 plates out of the door! I complained and told her and said you are not keeping me here and I would file a complaint! AWFUL!!!!!
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager has a very nice lady who takes the time to listen and help her guest she's also always willing to go beyond and above her job title to help out anyone staying there my son loves the pool and loves interaction with the staff cuz my mom has passed and I've been looking for home I stayed out a lot of hotels and can say honestly that this one meets my expectations beyond and over good quality price for the place you stay at also with the swimming pool security ice machines and a soda machine are on the inside. Close by in walking distance you have Chevron and Denny's at the corner across the street is McDonald's, freeway access on the corner light next to hotel
Stayed 1 night in May 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled like smoke when it was none smoking room. Everything in the room was dirty. Will never book again.
Stayed 1 night in May 2025

2/10 Terrible

summer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were challenging and property looks nun like the pics check the guest photos it’s really dirty and unsafe
Stayed 1 night in May 2025

10/10 Excellent

Eddie, Fairfield

Traveled with family
Liked: Amenities, property conditions & facilities
I was happy with the staff
Stayed 1 night in May 2025

4/10 Poor

Nathan

Traveled with pets
Liked: Cleanliness, staff & service
The room was fine, relatively clean. The staff was great. Morning breakfast was what you’d expect for the type of motel. But the neighbors all around the facility were very loud and the neighborhood was really sketchy. I was glad that the parking lot was completely locked and gated with a security guard, because if not, there’s no way I would have been willing to leave my car parked in the parking lot overnight.
Stayed 1 night in Apr 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, amenities
Horrible place.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean,
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and pool area was well kept. Breakfast served was warm eggs,potatoes and sausage, decent coffee. Staff was friendly and serviced the rooms daily.
Stayed 3 nights in May 2025

4/10 Poor

Jeannine

2nd night of stay and i had to recheck in, after being locked out and i ha
Stayed 1 night in May 2025

6/10 Okay

Kevin

Liked: Staff & service
Stayed 1 night in May 2025