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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Seasonal outdoor pool, sun loungers
Property amenity
Combined shower/tub, free toiletries, hair dryer, towels
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
1900 Canterbury Road, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪3 min drive‬
  • Cal Expo Race Track
    ‪5 min drive‬
  • Cal Expo
    ‪6 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotel in Woodlake
This smoke-free hotel features a hot tub, a seasonal outdoor pool, and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Limited housekeeping is available.
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

SureStay Plus Hotel by Best Western Sacramento Cal Expo features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Event facilities measuring 4300 square feet (399 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in June 2022.

SureStay Plus Hotel by Best Western Sacramento Cal Expo is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 242 out of 594 reviews
Rating 8 - Good. 106 out of 594 reviews
Rating 6 - Okay. 79 out of 594 reviews
Rating 4 - Poor. 75 out of 594 reviews
Rating 2 - Terrible. 92 out of 594 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Nov 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Houa Mai

Stayed 2 nights in Nov 2024

8/10 Good

Marienne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
All g
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stat at Surestay
The rooms were nice and remodeled,as well as very good interior decorations. Staff was friendly and made a new best friend in the room Next to mine.
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good place to stay if you're traveling
Stayed 2 nights in Nov 2024

2/10 Terrible

Ruperto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 3 nights in Nov 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Aaron

Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Ahmet, Sunnyvale

Traveled with family and small children
The hotel insisted to charge an early check in fee even though the rooms are empty. Even when we said we were not feeling well
Stayed 1 night in Nov 2024

4/10 Poor

Amy

Business traveler, Traveled with partner
Liked: Staff & service
the staff: friendly the building: sad that they have to have the night shift behind a glass window in a very bare uncomfortable room. the building looked nice. the room: the door was hard to open, they gave me one room key, i had to call front desk for a blanket and they told me its there in between the sheets and i looked and there was a very thin blanket hidden within 2 sheets. its a shame because the bed was comfortable they should have had more of a fluffy blanket. the shower was really neat i enjoyed the shower a lot. breakfast: one waffle and toaster and line was long, no milk for the cereal, there was only scrambled eggs with no meat, the orange juice was out of order, they didn't have real butter for the toast, there was no bagles or tortillas for the eggs. there was a lady who was yelling at a different lady and nobody came out to stop them from disrupting the other guests. i would only stay here again if i really needed to and the price was lower than what i paid.
Stayed 1 night in Nov 2024

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
California SLUM
This place is a slum, by all definitions of the word. Only in California can I see a place exist in this manner & not be shut down. Every kind of crime you can think of is going on in the rear lot of this property, weed smoke in the air every night, shady behavior throughout the property (ie people loitering in the lot, sleeping in their cars, sitting in their cars for no apparent reason, looking around frantically/likely for concern of a law enforcement presence) - all of this and NO SECURITY IN SIGHT!!! Not once did I observe police or security even patrol through the lot, and this place more than anywhere needs it!! Either the owners are too cheap to pay for it or the security company is negligent in patrolling the property (likely the first option), but this place is horrendous, fortunate to have completed a nearly two-week stay at this place without incident. It also appears that this property accommodates long-term stays, which almost guarantees an unpleasant element being present. No to mention, the parking lot crowds up after the evening/becomes scarce, and for my last three days there were two piles of either human and/or dog sh*t on the sidwalk, untouched (well, minus the footprint in one of the piles from some unfortunate soul who wasn't watching his/her step) by maintenance. I have nothing but condemnation for this place and strongly advise those seeking lodging accommodations to SEEK LODGING ELSEWHERE, the low price isn't worth it!!
Stayed 9 nights in Nov 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Altan

Disliked: Staff & service
Smell scigarette
Stayed 1 night in Nov 2024

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay considering the price
The room was comfortable. Appreciated the hot breakfast
Stayed 7 nights in Nov 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Construction on property
Stayed 7 nights in Nov 2024

8/10 Good

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Shakia

Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suffering In Sacramento
Could not get comfortable, hotel is blighted
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhiannon, Gibsons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here overnight on a road trip to LA. Just needed a clean safe place to lay our head for the night. The check in and check out staff were very nice. Decent price for the stay, would stay here again given a chance.
Stayed 1 night in Nov 2024