See all properties

SureStay Plus Hotel by Best Western Rocklin

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, desk, laptop workspace, iron/ironing board
Reception
Individually furnished, desk, laptop workspace, iron/ironing board
Room amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    ‪5 min walk‬
  • Quarry Park
    ‪11 min walk‬
  • Golfland Sunsplash
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 284.7 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Rocklin/Sacramento

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
3.5 out of 5, Good, (1004)
The price is $115
per night
includes taxes & fees
Feb 21 - Feb 22
Days Inn by Wyndham Rocklin/Sacramento

About this property

SureStay Plus Hotel by Best Western Rocklin

Rocklin hotel walkable to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Rocklin is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 151 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service
Wish I could give it more atars
Breakfast hours are published from 6-9. Food was gone at 8:15 and worker said he would not replenish.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimrey, Quincy

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained property and updated, breakfast included and easy parking.
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Traveled with family
Disliked: Amenities, property conditions & facilities
Ship
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so friendly property is clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It was a great Stay. Everyone was very friendly and the breakfast was really nice and we got a treat bag when we arrived. That was special.
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems like it could be a nice property but it is pretty run down. Our room had a weird smell, kind of musty. The floors were dirty and had had sand or gravel pieces that I stepped on. The bed was lumpy and when I laid down I could hear the springs making noises. The bathroom did not have a fan so after I showered the room was very steamy. The air conditioner did not work very well. The worst part of the stay was that the fire alarm went off at 3:00 in the morning and again about 30 minutes later. I was told it was due to someone smoking in their room. The next morning. We could not wait to leave the hotel. There was a breakfast room with people getting breakfast, but honestly we did not try it or even get coffee. When I checked out the lady at the desk didn't even ask how our stay was. Pretty disappointing. We will definitely be staying somewhere else next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintained every day pretty clean is a busy place. Definitely a place for budget.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Kaavya

Traveled with group
Decent
Stayed 3 nights in Oct 2024

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

KIMBERLY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was extremely dirty. When I arrived it had towels on the ground in the bathroom and pubic hair in the bath. I killed a few cockroaches while in my room. And our deadbolt on the door did not work. I will not ever stay there again. Super disappointing, as I usually really like Best Western hotels.
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Traveled with family
Disliked: Cleanliness, room comfort
Meh stay
Room wasn't ready at 4 because of no towels. Ceiling had something spattered on it. Bed was hard as a rock.
Stayed 1 night in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeralynne

Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally left my husbands leather jacket after I checked out. I realized it 8 hours later and called to see if the housekeeper turned it in, and she did!! Honest, reliable worker, friendly night clerk and morning clerk. Quick check on/out. Thanks so much for the wonderful stay!
Stayed 1 night in Oct 2024

4/10 Poor

Osvaldo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de mis cuartos no me puede bañar porque la tina no servía
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Takuto, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Serhii

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Delia

Traveled with family
Average stay
The area was sketchy, a lot of people loitering in the parking lot. There were no laundry rooms to wash your clothing and the fire alarm went off twice in the early hours of the morning, for no reason.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan, Carson City

Traveled with partner
Sketchy
Stayed 1 night in Oct 2024

6/10 Okay

Gordon

Stayed 1 night in Oct 2024

4/10 Poor

Robin

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Don’t do it.
Someone was smoking pot on the floor. The room smelled terrible, the fire alarm went off twice. My clothes now smell like pot bc it was so strong.
Stayed 1 night in Oct 2024