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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Individually furnished, desk, laptop workspace, iron/ironing board
Room amenity
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Vending machine

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    5 min walk
  • Quarry Park
    11 min walk
  • Golfland Sunsplash
    5 min drive
  • Sacramento, CA (SMF-Sacramento Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 284.7 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Days Inn by Wyndham Rocklin/Sacramento

Pool
Hot Tub
Breakfast included
Parking included
3.4 out of 5, (1003)
The price is $105
per night
includes taxes & fees
Jan 10 - Jan 11
Days Inn by Wyndham Rocklin/Sacramento

About this property

SureStay Plus Hotel by Best Western Rocklin

Rocklin hotel walkable to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Rocklin is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 1005 reviews" "
Rating 8 - Good. 217 out of 1005 reviews" "
Rating 6 - Okay. 178 out of 1005 reviews" "
Rating 4 - Poor. 134 out of 1005 reviews" "
Rating 2 - Terrible. 152 out of 1005 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean and good food
Stayed 2 nights in Sep 2024

10/10 Excellent

Indalecio

Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Brooklynn

Stayed 2 nights in Jun 2024

10/10 Excellent

Ver

Liked: Cleanliness, staff & service, property conditions & facilities
It works
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great in their customer service. Helping me out in a special need for a wedding event. My only drawback was our room was close to the stairs and several people I think were going out all hours of the night and morning to smoke
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerry

The bed and room 316 was too low to the ground and it was very uncomfortable. Other than that everything was wonderful. I stay here often for my job, and I appreciate the courtesy that I always get from the front desk staff. I believe it was Jamie, who checked me in on Wednesday evening and she was very wonderfully polite and cordial and I appreciate that greatly.
Stayed 2 nights in Sep 2024

6/10 Okay

Don

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff not attentive, halls all had trash on the floors, seems there was no respect to no smoking, just did not feel like it was a good choice for the trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, well maintained, easy parking, GREAT BREAKFAST, love that they have the ice machine and water dispenser in the lobby. this is our go to place when visiting family in Rocklin.
Stayed 1 night in Sep 2024

2/10 Terrible

Cleve

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good to stay
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bell boy tried to steal $100 dollars from me! The one with the glasses! He probably needed a tooth brush with all that white filmy gunk on his teeth! He needs to be fired trying to steal from your customers! That is BAD BUSINESS!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Product of goid people and good training
The entire staff friendly and attentive. Product of good people and superior training. The back door opener didn't work, no real inconvenience. Didn't know early that housekeeping was by request, also no inconvenience.
Stayed 3 nights in Sep 2024

6/10 Okay

Roxana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty old
Stayed 1 night in Sep 2024

10/10 Excellent

John, Tahoe City

Liked: Cleanliness, staff & service, property conditions & facilities
They noticed i was in distress.. not bitter...but def tired. Aopriached me wuth concern and help. PS breakfast was great
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Big surprise. I didnt have much expectations for the price, but the room was comfy and clean and the breakfast was great. the only thing I didn't like the carpet, which looks old and dirty. overall, it has good value.
Stayed 1 night in Sep 2024

6/10 Okay

kevin

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The photos were showing better then actual site. It's very run down. The lobby and breakfast eating were in better condition. The elevator made a lot of noise and we were afraid to use it. No venting in bathrooms on second floor,so they smell.I will not be going back there.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is near Thunder Valley. Motel overall is clean and provides a nice breakfast. Only drawback is the bed pillows are overfilled and end up with beck pain.
Stayed 1 night in Aug 2024

10/10 Excellent

iva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2024

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Shay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly understanding and willing to work with you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Aug 2024

8/10 Good

Kaden

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Budget hotel with great service
Very good service with very friendly staff. For the price the condition of hotel was acceptable. It’s a budget hotel so wasn’t expecting much but the staff were excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Melinda

Stayed 1 night in Jul 2024