The Midtowner Hotel, SureStay Collection by Best Western
Motel in Central Sacramento
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free motel. Other amenities include a vending machine.
The Midtowner Hotel, SureStay Collection by Best Western offers 82 air-conditioned accommodations with hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.
This Sacramento motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
The Midtowner Hotel, SureStay Collection by Best Western features a vending machine and an elevator. Public areas are equipped with complimentary wired and wireless Internet access. Onsite covered self parking is complimentary. A total renovation of this property was completed in July 2024.
The Midtowner Hotel, SureStay Collection by Best Western is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Daily continental breakfast available 7:00 AM to 9:00 AM for a fee
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning deposit: USD 80.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
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The Midtowner Hotel, SureStay Collection by Best Western Motel
The Midtowner Hotel, SureStay Collection by Best Western Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
complimentary breakfast included in this motel stay. rooms have been renovated and are functional and clean. there is a safeway nearby, and it is very close to the hospital. it does have an elevator even though it is a motel.
The staff acted like they didn’t want me there. They hassled me about my service dog. I parked in front of my room, after 5 minutes I got a rude bang, bang, bang on the room door. The person informed me I was parked in the manager’s space. It was not marked. When I checked out I was hassled again about the service dog.
I won’t be back.
Our stay was great! We stayed here for its close proximity to golden 1 for a concert. Check in was fast and easy and the staff were so sweet! I wish I had gone back to ask for their names! They upgraded us to a suite that was perfect! We didn't need much when checking in except for some towels which they gave on the spot. They made sure everything was ready and we had what we needed.
Its right next to an IHOP so there were food options for late night and like I mentioned, a good location close to downtown. Thank you Midtowner, will be coming here again if I am in the area.
Pros:
really nice shower with unlimited hot water.
Staff friendliness
Cons:
Dirty bedding (stains)
Dirty towels (stains)
Noisy and high traffic area.
Parking is horrible (car will get scratched)
Breakfast options are limited, not half the variety of food at most hotels, and the staff watch you on a huge TV at the front desk .
Deposit increased upon arrival.
The pictures may not show how dirty this room was but we decided to just deal with issue after event. Stayed 1 night. Golden 1 center is about 2 miles away. 10 min drive. The surrounding location is the typical downtown older side and residential area. Hotel has Free onsite parking. Ihop next door is open 24 hrs. The hotel building is ok looking ,some areas were clean ,like the hallways and elevator. The room is spacious include fridge and coffee maker.
After the concert, back in the room,i calld front desk and asked if they had cleaning wipes, he says no we only have tissues. I asked of they had a cleaning spray and paper towels so I could clean what was buggjn me. Front desk confirmed. Went pick up cleaner spray at Front desk. He says he would need to go to the room and take pictures and clean the room himself.
So I declined offer because it was late after midnight i was tired. I used the rooms bar soap and tissues to wipe and sanitize the areas i touched and the stains that was clearly unsanirary. I had my own towel and hand sanitizer. I had my own body soap. The. Shower had some hair and grime . I used the horel towel ro stand in and rinse myself. It was worst shower because i didnt feel clean. Sigh..
Nicole
Stayed 1 night in Mar 2025
6/10 Okay
Deborah
Mar 3, 2025
Liked: Amenities
Room could have been swept after cleaning. There was paper on the floor, dirt
The room has a bed and a desk, Tv didn’t work. Floor dirty. No microwave. The good thing it was close to the location I need to visit. Plenty of people are walking and smoking outside. The wall is thin, so you can hear people walking and talking outside and other rooms. Some people even stand in front of my room and smoke, so it was very noisy the whole time.
LY
Stayed 1 night in Feb 2025
8/10 Good
Jessica
Traveled with partner
Mar 3, 2025
Liked: Cleanliness, staff & service, amenities
There were some random hairs on our sheets. The sheets were very old, worn and pilly
Room was cozy and clean. Looked like room had recently been updated. Breakfast was good and plenty of options to choose from. We felt safe and overall had a good experience. Only thing I didn't like was it was so close to freeway you could hear the noise, but we got a great rate on the room so it wasn't a deal breaker.
Loraine
Stayed 1 night in Mar 2025
8/10 Good
ralph
Traveled with partner
Mar 1, 2025
The place was very clean
ralph
Stayed 1 night in Feb 2025
10/10 Excellent
Joseph
Feb 28, 2025
Joseph
Stayed 1 night in Feb 2025
8/10 Good
Shameka
Feb 28, 2025
Shameka
Stayed 2 nights in Feb 2025
10/10 Excellent
Patricia
Feb 28, 2025
Patricia
Stayed 1 night in Feb 2025
10/10 Excellent
Shavod
Feb 25, 2025
Shavod
Stayed 2 nights in Jan 2025
10/10 Excellent
Verified traveler
Traveled with group
Feb 25, 2025
Liked: Cleanliness, staff & service, room comfort
Fine for 1 night
Besides staying under rude, noisy guests, everything was fine. However, we'd probably look for something in a better area and something more updated. It was fine but one of those- you get what you pay for- situations.