6/10 Okay
pamela
Business traveler
Mar 17, 2025
Disliked: Amenities
When I checked in, I expressed to the person checking in that I wanted to take a bath so I wanted to go buy bubble bath products at Walmart. However he failed to tell me that all of your tubs had been disconnected and no one could take a bath there so I ran the bath and all of my oils Went out when I went to speak with the person at the front desk there was a lady there and she told me that there was an incident happened at the facility and that’s why no one could take a bath there anymore so I asked her if it was OK if I checked out and I would like to get a refund and she said OK, however when I came back, she was discussing me with another customer so I felt very disrespected. I don’t understand why she felt the need to laugh and discuss the fact that I was checking out because they did not have a tub. The young man was very respectful. He help me, he checked me out and said that he would do a refund however, I don’t think that that somewhere I would stay again
pamela
Stayed 1 night in Mar 2025