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DoubleTree by Hilton Sacramento

4.0 star property

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Photo gallery for DoubleTree by Hilton Sacramento

Lobby
Exterior
Restaurant
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
2 bars/lounges

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
2001 Point West Way, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪12 min walk‬
  • Cal Expo
    ‪17 min walk‬
  • Cal Expo Race Track
    ‪4 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪29 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

2 Queen Beds, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Two Double Room

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Arden Wing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Room, 2 Bedrooms

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Family Room, 2 Bedrooms

  • 797 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite One King Bed Non-Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite One King Bed Non-Smoking

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Private kitchen | Microwave, coffee/tea maker

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Two Queen Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Two Queen Room

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Arden Wing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

DoubleTree by Hilton Sacramento

4-star hotel in Point West
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Sacramento features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
R.J. Grins - Onsite restaurant. Guests can enjoy drinks at the bar.
Twigs Cafe - This café serves breakfast, lunch, and dinner.
Twigs Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Bosnian, English, Farsi, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 9.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • R.J. Grins
  • Twigs Cafe
  • Twigs Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.3 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.95 for adults and USD 9.95 for children
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

DoubleTree by Hilton Sacramento Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 197 out of 551 reviews
Rating 8 - Good. 100 out of 551 reviews
Rating 6 - Okay. 95 out of 551 reviews
Rating 4 - Poor. 76 out of 551 reviews
Rating 2 - Terrible. 83 out of 551 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Treva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay . Staff was friendly and very accommodating. Will stay here again for sure
Stayed 1 night in Dec 2024

6/10 Okay

Yeng

Traveled with group
Liked: Cleanliness, staff & service, amenities
I was given the option for digital key if I were to download the app and there was even option to check in early with my choice of the room however that was not the case. The app didn't work throughout my stay especially digital key I would still have to go in person and check in. The next day the key card that was given to me didn't work so I have to go back to the front desk and ask for a new one, which was inconvenience since the parking to my room was behind the building and walking in the cold out outside around the huge building was not going to be an option for me. My friend also got a deluxe room which she paid $45 more for but was given the same room plan on the same floor as mine which was a basic 1 king bed room. She was upset so she decided to talk to the front desk agent about the situation but was told that all their room are the same size and there's no delux room. However their website and Expedia website did offer a deluxe room. My friend was told that they can't do anything about it for they don't have a bigger room for her. She was too tired to escalate the problems and just left it like that but if Hilton did not offer such room in there hotel they should not advertise it!
Stayed 2 nights in Nov 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely staying here again! So clean and quiet and the cookie was a nice touch 😊
Stayed 2 nights in Nov 2024

4/10 Poor

Mitchell

Disliked: Staff & service, property conditions & facilities
Disappointed
Asked for maid service, early Saturday morning before breakfast. Returned 8 hour later due to work no maid service and no soap. Asked for soap again never received any.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rhealyn

Stayed 2 nights in Nov 2024

6/10 Okay

Kao

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Property could at least offered a microwave.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Heating wasn’t working in the room and Television was not really working properly
Stayed 5 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room. Quiet and staff was friendly at check in.
Stayed 1 night in Nov 2024

4/10 Poor

Mohammad

Disliked: Staff & service
Don’t have free breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

shawna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com and Hilton do not communicate
Check-in was horrible. They insisted that I call Hotels.com to get my confirmation number which I feel I should not do that once I book with Hotels.com then that should be it. They should have all the information they need.
Stayed 2 nights in Nov 2024

8/10 Good

Tandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty clean and nice. Very affordable the price was not bad for 1 night especially for having 2 beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
Zero
Double booked, was told by the front desk the second booking would be refunded. It was not I was charged for a stay 3 weeks later I didn’t use Nov 22 and told to essentially kick rocks by your customer service. Also room was dirty the first stay, i questioned if my sheets had been changed or the bed just remade
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service
Sacramento
We wish the king beds had king sized pillows. Shower took an extra long time to heat up. TV was not working and maintenance came (he was super nice) but was only able to get an odd app to work where we could not watch live tv. Also the lobby was so cold we were not able to utilize the area and hang out with people.
Stayed 3 nights in Nov 2024

6/10 Okay

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but VERY VERY thin walls. I could hear EVERYTHING
Stayed 1 night in Nov 2024

8/10 Good

Glen

Stayed 2 nights in Nov 2024

2/10 Terrible

Amjad

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw a insect I don't know what is it I have a video of it
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Traveled with group
Stayed 1 night in Nov 2024

8/10 Good

Mario

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Business traveler
Liked: Amenities
Rooms remodeled very nice. Was there for 7 days only got one day of room service. Requested but no one did it.
Stayed 7 nights in Nov 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Julissa

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was freezing, we set it to 80 and still wore sweaters all night. Bugs in the bathroom.
Stayed 1 night in Nov 2024