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DoubleTree by Hilton Sacramento

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Sacramento

Lobby
2 bars/lounges
Exterior
Restaurant
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Air conditioning

Explore the area

Map
2001 Point West Way, Sacramento, CA, 95815
  • Arden Fair Mall
    12 min walk
  • Twigs Cafe And Lobby Bar
    4 min walk
  • Royal Oaks Station
    3 min drive
  • Sacramento, CA (SMF-Sacramento Intl.)
    24 min drive

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

2 Queen Beds, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Two Double Room

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Arden Wing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Room, 2 Bedrooms

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Family Room, 2 Bedrooms

  • 797 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite One King Bed Non-Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite One King Bed Non-Smoking

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Private kitchen | Microwave, coffee/tea maker

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Two Queen Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Two Queen Room

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Arden Wing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Sacramento Cal Expo

Pool
Hot Tub
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1065)
The price is $125
per night
includes taxes & fees
Jan 10 - Jan 11
Courtyard by Marriott Sacramento Cal Expo

About this property

DoubleTree by Hilton Sacramento

4-star hotel in Point West
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Sacramento features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
R.J. Grins - Onsite restaurant. Guests can enjoy drinks at the bar.
Twigs Cafe - This café serves breakfast, lunch, and dinner.
Twigs Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Bosnian, English, Farsi, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 9.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • R.J. Grins
  • Twigs Cafe
  • Twigs Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.3 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.95 for adults and USD 9.95 for children
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

DoubleTree by Hilton Sacramento Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 174 out of 504 reviews" "
Rating 8 - Good. 92 out of 504 reviews" "
Rating 6 - Okay. 89 out of 504 reviews" "
Rating 4 - Poor. 73 out of 504 reviews" "
Rating 2 - Terrible. 76 out of 504 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Neale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is huge with about 6-7 large wing areas with about 4 levels each. A good bit of walking is required to get back to the lobby area for breakfast or meetings but not too bad. You park near your room so you can keep an eye on your vehicle, if you parked one. Sacramento is a fairly rough city with lots of crime and the surrounding area is probably not for the jogger, especially at night or early morning.
Stayed 1 night in Sep 2024

6/10 Okay

Tomessa

Disliked: Property conditions & facilities
Convenient location. Property is outdated. I felt unsafe entering and exiting my room because of the rift raft people hanging around on the property grounds, as well as, some of the vehicles that were parked there looked abandoned and lived in. Fortunately my room had been recently renovated, but it was not the room I had reserved and I wasn’t informed about this until my arrival. I paid the price for a suite and got a regular room. They were unwilling to reduce the price and since I was already there checking in, I clearly did not have the option to go anywhere else,( because of my time constraints for an event that I had to attend that night).
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Food was terrible . Pool was in construction. Bed was hard, A/C wasn't great. Bathrooms in the room were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean friendly staff
Stayed 3 nights in Sep 2024

4/10 Poor

Alexandrea

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Richard and Clarinda

Traveled with group, Traveled with family
Liked: Cleanliness
Needs for front desk staffing. Couldnt order room service. Layout is strange. Hard to find way to rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sub-par service and amenities. Granted they are renovating the gym and pool so I will give them a pass on that front. But the restaurant on site is no better than hospital/cafeteria grade food. Called front desk, emailed and chatted through the app but never heard back. Outside of being walking distance to Cal Expo there isn't any upside to staying at this hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

Disliked: Amenities
My A/C was not working and sold with no rooms to move to. Very disappointed and would like a refund
Stayed 1 night in Sep 2024

8/10 Good

ABHISHEK

Stayed 1 night in Aug 2024

2/10 Terrible

monique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have experienced hiltons hotel many times . And have never had an issue today I checked into the hilton by the double tree in Sacramento at 330 pm . I get to my first room and it was room 3106 the room was filthy hair In the tub no toilet paper bedding was dirty night stand was sticky . I go back to front dest and advise Amy the manager of the issue she put me in room 3110 I walk in curtain rod broken toilet had feces all over it. I walk back to front dest she said ok put me in 3115 room was dirty same issue feces on the toilet room smelled of cigarettes bedding dirty . I go back up again 😪 and now they want to have house keeping meet us at 3115 we did the house keeping said she cleaned the room we alked in and the bathroom again was dirty toilet look horrible . It is now 830 pm and I'm in room 2125 this room is actually clean ..ac did not work maintenance came in said they fixed it . Still didnt work.I have videos and also pictures of each room . Amy states she cannot help us with a discount except for parking
Stayed 2 nights in Sep 2024

4/10 Poor

Erika

Traveled with family
Disliked: Staff & service
Hot was down, the 1st room had people sleeping in the bed when we walked in. Not very friendly staff upon checking in or out . Safety issues at this hotel, they assigned us the room that already had people in it, and when I went to complain, one of the gentlemen said that they’ve been having problems with that!!! I left my phone at the gym and someone turned it into the front desk. We kept calling and calling it and they never answered it. I went up front to ask if anyone turned it in and they said oh yeah it’s been sitting here ringing. Oh thanks also seems like a lot of full time residence.
Stayed 1 night in Sep 2024

2/10 Terrible

Prashant

Stayed 1 night in Sep 2024

10/10 Excellent

deneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Violina

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff could’ve been nicer and more accommodating
Stayed 4 nights in Sep 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout was interestingly unique.
Stayed 3 nights in Sep 2024

6/10 Okay

Marisol

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Isabelle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure was very bad. Room was not clean (found others personal items). Despite requesting, I did not get my room cleaned in the 3 nights I was there.
Stayed 3 nights in Sep 2024

4/10 Poor

Amber

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The whole reason why i chose this property was for the restaurant and the bar. There was no notice until you got to the property that the bar and the restaurant were closed. I'm from an area where we do not have Uber and other food delivery services. I asked the front desk how do i go about getting food since i citizen leave the property, they told me uber some food. I informed them i am unfamiliar with doing that and they laughed. I just wanted help since i an from an area that does not provide that since my town is small.i do not appreciate being laughed at. I do not appreciate not being told about the closed facilities until arrival. Other hotels I've been at have the decency to let me know ahead of time so i can plan accordingly. I will not be back.
Stayed 2 nights in Sep 2024

6/10 Okay

Cari

Business traveler
Liked: Cleanliness
Liked that it had a bar and restaurant But on a Wednesday it was closed defeated the purpose of why i picked the hotel And room 3323 first nightn had no ac i complained they did nothing said it will be ok Changed my room nght 2 after 2nd complaint Front desk asked if i wanted a cookie I was offended and pissed off i paid 159 a night for a croo. With no ac and no restaurant or bar to go eat and rdrink at All i was given complimentary was bottle of water very unhappy And paid 10 bucks a night for parki g not ok
Stayed 2 nights in Sep 2024

6/10 Okay

Eva

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities
It was like an apartment and far from the center of the hotel. Construction was in progress and the smell as a bit much
Stayed 2 nights in Aug 2024

8/10 Good

Marilyn

Business traveler
Disliked: Property conditions & facilities
I checked in and the sliding door to my balcony was jimmyed open.
Stayed 2 nights in Aug 2024