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Gstaad Palace

5.0 star property

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Photo gallery for Gstaad Palace

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Corner Suite Mountain View | Living room | Flat-screen TV, DVD player
Classic Junior Suite | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Point of interest
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pet friendly
  • Breakfast included
  • Spa

Explore the area

Map
Palacestrasse 28, Gstaad, Saanen, BE, 3780
  • Gstaad Ski Resort
    ‪14 min walk‬
  • Eggli Ski Resort
    ‪14 min walk‬
  • Gstaad Eggli Ski Lift
    ‪18 min walk‬
  • Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Classic Junior Suite

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpine Suite Mountain View

Alpine Suite Mountain View | Wardrobe

Alpine Suite Mountain View

  • 775 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Mountain View

Superior Room Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room Mountain View

Deluxe Room Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room Mountain View

  • 495 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Junior Suite Mountain View

Deluxe Junior Suite Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Junior Suite Mountain View

  • 549 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Suite Mountain View

Corner Suite Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Corner Suite Mountain View

  • 990 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Mountain View

Deluxe Suite Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite Mountain View

  • 969 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Junior Suite Mountain View

Tower Junior Suite Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Tower Junior Suite Mountain View

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cosy Room

Cosy Room | Premium bedding, down comforters, pillowtop beds, minibar

Cosy Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room Mountain View

Cosy Room Mountain View | Premium bedding, down comforters, pillowtop beds, minibar

Cosy Room Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Tower Two Bedroom Suite

Tower Two Bedroom Suite | Premium bedding, down comforters, pillowtop beds, minibar

Tower Two Bedroom Suite

  • 2045 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse Suite

Penthouse Suite | Living room | Flat-screen TV, DVD player

Penthouse Suite

  • 2583 sq ft
  • Valley view
  • Sleeps 6
  • 3 Double Beds

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About this property

Gstaad Palace

5-star Saanen hotel close to Gstaad Ski Resort
5 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, an indoor pool, a nightclub, and 2 bars/lounges are onsite.
Gstaad Palace offers 95 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Saanen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palace Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Gstaad Palace features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. A shopping center shuttle and a train station pick-up service are complimentary for guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in November 2017.

Gstaad Palace has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
La Fromagerie - This restaurant specializes in local cuisine and serves dinner only.
Le Grand Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
La Grande Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Snack and Barbecue - Overlooking the garden, this restaurant specializes in barbecue and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).
The Lobby Bar - Overlooking the garden, this lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Late night fare is available from 24-hour room service.

Awards and affiliations

Gstaad Palace is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 10 km
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (CHF 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Fromagerie
  • La Grande Terrasse
  • Le Grand Restaurant
  • Snack and Barbecue
  • The Lobby Bar

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - November 2017
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between March 7 and June 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.80 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: CHF 25.00 per day
  • Pet fee: CHF 60 per pet, per night
  • Rollaway bed fee: CHF 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Gstaad Palace Hotel Saanen
Gstaad Palace Saanen
Palace Gstaad
Gstaad Palace Hotel
Gstaad Palace Saanen
Gstaad Palace Hotel Saanen

Gstaad Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent luxury hotel in Gstaad
It was a pleasure to stay once again in this superb hotel. Very traditional with an excelent service, bar and restaurants. The spa is magnificent with an indoor pool and a heated area outside. Free shuttle service to Gstaad including from and to the train station.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luiz

Stayed 4 nights in Jan 2024

10/10 Excellent

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Natanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay in Gstaad
Another amazing stay in this great hotel. Excelent food and spa with an indoor and outdoor pool. Free shuttle to the center.
Stayed 2 nights in Jan 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palace is still the best hotel in the world. However, we felt that because of Covid, the restaurant was not staffed as normal.
Stayed 2 nights in Jan 2022

10/10 Excellent

Dany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly perfect
The best hotel u can visit with the best service. Helpfull staff
Stayed 3 nights in Aug 2021

10/10 Excellent

sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff is very nice and the service is very professional. You eat well in all the restaurants.Room could be better... The spa is very relaxing and there is a fun indoor jacuzzi that bring you to an outdoor jacuzzi. There is a big slopes to get to the village but it s walkable, village is 7min walk.
Stayed 1 night in Dec 2020

10/10 Excellent

Krishan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing palace hotel
Fantastic service and atmosphere! Highly recommend. Rooms very well kept!
Stayed 2 nights in Dec 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special weekend at the Gstaad Palace
What an amazing weekend at the Gstaad Palace - staying here is truly a memorable experience. We booked the Hammam Spa treatment, which was equally incredible.
Stayed 1 night in Sep 2020

8/10 Good

MarioBiemans, Breda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very good service unfortunately they put us in a small room next to the kitchen exhaust and we smelled the kitchen our entire stay. When you book here make sure you do not get room 604!
Stayed 2 nights in Aug 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Romantic n clean with gorgeous views n outstanding royal service above reproach. Entertaining n amazing.
Stayed 3 nights in Jan 2020

10/10 Excellent

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Gstaad
Amazing hotel in Gstaad with a superb service, restaurants and bar. The Spa and pool are excelent. Just the price is not very atractive but you get what you have payed for.
Stayed 2 nights in Feb 2020

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and comfortable stay
It was absolutely amazing! thank you and we will be back! Just felt prices in Greengo club are way too much! work on it please!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Stanley Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It really is a Palace
From the moment you arrive you are surrounded by professional personnel. Friendly, helpful and knowledgeable. Fantastic restaurant and terrace where the hectic of the outside world is forgotten. The variety of food is particularly note able. An Indian chef who would give some of the best known chefs in London a good run for their money. It's a Palace and as a guest you know it is. A great place to pamper yourself for a weekend and longer.
Stayed 3 nights in Jul 2017

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debo regresar
Stayed 2 nights in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível,perto da perfeição
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホスピタリティに溢れる素晴らしいホテル
2019年2月以来の再訪でしたが、前回と同じく素晴らしい滞在でした。 案内されたお部屋は清潔で明るいインテリアでした。 到着日は夕方から雪が降ってきたのですが、部屋の窓からの景色がポストカードのようで何回もビデオを撮りました。 ルームサービスやハウスキーピングなども電話でお願いをするとびっくりするぐらいすぐに来てくれました。 レストランやラウンジのスタッフもフレンドリーに話しかけてくれ、全てのスタッフがホスピタリティに長けていました。スパもプールも広くてとてもよかったです。 私たちのロストラッゲージもコンシェルジュのリズは根気よく空港会社に電話してくれ探し出してくれとても感謝しています。 100点満点以上の滞在でまたすぐに泊まりたいホテルです。
Stayed 1 night in Jan 2022

10/10 Excellent

Raphael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Une référence en matière de palace
Séjour très agréable, en famille, dans un lieu exceptionnel, élégant, reposant. Confort absolu de la chambre, personnel globalement de qualité (très variable cependant au niveau des restaurants). Dommage qu'il ne nous ait pas été précisé au début que nous avions droit à un crédit repas journalier. Le spa est par ailleurs très esthétique, magnifique décoration!
Stayed 5 nights in Jan 2022

8/10 Good

Helio Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Palace paradisiaque !
Accueil, gentillesse, services, tout était parfait! Nous étions hors vacances dans cet hôtel et je pense que c'est un avantage pour être mieux servis. Nous avons été surclassé aussi. Un endroit idyllique, que nous conseillons à Gstaad.
Stayed 2 nights in Jun 2021

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021