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Lacasa Sapa Hotel

3.5 star property

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Photo gallery for Lacasa Sapa Hotel

Front of property - evening/night
Suite | View from room
Garden views, serves breakfast, lunch, and dinner
View from property
Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
08B Thac bac, Sa Pa, Lao cai, 330000
  • Sa Pa Square
    ‪5 min walk‬
  • Sapa Catholic Church
    ‪7 min walk‬
  • Sapa Lake
    ‪10 min walk‬

Room options

View all photos for Suite

Suite | View from room

Suite

  • Mountain view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living room | Smart TV

Family Suite, 2 Bedrooms

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, memory foam beds, minibar

Superior Double Room

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, memory foam beds, minibar

Standard Double Room

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lacasa Sapa Hotel

3.5-star Sa Pa hotel connected to a shopping center, walkable to Sapa Museum
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Lacasa Sapa Hotel offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Memory foam beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Lacasa Spa has couples treatment room(s). Services include hot stone massages and Thai massages. The spa is equipped with a hot tub. The spa is open daily.
Lacasa Sapa Hotel features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Beaux Arts hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Lacasa Sapa Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Lacasa Bar - Overlooking the garden, this bar specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (VND 100,000 per night; includes in/out privileges)
  • Uncovered extended parking on site (VND 100,000 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 120,000 for adults and VND 120,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lacasa Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 300000
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: VND 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 120000 for adults and VND 120000 for children
  • Airport shuttle fee: VND 300000 per person
  • Airport shuttle fee per child: VND 300000 (from 3 to 18 years old)
  • Uncovered valet parking fee: VND 100000 per night (in/out privileges)
  • Uncovered extended parking fee: VND 100000 per night
  • Early check-in fee: VND 300000 (subject to availability)
  • Late check-out fee: VND 300000 (subject to availability)
  • Rollaway bed fee: VND 400000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 5300741495

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Sa Pa
Sa Pa Lacasa Sapa Hotel Hotel
Lacasa Sapa
Hotel Lacasa Sapa Hotel Sa Pa
Hotel Lacasa Sapa Hotel
Lacasa Sapa Hotel Hotel
Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Hotel Hotel Sa Pa

Lacasa Sapa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 70 reviews
Rating 8 - Good. 27 out of 70 reviews
Rating 6 - Okay. 3 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
very average breakfast...limited options in choice and quanity. very poor access driveway and pathway to hotel reception...steep and undafe/slippery surface.
Stayed 3 nights in Apr 2024

4/10 Poor

Anna

Traveled with family
Liked: Staff & service
The people working at the front desk were lovely but the hotel is quite old, the room smelled like cigarette smoke and it is extremely loud. We could hear people yelling down the hallway until late at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Mai

Traveled with family
Liked: Cleanliness, staff & service
No elevator
Stayed 2 nights in Mar 2023

2/10 Terrible

Jefferry

Stayed 2 nights in Mar 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at the hotel and the staff was extremely friendly and helpfl.
Stayed 3 nights in Jan 2023

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were exceptional and the hotel manager made our every need was taken care of. Really had a great time in Sapa and staying at Lacasa Sapa made most everything a short walk away.
Stayed 12 nights in Oct 2022

4/10 Poor

Sarah, New Zealand

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel is as expected. Bathrooms are nice and large, rooms are basic. Breakfast was below average I felt but convenient. Staff was helpful in giving advice however, the day we arrived we asked them to organize transportation for us from Sapa to Ha Giang. We were then only able to work with the one employer we originally asked. Times and prices kept changing. In the end we were told it's a limosine van (upgrade) for 400k (a 'special' price the hotel got us). Our limosine was a 15 person van. We had 24 people including a baby with three people standing bent over in it at one point plus all the luggage. Everyone else only paid 200k (my friend I was travelling with speaks vietnamese). Our hotel also did something crazy with our money and didn't give us a ticket, so the beginning of the trip involved the driver threatening to leave us on the side of the street having already left the Sapa town. The back door opened twice and to top it off the person next to me threw up. It was honestly my worst travel experience. I emailed the hotel to inform them about our experience and they didn't respond despite being very respondent previously. Overall, I wouldn't recommend this hotel and left feeling disappointed.
Stayed 3 nights in Jul 2020

10/10 Excellent

Jieun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Nice place to stay friendly and helpful staff. Very good location
Stayed 14 nights in Jun 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value For Money Stay.

Very welcoming and helpful staff. We arrived early morning, having caught the train from Hanoi, they checked us in early (within half an hour of arrival, which gave us the chance to enjoy the breakfast buffet before settling into our room). Hotel is in a good location, a few minutes walk to the town square, with plenty of restaurants/bars. All in all, highly recommended.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it’s a beautiful hotel with great location. Overall stay was wonderful. Staff is very accommodating and helpful. Emma in particular made our stay even more special, Got us an upgrade and arranged everything for us.
Stayed 2 nights in Feb 2020

8/10 Good

Anonymous

Traveled with group
Liked: Amenities, property conditions & facilities
I would like to thank the kitchen staff for their endless help whenever i ask for service. For the check in counter i think please be more accommodative when we need your assistance. When we ask for room to be on same floor for our convenience please do help. Many to say but i just say you can be just rated as 2 star
Stayed 2 nights in Jan 2020

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Sapa

Great hotel, with fantatsic location, slightly away from city circle but nice dining options, very good breakfast with wide selection of western and asian options, pleasant staff and very efficient
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mary, Graz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr staff is really friendly and they try to help you at any cost. Also the location is near everything.
Stayed 2 nights in Nov 2019

10/10 Excellent

Lotem

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. A bit noisy with honking early hours of the morning as well as loud music at 7 am from the local buisness. Other than that, it’s a great location and clean property
Stayed 3 nights in Jul 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, good breakfast and great location
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and wonderful breakfast. The best part? The customer service. Each person of the staff went out of their way for us.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food for breakfast. Friendly and helpful staff. We could check-in pretty early in the morning because the room was avalaible. 5 minutes walking from city center (where the church is)
Stayed 2 nights in Nov 2018

8/10 Good

Clare, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location, hotel and room was lovely. Just a couple of issues. My ac didn’t work (I reported it but they couldn’t fix) my shower went back and forth from boiling hot to freezing cold. Other than that a great stay.
Stayed 1 night in Nov 2018