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Ruthin Castle Hotel

4.0 star property

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Photo gallery for Ruthin Castle Hotel

Bar (on property)
Exterior
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Spa
  • Bar
  • Hot Tub
$160
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Ruthin Castle Hotel

4-star Ruthin hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Ruthin Castle Hotel features a full-service spa, 5 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Ruthin Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 2 nights in May 2025

8/10 Good

Jonathan

Traveled with partner
Disliked: Property conditions & facilities
It’s kind of 2 castles, the real one and the Victorian addition so a great mismash. Yes it needs more staff on the cleaning and maintenance side and another gardener who doesn’t just blow leaves around with a leaf blower but it also has some some wonderful views and a great place to just wander around to the cries of the peacocks. Our suite had recently been revamped so big roll top bath, loads of hot water and 2tv’s, one in each room. Fresh milk available from the bar and ok Wi-Fi. Dinner was good esp. my battered pork and oriental coleslaw. Breakfast not so great, only fruit to go with the yoghurt tinned grapefruit and prunes poor quality coffee and fatty bacon but for the price was OK. The real reason to stay is you can wander around the various nooks and crannies and on a sunny day that’s good enough. Bar and dining room both very dark and not so clean with dust n cobwebs everywhere. The town is just beyond the gatehouse so easy stroll to have a wander around Ruthin too. We had a DBnB deal midweek which was good and pleased we stayed, it could be more pleasant if cleaner and better maintained but then would probably cost 50% more so for us we’d accept it as it is but just be prepared for the dust n grubbiness and think well it is a castle (or 2)
The entrance
Great starters
Grounds
Stayed 1 night in May 2025

8/10 Good

Michael, Wichita

Traveled with group, Traveled with partner
Liked: Staff & service
An 800 year old castle, as you would expect, the facility is a little dated! But other than that, what am experience. Truly enjoyed our 4-days here. A good restaurant, a decent breakfast, and a very nice spa! Not sure I would stay again when in Northern Wales, many other options. But one time a must for anyone! And the peacocks, beautiful!
Stayed 4 nights in May 2025

8/10 Good

prajesh

Liked: Cleanliness, staff & service, room comfort
Hotel
Stayed 3 nights in May 2025

6/10 Okay

Cara

Stayed 1 night in May 2025

8/10 Good

ROBERT

Stayed 1 night in May 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning location and lovely to see the wild pecocks!
Stayed 1 night in May 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a Castle

Great stay at a lively castle. Does need some TLC in places but there again it is very old obviously very expensive to keep on top of things. The only real gripe we had was the cost of drinks - £7 a pint!!! Would have loved to spend more time in the bar and the castle grounds but far too expensive for the drinks. Otherwise a fantastic stay and some fabulous scenic walks and a couplebof really nice restaurants in the town. Definitely recommended
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but very tired and needs updating, grounds and pathways particular courtyard were messy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle! Rooms always clean and warm, Staff always friendly. Hope to see you again next month!
Stayed 1 night in Apr 2025

10/10 Excellent

Erid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the end of the day this is a very old building I really liked it it’s not modern or up to date but it has bags of charm and lots of personality the food looked good but I am a roast dinner meat and three vegs sort of guy so it’s not my thing but on the whole a most relaxing and enjoyable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed , lovely bathroom , noticed some mold bottom of wall under bedroom window, windows not shutting properly, excellent customer service, and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

We stayed overnight at Ruthin castle hotel as my son was getting married there. The room was spacious and comfortable, the staff were very friendly and helpful and the breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at a stunning location

Fabulous stay here. Stunning location full of history and the grounds are beautiful. The staff were lovely, helpful, professional and the food at breakfast and the evening meals were delicious. Didn’t get chance to sample the spa this time but will be returning to do so. Many thanks for such a wonderful time.
Stayed 2 nights in Apr 2025

10/10 Excellent

D j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jinette

Traveled with partner
Liked: Cleanliness, staff & service
The room was lovely and clean, we stayed for a wedding the breakfast was awful, we booked for 930 pastries were the tiniest croissant i have ever seen, coffee flasks empty has to ask, orange juice in a glass dispenser, below the tap, tipped it to fill one glass asked for more, this was emptied in didnt make any difference. Hot breakfast cold either under done n cold or over cooked n hard or nothing in the bain marie, kept having to ask for anything no one monitored, all in all poor , we only live 5 mins away but this was supposed to be a treat wont be going again
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return
View of castle
Entrance
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Traveled with partner
Liked: Staff & service, amenities
Beautiful castle and surrounding, although room update is required. Carpets and furniture worn out. A tiny TV in the biggest room of the castle(Prince of Wales), need atleast 55 inch smart tv for the suxe of the room. Staff were lovely and polite. Altogether lovely castle hotel apart from the some renovation and changes which are needed.
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm
Stayed 1 night in Mar 2025