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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Outdoor pool
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Military Museum
    ‪2 min drive‬
  • Railroad Park
    ‪3 min drive‬
  • Louisiana Tech University
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Sleep Inn & Suites Ruston Near University

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (890)
The price is $105
per night
$122 total
includes taxes & fees
Mar 3 - Mar 4
Sleep Inn & Suites Ruston Near University

About this property

Comfort Inn & Suites Ruston-East

Ruston hotel with outdoor pool
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Comfort Inn & Suites Ruston-East provides a hot tub and a fitness center. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn & Suites Ruston-East is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.8
Rating 10 - Excellent. 355 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 127 out of 1003 reviews
Rating 2 - Terrible. 193 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Javonte

Liked: Cleanliness, amenities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again !
NEVER AGAIN ! They give us a room that had been slept in and trashed and I assume still occupied, when we finally got a semi clean room the door was standing open when we arrived and would not close ( had to fix that myself ) the toilet had been used and seat fell off when you sit on it room was musky smelling , shower nozzle was loose in the wall and broken , elevator was in poor repair and plain scary to ride , the hallways were dirty and smelled of mold among other things . They had no breakfast and I wouldn’t have eaten there if they had ! Everything past the front desk was in poor repair and if it hadn’t been so late and so tired I would have never stayed there and will never again !!
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Dwan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Stayed 3 nights in Nov 2024

2/10 Terrible

Marjana

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely terrible. Towels and sheets were filthy, the rooms smelled badly, the TV looked as if we were back in the 50’s and they didn’t even have the complimentary breakfast that was advertised. If we weren’t staying in the area during a busy weekend, we would’ve went to another hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Steven

Traveled with family
Disliked: Staff & service, property conditions & facilities
No Customer service or leadership
Customer Service was terrible- went by location to see if room was ready early and no one was around desk or office to ask- called for some help but to avail. Check in room and there was only one towel and one hand towel only. Had to go to deck to get towels. All Ice Machines on all floors out of order. No coffee or breakfast is offered until further notice! went to check out next day and no one available - just had to leave key at desk- was ignored by cleaning crew that were in lobby
Stayed 1 night in Nov 2024

8/10 Good

Alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a overnight stay but only downside no breakfast being served at the time of stay, and no explanation to why was given.
Stayed 1 night in Nov 2024

10/10 Excellent

Gaurav

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not so good
Hotel in poor condition. Some amenities unavailable. Breakfast cancelled until further notice, no notice given ahead of time. Machines in gym not working.
Stayed 1 night in Nov 2024

2/10 Terrible

Eulicia

Stayed 1 night in Sep 2024

6/10 Okay

Jamie

Traveled with family
Disliked: Staff & service
We tried to check in early (2 pm) because we had a wedding at 4. There was not a car in the parking lot but she would not let us check in until 3. I thought that was very inconvenient. Also, we knew that the breakfast was off but we asked about coffee. We were told there would be at least coffee but none available Sunday morning.
Stayed 1 night in Nov 2024

2/10 Terrible

Tomeca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved & was charged for a queen suite room. Upon arrival, we entered the room and the smell was horrible. It was wet carpet all around the AC unit and it gave the room a strong, musty smell. The attendant checked the room and confirmed the complaint. We were switched to a regular queen room in which the toilet was broken. After checking out I asked for the manager and was told someone would call me. NEVER RECEIVED A CALL! I was also still charged for the suite and did not receive a credit for the downgrade.
Stayed 1 night in Nov 2024

4/10 Poor

Eulicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with cleanliness
This hotel has a roach problem. I did inform the front desk I was told management will be in touch. I have stayed here many times and seems like this location is definitely declining.
Stayed 1 night in Nov 2024

2/10 Terrible

Andre

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches running around in the closet upon check-in. Bathroom was dirty, dead bugs and hair on the floor. No one came to clean the room, a couple of times I went downstairs to talk to someone and no one was at the front desk for over 15min at a time so I just left. Terrible customer service and unclean. I wasn’t pleased at all.
Stayed 2 nights in Nov 2024

6/10 Okay

brigette

Traveled with family
No breakfast…… no one ever came to give new towels
Stayed 3 nights in Oct 2024

6/10 Okay

ArRhonda

Liked: Room comfort
Disliked: Cleanliness
Nice hotel
Pros - The hotel was overall nice. The room was clean and looked very nice. Bed was very comfortable, tv was easy to navigate. Cons - lighting in the room was bad; no lightbulb in the lamp on the desk. AC was very hard to set because the modes on the unit were rubbed off and very hard to see. The toilet seat was not sturdy and moved when I sat on it. Biggest concern is that I killed about 5 roaches. They were all in the bathroom, and varied in size.
Stayed 2 nights in Nov 2024

2/10 Terrible

Wilber

WiFi issues
Make sure to ask for the WiFi password at the front desk because the one on the key envelope has the wrong one.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel and dirty rooms.
Do yourself a favor and avoid this hotel. There are plenty of other hotel options in Ruston. I am not one to complain but people should know to avoid this establishment. Upon arrival, we had to switch three different times to different rooms due to a multitude of problems/issues with the rooms. The third room smelled of heavy cigarette smoke even though it was a non-smoking room, the bed comforter was stained with what I HOPE was spilled coffee (stain) on the white comforter and sheets and we had to kill roaches on the walls by the beds as well as in the bathroom area. To top off everything, the continental breakfast was not available and when asked about it, I was told "we don't put that sign out until the morning." By that time, you've already spent the night. Sad state of affairs at this hotel and I only post this so that others will know.;
Stayed 1 night in Nov 2024

8/10 Good

CINDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jazzmin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Denzel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Decent place for a night stay but needs improvements in the guests rooms. Broken toilet seats, still had old beverages in the icebox, and ceiling was cracked and needed Sheetrocking redone in bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I would stay again
I would return to this hotel. I found everything comfortable and not worn. The lighting, HVAC, fixtures, furnishings and bathroom fixtures were all modern and coordinated well. Things to improve on - tighten the seat on the toilet, add some additional light in the bathroom counter. Customers only get backlight from your really cool mirror/light. One of the elevator call lights didn’t light up, though they worked properly. On orientation/check in, mention breakfast, TV Channels, room service (I didn’t have any service on my second day’s stay, which is OK), and other routine common information. It was quiet and the staff I spoke with were all nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient and the employees were very accommodating.
Stayed 1 night in Oct 2024