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Best Western Pine Springs Inn

2.5 star property

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Photo gallery for Best Western Pine Springs Inn

Lobby
Outdoor pool, sun loungers
BBQ/picnic area
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Laundry

Explore the area

Map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Billy the Kid Scenic Byways Visitors Center
    ‪5 min walk‬
  • Free Spirits at Noisy Water
    ‪9 min walk‬
  • Museum of the Horse
    ‪9 min walk‬
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruidoso Mountain Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (999)
The price is $75
per night
$90 total
includes taxes & fees
Feb 26 - Feb 27
Ruidoso Mountain Inn

About this property

Best Western Pine Springs Inn

Ruidoso Downs hotel close to Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pine Springs Inn features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Ruidoso Downs hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Pine Springs Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sherrie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Comfortable beds and very nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis A

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my fiancé, it’s a perfect getaway spot for a peaceful and fun weekend. Would definitely go back and definitely recommend! Clean rooms, staff was great and overall a great spot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

2/10 Terrible

Heriberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional. We booked this room for October 4 to October 7 booked a king size bed overlooking the courtyard when we arrived to the hotel to check in they notified us that the room that I had booked was double booked, and someone was already checked in to that room, so we ended up staying that night in what I imagine was their last and only room which was nothing like the one that we had booked and paid for. The next day we wake up and I go to check out and The manager tries to correct The inconvenience by assuring us that we Are getting the room we booked as soon as the previous occupies check out. We went ahead and got the keys to that room and left to eat lunch while they would clean that room and have it ready for us. We came back only to find that they had rented the room to another couple so again we were stuck without a room, even though we were already checked in and had the keys to that room, I went through hell trying to salvage the weekend, but they just made it impossible. Management in this hotel is seriously lacking. We ended up returning back home to El Paso from there in Ruidoso. I will never book another stay at this best Western
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Gladys

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
9
My recommendation the change mattress, The service it’s very good and food tamales delicious
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, nice garden and full breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Jaci

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice hot breakfast. Real tamales were served along with scrambled eggs, sausage, waffles, oatmeal, and pastries. Room was clean and air conditioner was already running. We were texted by the hotel after we checked in to make sure everything was okay. Asked for a meal recommendation and was given a good option. Happy.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful place to stay. It was our 57th wedding anniversary. When they found out we were given a court yard view. They also surprised us with a dozen roses for our anniversary. Made our anniversary very special. Breakfast was great. Even had pork tamales. Recommend highly.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite area snuggled up a mountain.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 1 night in Oct 2024

6/10 Okay

Raul

Liked: Staff & service
Hotel was fair, could use a bit of upgrades. Mostly on TV upgrade. Staff very customer friendly.
Stayed 1 night in Oct 2024

8/10 Good

Marsha, Tucson

Traveled with family
Liked: Staff & service, property conditions & facilities
There were a lot of guests who work temporarily in the area and stay here so there were traffic but not a lot of noise. The breakfast was great, the staff was friendly, and the grounds were beautiful. The room could have used some updating and the bath was ok.
Stayed 1 night in Sep 2024

4/10 Poor

Omar

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Ruidoso! We have stayed here a few times and it remains a great option, at an excellent price!
Stayed 1 night in Oct 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, great value
This place is amazing. Off the main road, big rooms, beautiful grounds, wooded views, great breakfast. Rooms are older but kept up nice. We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024