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Best Western Pine Springs Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pine Springs Inn

Lobby
Lobby
BBQ/picnic area
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Billy the Kid Scenic Byways Visitors Center
    5 min walk
  • Free Spirits at Noisy Water
    9 min walk
  • Museum of the Horse
    9 min walk
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    28 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruidoso Mountain Inn

Pool
Hot Tub
Breakfast included
Pet friendly
4.2 out of 5, Very Good, (1070)
The price is $85
per night
$101 total
includes taxes & fees
Dec 12 - Dec 13
Ruidoso Mountain Inn

About this property

Best Western Pine Springs Inn

Ruidoso Downs hotel close to Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pine Springs Inn features an outdoor pool and a spa tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Ruidoso Downs hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Pine Springs Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 574 out of 1053 reviews" "
Rating 8 - Good. 267 out of 1053 reviews" "
Rating 6 - Okay. 91 out of 1053 reviews" "
Rating 4 - Poor. 53 out of 1053 reviews" "
Rating 2 - Terrible. 68 out of 1053 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edna

Traveled with family
Liked: Staff & service
I didn't realize that i booked my room smoking and when I checked in the informed me that it was smoking i requested that i get a non smoking because of my grandchild. Front desk lady said i had to go through the 3rd party i went through to change my room When i got to room it was smelled really bad
Stayed 1 night in Aug 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
This was a good choice for my time in Ruidoso. Despite the recent fires and floods, the area is beautiful. We had a flash flood warning and were super glad to be up high on this property. The beds were very comfortable, and the breakfast adequate. The grounds are lovely. We did feel we were given a smoking room as there were residual smells... perhaps the AC needed maintenance? The bathroom could have been cleaner, as we noted hair and dead spider in the corners. We are not neat freaks, but did notice these items. Overall a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

SANDRA

Stayed 1 night in May 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service
To begin the worst communication from the front desk, I booked this trip for my family and we had a funeral to attend so things had to get switched around and the front desk had no idea how to add an additional night, no one can speak Spanish or translate in the office, and when I called to ask the manager questions regarding our room and pricing she was so rude, kept talking over me and would not even let me finish my sentence without interrupting me, she was rude and should not have a manager title if that’s how she communicates with customers. We have used this hotel to visit family multiple times and never will use them again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherry

Traveled with partner
Liked: Staff & service
There’s no elevator. Had to lug our bags up and down the stairs.
Stayed 7 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would use again.
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Nice property. Very quiet and room was spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, amenities
We have been coming here for years. Great for traveling with a dog; good grounds to walk around. Good breakfast with covered outdoor seating. We no longer have our dog, still enjoyed the breakfast, but for the first time ever we sat inside to eat. Not so good was the supplies in our room. This was the second time we didn't have a shower curtain or soap for the shower. Had to go get at 10pm at night from front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Very quiet & peaceful. Grounds were beautiful and hotel was very clean!! It’s an older hotel but they have updated it. Beds and pillows were nice, towels were soft. We will definitely be back.
Stayed 3 nights in Jul 2024

8/10 Good

Marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Parnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for this well need vacation
Stayed 2 nights in May 2024

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Crush on 😎
It was a pleasure to stay here the room was clean and comfortable and the free breakfasts was amazing a good variety they even had tamales. The only thing I didn't like was the tub had a slow drain and the water backed up a little while taking a shower. I would definitely recommend staying there !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and clean. The location was perfect.
Stayed 2 nights in Jun 2024

2/10 Terrible

Curtis

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wild fire Ruidoso wild fire. Town evacuated Couldn’t teach the hotel Roads were block by police
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Deenaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was peaceful & everyone was very friendly, the grounds & outside were beautiful
Stayed 1 night in Jun 2024

8/10 Good

Sherry

Traveled with group
Liked: Cleanliness, amenities
Tv not working.
Stayed 1 night in Jun 2024