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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Exterior
Property entrance
Bar (on property)
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Tunbridge Wells Museum and Art Gallery
    ‪6 min walk‬
  • Trinity Theatre
    ‪7 min walk‬
  • Assembly Hall Theater
    ‪8 min walk‬
  • London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Feature Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room ( Zip)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room ( Zip)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 Double Bed

Luxury Studio Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (910)
The price is $132
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$159 total
includes taxes & fees
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About this property

Royal Wells Hotel

3-star Royal Tunbridge Wells hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 915 square feet (85 square meters) include conference space. This Edwardian hotel also offers a terrace, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Royal Wells Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Highchair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2021
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between July 19 and July 21.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 842 reviews
Rating 8 - Good. 272 out of 842 reviews
Rating 6 - Okay. 71 out of 842 reviews
Rating 4 - Poor. 23 out of 842 reviews
Rating 2 - Terrible. 9 out of 842 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Wells is an overall charming historic hotel that has been refurbished nicely. Not a far walk (5-10 min) into town and the Pantiles which was fantastic. The included breakfast was fantastic and the service was efficient and friendly. The price was fantastic overall. Would recommend and would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindle staff - but a few more needed!
The food and room were great. The staff were friendly and very helpful - it could just do with a few more staff around. They always seemed to have the dame staff on and they were tired - although they were not saying anything you could see in their faces - but all were friendly and cheerful in spite of this - would happily stay there again if we were in the area.*****
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Lovely staff, beautiful rooms and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the hotel, we had a large room which was quite and the service &food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Peaceful and clean rooms. Excellent breakfasts. Very convenient location.
Stayed 6 nights in Oct 2024

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now finished our stay and have loved every minute ❤️. We had a lot of trouble with our train I have ASD and some other things that made travelling and things very stressful - I felt I could relax here - which I really really could, and we phoned to let them know we would be late - a member of staff waited until 1:30am for us to arrive, opened the door for us and made sure we were all settled. Our room was beautiful and clean, really comfy bed!!! And the food is phenomenal. Can’t say enough good things about this place!! 😁 Hopefully we get the chance to come back, thank you for having us to stay at your lovely hotel 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Shing Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Good value for money Large bathroom with separate bath and shower Breakfast cooked to order
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Wells hotel. All the staff were most helpful and welcoming. Our room was comfortable and very clean. The restaurant was vey good. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for a wedding.
We enjoyed our stay very much. Nothing too much trouble. Room really nice and spacious as was the bathroom. We had an evening meal and breakfast all good quality and good choice at breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Wo Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homelike hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was rather horrible as the room didn’t have hot water, so we had to take cold showers and at times no water at all…really disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

2/10 Terrible

Alistair

I tried to change my booking but they would not refund and Hotel.com did not help
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well presented accommodation. Good choice of food in restaurant and excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Had a really lovely stay, arrived at hotel early as we had a wedding. Checked but room wasn't ready so left luggage at reception and when we returned late in the evening it had been delivered to our roon
Stayed 1 night in Jun 2024

4/10 Poor

Malcolm

Stayed 1 night in Jun 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard and lumpy pillows couldn’t sleep
Lovely hotel and great service. Pillows extremely uncomfortable, hard and very lumpy and told that’s all they had so I didn’t sleep well at all, so won’t be returning.
Stayed 1 night in Jun 2024