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Islands Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Islands Hotel

Banquet hall
Outdoor wedding area
Islands Suite Room | Iron/ironing board, rollaway beds, free WiFi
Islands Suite Room | Living area | LCD TV
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Sacred Heart of Jesus Avenue, Pueblo de Panay Lawaan, Roxas City, 5800
  • Filamer Christian University
    14 min walk
  • Capiz Provincial Park
    19 min walk
  • Gaisano Marketplace
    2 min drive
  • Roxas City (RXS-Roxas)
    16 min drive

Room options

View all photos for Junior Suite

Junior Suite | Iron/ironing board, rollaway beds, free WiFi

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Iron/ironing board, rollaway beds, free WiFi

Superior Twin Room, 2 Twin Beds

  • 150 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Iron/ironing board, rollaway beds, free WiFi

Executive Suite

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Islands Suite Room

Islands Suite Room | Iron/ironing board, rollaway beds, free WiFi

Islands Suite Room

  • 431 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Islands Hotel

3.5-star Roxas City hotel with restaurant
A restaurant, a conference center, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Islands Hotel offers 35 air-conditioned accommodations with private pools and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and manicures and pedicures.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport during limited hours is offered to guests. This Roxas City hotel also offers spa services, barbecue grills, and karaoke. Concierge services and wedding services can be provided.

Islands Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 9:00 PM

Food and drink

  • Daily local cuisine breakfast available 9:00 AM to 11:00 AM for a fee: PHP 130 to 170 per person
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Karaoke

Family friendly

  • Private pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Private pool

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 480.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 130 to 170 per person
  • Airport shuttle fee: PHP 200 per person
  • Rollaway bed fee: PHP 480.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Islands Hotel Roxas City
Islands Roxas City
Islands Hotel Hotel
Islands Hotel Roxas City
Islands Hotel Hotel Roxas City

Islands Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
room was ok. the food is so so. and the cutomer service is weak. i booked a two night stay (guaranteed payment) and when i arrived i got no room fo they gave my room to someone. their reason was i ddnt arrive the day of my reservation. even if i arrive the morning after, they should have not given my room to someone else without contacting me or verifying with me
Stayed 2 nights in Apr 2019

4/10 Poor

veronica

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Won’t be telling our friends about this place
Lots to say here, room 145 had a terrible smell of methane gas from sewer, and switched to room 153 after a whole night of suffering the awe full smell, room 149 had an aunt problem, waterpark had a no ticket no entry policy which I had a problem with as I’m old already but wanted to check the kids in the waterpark but they wanted to charge me which I ended paying with regret
Stayed 2 nights in Apr 2019

6/10 Okay

Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is super small. They didnt clean up the room during our stay. Bed moves uncomfortably even when youre sitting only.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

dissappointed,receptionist dont mention earlier that i can check in if i will pay 300 hundred pesos i just heard from the other guest or else i wait untill 2pm my kids are tired already.drop off its not including for their service need to pay per head even the kids i need to pay.the room are dusty exost fan in the toilet is horrible.
Stayed 3 nights in Dec 2018

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in cool awesome Roxas
It was a pleasant experience, the people are very helpful and we are always greeted with smile. The hotel itself is in good condition, well maintained. Will definitely be back here on our next trip.
Stayed 1 night in Nov 2018

2/10 Terrible

John, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very unhappy
The water flow was weak no hot water, no fridge, no where to hang clorhes. No table and the bed was like sleeping on concrete.
Stayed 3 nights in Aug 2018

2/10 Terrible

Joe, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room not exactly reflects from website photos (atleast the one assigned to me). Very small room and dumpy. No dressers, tables chairs and bathroom was definitely below standard and not as described from website photos. Room is L-shape and probably measured 16x20 ft. Not enough towels and other bathroom amenities. I asked staff for another room but claimed none is available at the time, so decided to check out (despite the room have been paid off for 3 nights) and transfer out to another more comfortable hotel. Atleast provided bus shuttle when I moved. This customer will not recommend this hotel to others and if you are looking at photos of this hotel and described amenities, believe me, it is not exactly as depicted as advertised. I strongly discourage future customers to opt other hotel from the area (such as Urban Manor which is halfway better than this hotel, or the Veronica hotel that is by far the best hotel I stayed in). I will neve this never, never choose this hotel if ever I find my way back in Roxas City. Thank you for taking my comments constructively.
Stayed 4 nights in Jun 2018

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a and comfortable stay, though room size a bit small but the facility seems new. Food at their restauran was great as well as their staff! It’s just a bit odd that you have to pay in order for you to use their pool.
Stayed 2 nights in Jun 2018

8/10 Good

Jay, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in! Great location near bus terminal!
We arrived late night from the Bus Terminal and just walked. Great location near Robinsons Mall as well. Staff was very accommodating. Food was decent and priced well- very affordable. We had to get up early for an early flight and they prepared a tricycle for us. Value for Money!
Stayed 1 night in Mar 2018

8/10 Good

Ridy, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to department store
we experince very affordable hotel, the staff are good, waiters are very accommodating. but the laundry is not quite good, you need some improvement.
Stayed 3 nights in Jan 2018

10/10 Excellent

Marlowe Eriberto Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Amazing online rate
The location is quiet and comfortable, though far from the nearest tourist destination. The hotel is generally clean, from the exterior to the pool, halls, and rooms. The elevator had a moldy smell though. The restaurant has adequate options for every kind of traveler, but they did have a special pastry that they can boast of as one of a kind and truly theirs. The room rate was much less than what it is actually worth.
Stayed 1 night in Nov 2017

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
book here
Best hotel I've found in the area. Staff is excellent. Food is not bad either. One bedroom suite is well worth the cost. New pool of high quality
Stayed 1 night in Nov 2017

6/10 Okay

Ana Lee

Skuffet
Skuffende opphold
Stayed 4 nights in Apr 2018

8/10 Good

Hans , Offenbach

Liked: Cleanliness, staff & service, room comfort
Angenehm und sehr freundlich.
Check in problemlos. Sehr freundliches Personal, das alle Fragen nett beantwortet. Allerdings spreche ich die Landessprache, das erleichtert. Pool klein, aber für einige Runden okay. Komfortabel unser Zimmer. In dieser Stadt werde ich dieses Hotel wohl wieder mal buchen.
Stayed 2 nights in Sep 2017