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Mercure Rouen Centre Cathedrale

4.0 star property

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Sports facility
Privilege, Double Room, 1 Double Bed, Balcony | View from room
Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Sports facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Rouen Cathedral
    ‪2 min walk‬
  • Gros Horloge
    ‪5 min walk‬
  • Tour Jeanne d'Arc
    ‪9 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪26 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

7.8 out of 10
Good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony, View

8.8 out of 10
Excellent
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Mercure Rouen Centre Cathedrale

4-star hotel in Rouen City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Rouen hotel also offers a library, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Rouen Centre Cathedrale is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mercure Rouen Centre Cathedrale has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 958 reviews
Rating 8 - Good. 357 out of 958 reviews
Rating 6 - Okay. 77 out of 958 reviews
Rating 4 - Poor. 25 out of 958 reviews
Rating 2 - Terrible. 16 out of 958 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Traveled with partner
We like the location of the hotel
Stayed 1 night in Dec 2024

4/10 Poor

Maxime

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with partner
Great location in the old part of Rouen
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bien mais pas les oreillers
Les oreillers sont en matière synthétiques donc très désagréables. Difficile de bien dormir dans ces conditions
Stayed 1 night in Dec 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Stayed 1 night in Nov 2024

10/10 Excellent

Mary Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely- set in a pedestrian zone right next to the cathedral. Lots of shops and eateries all around. It was very clean and quiet. The staff was professional, helpful and pleasant. A great stoop!
Stayed 1 night in Nov 2024

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon R

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great area. Easy walk to all attractions and train station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is perfect, confortable and clean. We received an outstanding care from all the staff. Overall an excelente experience, 100% recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ehud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception was excellent. Stay and location were first rate.
Stayed 1 night in Oct 2024

10/10 Excellent

Whitney

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Heribert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient for visiting the old centre and cathedral. Plenty wateringholes nearby offering a variety of good food. A bit of a puzzle to get to the hotel by car, but I blame my navigation system (or the person who entered the coordinates...)😉
Stayed 1 night in Sep 2024

10/10 Excellent

Herma, St. Albert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the historical part of Rouen. Very walkable. Room was very clean and spacious. Breakfast was excellent. Parking is somewhat difficult. We had a van which did not fit in their underground parking. Be prepared to drive around to find a parking spot.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

8/10 Good

Brigitte

Traveled with family
Liked: Amenities
Parking access is difficult. Otherwise the stay was pretty good. They did not clean our room, however.
Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Stayed 1 night in Sep 2024