See all properties

Hyatt Place Rouen

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Rouen

Terrace/patio
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Classic Room, 2 Twin Beds (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

Map
77 Route De Neufchatel, Rouen, 76000
  • Tour Jeanne d'Arc
    ‪12 min walk‬
  • Musée des Beaux-Arts
    ‪14 min walk‬
  • Hotel de Ville
    ‪16 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Cathedral View)

Standard Room, 1 King Bed (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Cathedral View)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds (Cathedral View)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Meeting facility

Radisson Blu Hotel, Rouen Centre

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (521)
The price is $124
per night
$141 total
includes taxes & fees
Feb 26 - Feb 27
Radisson Blu Hotel, Rouen Centre

About this property

Hyatt Place Rouen

4-star hotel in Gare-Jouvenet
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Le Spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hyatt Place Rouen features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Beaux Arts hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place Rouen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant-Bar Zoom - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Hyatt Place Rouen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 68 reviews
Rating 8 - Good. 20 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, good food, excellent amenities, super helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Traveled with group
Liked: Cleanliness, staff & service, amenities
property brand new. very modern staff is terrific.
Stayed 1 night in Oct 2024

10/10 Excellent

Davinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great rooms and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rashmi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill. Nice place to wind down with after dinner drinks and relax in the common area.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality and comfortable hotel
Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Maribelle

Liked: Cleanliness, staff & service
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries. Staff is very nice and hotel is very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Stayed 2 nights in Sep 2024

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très plaisant hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

David Julie

Liked: Property conditions & facilities, room comfort
Des efforts encore à faire
Hôtel neuf mais beaucoup de poussière dans les chambres.. nous avons dû demander de refaire le ménage! Sur la partie restauration des efforts encore à faire car ne remettent pas tout systématiquement et le soir au restaurant peu de choix et des choses manquantes. Cependant, très à l’écoute et sont conscients des choses à améliorer.
Stayed 2 nights in Oct 2024

4/10 Poor

Magalie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sejour entre amis
Decevant tant au niveau reception Spa indisponible et personne nayant jamais rappelé pour avoir l'honnêteté de le dire Et alors le petit deja pas au standing d'un hyatt.... Service depassée par le nombre de clients a 9h 1 seule machine a café et en panne a deux reprises.. Buffet mal desservi pour le prix beaucoup trop daliments manquant sans parler des restant de pancake trop dur et inmangeable.. Aucune offre commerciale a laccueil franchement deplorable
Stayed 1 night in Oct 2024

2/10 Terrible

Emmanuel

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Quentin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable avec beaucoup de charme. Je n'ai malheureusement pas eu le temps d'essayer le spa... Petit effort à faire sur le petit déjeuner.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Découverte
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Quel magnifique endroit,notre nouveau lieu de repos
Stayed 1 night in Oct 2024

8/10 Good

Adrienne

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Pascal

Stayed 1 night in Oct 2024

8/10 Good

Nicolas

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end à Rouen
Tres bel hôtel récent dans un bâtiment de la fin du 19eme siècle. Les chambres sont spacieuses et très bien insonorisées. Le Pdj est correct mais le prix est un peu élevé. Le prix du parking à 20€ alors que l'on est excentré du centre ville et la salle de bain trop petite.
Stayed 1 night in Oct 2024

8/10 Good

Krystele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle promesse
Chouette hôtel au démarrage, toute l’équipe n’étant pas encore recrutée , le service n’est pas encore au niveau attendu .
Stayed 1 night in Oct 2024