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citizenM Rotterdam

4.0 star property

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Photo gallery for citizenM Rotterdam

Bar (on property)
Meeting facility
King Room | View from room
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
$82
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Gelderse plein 50, Rotterdam, South Holland, 3011 WZ
  • Markthal Rotterdam
    ‪4 min walk‬
  • Erasmus Bridge
    ‪15 min walk‬
  • Euromast
    ‪4 min drive‬
  • Rotterdam (RTM-Rotterdam The Hague)
    ‪9 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(68 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

The James Hotel Rotterdam

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.6 out of 5, Wonderful, 1,020 reviews
The James Hotel Rotterdam

About this property

citizenM Rotterdam

4-star hotel in Centrum
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Rotterdam offers 151 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Rotterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.92.82.212.B.06
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

citizenM Rotterdam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 37 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 5 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rotterdam city center and nice view of the town
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très belle chambre avec une vue imprenable. Le service est courtois. Le nettoyage quotidien laisse à désirer. Super hôtel avec décoration originale et technologie avancée!
Stayed 3 nights in May 2025

10/10 Excellent

Kirkland

Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this CitizenM. It’s perfect for business travel with the co-working space. The ‘living room’ concept for the lobby/reception is so smart, and gives lots of comfort, and I settle into this hotel much more than others I stay in. The staff are proactive, available and helpful. Highly recommended. I’ve returned there annually for a conference for three years in a row, as have multiple colleagues.
Stayed 3 nights in May 2025

10/10 Excellent

Vesa

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

10/10 Excellent

Raymond, Paupack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you arrive at the reception area, it is welcoming and bright. Nice seating areas for eating and relaxing
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish our stay was longer! Amazing, absolutely incredible staff. Clean and stunning hotel in the perfect location.
Stayed 1 night in May 2025

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr. Dominique

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Liked: Property conditions & facilities
Great central location
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Borys

Stayed 1 night in Apr 2025

10/10 Excellent

richard

Stayed 1 night in Jan 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fast and convenient check in and check out, very helpful and friendly staff! Will definitely visit again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location, really friendly staff and clean rooms
Stayed 1 night in Feb 2025

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was very nice; it was easy to navigate, fairly quiet, and there were plenty of food/drink options. Only thing I didn’t love about the space was it seemed like was cleaned in a hurry. There was dust in several areas, stains on counters and in the sink, etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dan, Selby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Located in a quiet and charming area. Plenty of bars and restaurants nearby. Various public transport options also nearby. Room was clean, stylish and sufficient with excellent views (that we were free to choose during check-in). Would definitely like to stay here again.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Well appointed room, comfortable large bed. Excellent shower. Staff were very helpful and welcoming. Close to many public transport options. One minor issue, there is no kettle or tea/coffee making facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sidonie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025