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Holiday Inn Roswell by IHG

3.0 star property

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Photo gallery for Holiday Inn Roswell by IHG

Interior entrance
Bar (on property)
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Housekeeping

Explore the area

Map
3620 North Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪4 min drive‬
  • Alien Zone
    ‪7 min drive‬
  • International UFO Museum
    ‪7 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1158)
The price is $112
per night
$129 total
includes taxes & fees
May 15 - May 16
Comfort Suites

About this property

Holiday Inn Roswell by IHG

3-star Roswell hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Holiday Inn Roswell by IHG offers 93 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Roswell by IHG provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 2044 square feet (190 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Holiday Inn Roswell by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Roswell by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,044 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
Holiday Inn Roswell Hotel

Holiday Inn Roswell by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful l. Would stay there again
Stayed 1 night in Jan 2025

6/10 Okay

Lupe

Traveled with family
Liked: Staff & service, room comfort
It was an ok stay, quiet and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephanie, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a one night stay on our trip home to OK from AZ. Our key cards did not work at first, so my husband had to tell the front desk person who re-programmed the cards.
Stayed 1 night in Jan 2025

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet
Stayed 1 night in Jan 2025

8/10 Good

Emily, Seneca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for passing through. Hotel was clean. Very modern in lobby, bar area. Rooms were basic. Not worth the price. Every time we woule get own and off elevator, walking around property smelled like sewage.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
One of the cooks does not wear shoes in the kitchen.
Stayed 8 nights in Dec 2024

4/10 Poor

Adolfo V

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad shape the carpets very dirty and smelly The slowest elevator ever with the worst smell
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities, room comfort
The hotel was nice. The young man who was working the front desk and managing the bar was wonderful. Will stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok for the $$

Lobby nice, rooms dated. Bad stain on floor/carpet. Large gaps in doors/floor. AC was not the greatest. Luckly we could crack a window.
Stayed 1 night in Jan 2025

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, clean fitness center and pool.
Stayed 1 night in Jan 2025

6/10 Okay

Lenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tub was very slippery. 😫 That's a hazard. I almost checked out because of it.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The room described as a king and double pull out. As parents with 2 kids, they had to share a twin pull out that was super thin and uncomfortable. The room in general was dingy and needed to be remodeled. The staff was great, not their fault about the room. But I was very disappointed in the layout for my kids bed and appearance. The room felt grimy overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Dec 2024

8/10 Good

Lexia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. City was smelly.
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, Holiday Inn
Stayed 1 night in Dec 2024

10/10 Excellent

Santos, Aurora

Stayed 1 night in Oct 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

toilet didn’t work

toilet quit working
Stayed 1 night in Dec 2024

6/10 Okay

Jana K

Traveled with family

Bad Experience

Very pricey. Room was double the price any other hotel would charge for a king with sofa bed but was clean and comfortable. The evening front desk staff were friendly and helpful. Day shift not so much. Difficult to utilize the parking on the back and sides of the building because the key card would not open the exterior doors. The biggest disappointment was the breakfast. They charged $10 for a "buffet" but it was the exact hot breakfast bar you would get at any other hotel included in the room price. 30 minutes after breakfast started , most foods were already gone. Juice had been spilled all over the floor, cereal spilled everywhere and empty cereal containers laying around. There were no cups for juice, no eggs, no biscuits, no waffle batter to make a waffle, and no staff members around . We stood around for 30 minutes thinking replacement food would be right out. Didn't see anyone for 45 minutes. Worst breakfast experience ever. Not worth the $10 either.
Stayed 1 night in Dec 2024

10/10 Excellent

Hwei Ping

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay.
Stayed 1 night in Dec 2024