8/10 Good
Lisa
Apr 7, 2025
Liked: Cleanliness, room comfort
Great and modern, check in was difficult
This is a beautiful hotel, well maintained, clean and modern with all the facilities needed. The beds were very comfirtable and towels were all fresh and clean. It was also quiet The swimming pool deck area has brilliant views and is very large with sunbeds all around. It is a bit farther from Ronda centre but you can actually walk the back way which is shorter and also prettier and scenic rather than the main road. I didnt notice any buses going there. The only thing was checking in was problematic as it was all automated. There was no pin code provided, so we had to call the tel number on the checkin automated machine at the front of building and then the lady gave us the pin over the phone to start check in procedure. A key card was issued after filling out details and scanning passport on the machine. However this key card didnt work for the room door and so the lady told me to open the electric mains cupboard to then check all the 100 or so electric switches were switched on. I felt this was all so inappropriate and stressful as a checkin experience. Finally after 30 mins or so we were issued another keycard to a different room. I am not sure how the rooms differed other than that it was on the third floor instead of the ground designer loft. We would have preferred this experience to have been much smoother. Also as the room was nearer the top of thevl building we could hear noise from the swimming pool system all night as it was directly above. Overall a brill stay
Lisa
Stayed 1 night in Mar 2025
