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Hotel American Palace Eur

4.0 star property

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Photo gallery for Hotel American Palace Eur

Lobby
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Lobby
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
Via Laurentina 554, Rome, RM, 143
  • Roma Convention Center La Nuvola
    ‪13 min walk‬
  • Palazzo dei Congressi
    ‪17 min walk‬
  • Palazzo dello Sport
    ‪18 min walk‬
  • Rome (CIA-Ciampino)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

Free toiletries, hair dryer, towels

Standard Single Room

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel American Palace Eur

4-star hotel in Giuliano Dalmata
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Hotel American Palace Eur offers 164 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel American Palace Eur is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Le Vele - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 15.50 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Vele

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination requirement applies to all guests aged 12 and up; guests providing vaccine record must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 15.50 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058091A1N33DOBSM

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

American Hotel EUR
American Palace
American Palace EUR
American Palace EUR Hotel
American Palace Hotel
American Palace Hotel EUR
EUR American Palace
Hotel American EUR
Hotel American Palace
Hotel American Palace EUR
Hotel American Palace Eur Rome
Hotel American Palace Eur Hotel
Hotel American Palace Eur Hotel Rome

Hotel American Palace Eur Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 89 out of 228 reviews
Rating 8 - Good. 99 out of 228 reviews
Rating 6 - Okay. 26 out of 228 reviews
Rating 4 - Poor. 9 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities
Thermostat when I arrived in the room was reading 27 degrees, after 3 days of having the AC set to cold it only got down to 23 degrees. Food was average at breakfast and dinner. The gym equipment was extremely old - 90s style equipment packed away in a small room in the basement with no AC. The room didn’t come with an iron or ironing board so I was forced to send my clothes off to dry cleaning just to iron them. The area around the hotel is more of a business district and if for some reason, like we experienced, it’s either raining or the tram into the city is shut down you are virtually stuck in the district as the taxis can be extremely unreliable that far out of town, there are very few options to go for dinner in the area as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shamsuddin, Ozone Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok.
Stayed 2 nights in Oct 2024

10/10 Excellent

Utpal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel was just about adequate in most areas, however, some areas that really pulled it down include significant dust in the room, and terrible breakfast. There was a thick layer of dust on the coffee machine and the desk. Whatever abomination they were serving in place of scrambled eggs should not exist. It neither looked nor tasted anything like egg and must have been the powdered stuff. The rest of the breakfast spread was average. I was surprised there was no iron to use, even when asking at reception, given the proximity to conference centre and business district.
Stayed 4 nights in Sep 2024

8/10 Good

Shairbaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Manoj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with the experience, excellent staff - willing to support at any time. Good spot for dining. Restaurant and front desk staff have been awesome. Thanks for making our stay comfortable.
Stayed 2 nights in Aug 2024

6/10 Okay

mary

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It was clean but the air did not work.
Stayed 1 night in Aug 2024

4/10 Poor

Giovanni

Traveled with family
Disliked: Staff & service, amenities
When we arrived we did not get the room we paid for and they were not interested in the room description of what we had paid for through Expedia nor were they interested in our copies of the room description. Once in our room I went downstairs to advise them that the AC was not working and said they would look into it but they never did because when we returned late that night there still was no AC. Very inconsiderate. The evening staff did their job and confirmed that the AC was not working. They immediately sent someone who advised the front desk that we had to change room, the heat was unbearable. They changed our room and noticing all the inconsistencies with our booking the night person at the front desk upgraded our room and took care of us. The personnel working the day shift deserve a zero rating and I would never have people like that running my place. Will never go back there although I would give a 5 star to the evening personnel. By the way we arrived there a little earlier to check in and they seemed very irritated. They asked us to come back at 15:00, meanwhile some people were already checking in.
Stayed 2 nights in Jul 2024

8/10 Good

Emad

Stayed 1 night in Jul 2024

10/10 Excellent

mazin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Susan, Salem

Liked: Cleanliness, staff & service, amenities
Acceptable except for the noise of a neighbor's car alarm going off every 10 minutes for hours one night -- and a number of times another night.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly except for that old guy at the bar. However, the staff at the reception and restaurant were excellent and very. overall great services. I'll stay again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Joseph, Haworth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Doris

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was nice front end staff were kind of dismissive. Enjoyed our stay though
Stayed 1 night in May 2024

8/10 Good

Jean-Pierre

Stayed 1 night in May 2024

8/10 Good

Waisan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth booking for Rome stay
Pro: minutes to metro & bus, clean, good staff, great breakfast Con: no hot water kettle or coffee maker in room though the staff did lent us a kettle when asked. Wifi is not secure but connection is good. Not much food choice in the neighborhood.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel
Stayed 1 night in Mar 2024

6/10 Okay

Maria

Liked: Cleanliness
Not 4 star
Basic hotel at a decent price. Breakfast was wonderful. Room was basic, bathroom showing wear in the shower
Stayed 1 night in Jul 2023

2/10 Terrible

Jahdiel

No Ac all night, you can’t even open the windows to get some air at least and they don’t have fans either, an it seems the ac problem happens often. 0/10
Stayed 1 night in May 2023

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was unbearably hot, we were told something would be done to try and help but that didn’t happen. Constantly on 27 degrees.
Stayed 3 nights in Mar 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service
The service was very good and our stay was so relaxing.
Stayed 4 nights in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Roberta

Stayed 2 nights in Sep 2022