Spacious room, clean and staff cleaned our room and gave us new towels when needed. Shower was nice and big. Had hot water consistently and/or when needed. Staff were friendly. Property is close to bus and metro station (.03 mile) although, walk dies include uneven cobblestone road and up hill incline, not too steep, but noticeable. Italy, Rome area specifically, has many inclines and/or steps, definitely a work out.
Unfortunately, the mattress was very thin and not comfortable. Hear control in the room what challenging and we could not control it well. When it was too warm we had to open a window for a bit. The TV controller did not work and we were up to early or back to late to ask for assistance. There was only one person at the desk and apparently did not communicate with the other person. We were told the hotel could give us a shuttle to the airport for 55 euros but the other person said he couldn’t until reminded of what colleague said, he then said it would cost 60 euros. Overall, the property is nice, has an elevator (small, only fit 2 person with carry one luggage.) larger bags or more people will not fit at one time. We had 4 let’s, one to our room, one to an outdoor, one to the property door and I’m not sure about the last key. Pretty big key ring, which is needed to activate the lights in the room. It’s a flat metal piece that slips into a slot next to the door to activate the lights and keep them on unless you manually turned them off.
Good public transp