Fidel and Lillian were wonderful and were very helpful. The location was great, very near to the Termini Station, although hard to find initially. There was a really nice local restaurant nearby, which were visited twice. The room was ok, and I liked having a refrigerator. The wifi wasn't great, however. The air conditioning needed some directions as it seemed either very humid or very cold. The toilet seat was loose and moved quite a bit, and the shower door was often off of the its hinges, causing water to go all over the floor. The light over the sink didn't work either. Overall, I would stay there again, but with just a few adjustments, it would be a great place to stay.