See all properties

Best Western Plus Hotel Universo

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Lobby
Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet friendly
  • Breakfast available

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪6 min walk‬
  • Trevi Fountain
    ‪18 min walk‬
  • Colosseum
    ‪2 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level) | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed (Split level)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 258 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level) | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Split level)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Property amenity

Best Western Premier Hotel Royal Santina

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is $227
per night
$265 total
includes taxes & fees
Mar 23 - Mar 24
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

4-star hotel in Rome City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Best Western Plus Hotel Universo features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Best Western Plus Hotel Universo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 995 out of 1543 reviews
Rating 8 - Good. 392 out of 1543 reviews
Rating 6 - Okay. 113 out of 1543 reviews
Rating 4 - Poor. 28 out of 1543 reviews
Rating 2 - Terrible. 15 out of 1543 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Rail station which was nice. Many of the sights we wanted to see were in easy walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, Thank You
Stayed 3 nights in Nov 2024

6/10 Okay

hao

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom is clean, the staff are super friendly and helpful. The breakfast coffee tastes awesome. The location is OK, a bit busy, but we feel safe and it is walkable to the Termini. What we are not very impressed with is the smell of the carpet when the AC is off. The stairs inside the room are unbelievably noisy, but not sure if it only that room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Yelm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and location perfect. Staff is very helpful and a wealth of knowledge to help you. Only issue cleaning staff does not always restock room or put all towels or coffee
Stayed 5 nights in Nov 2024

10/10 Excellent

Branka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in central Rome
Great location, easy access all around.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good facilities. Good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great restaurant. Staff were very helpful. Great find so close to everything. Definitely consider staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

William, Azusa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff that spoke English. Lots of restaurants within walking distance. Roma Termini Station within walking distance. Would stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location easy to get hop on hop off Was not happy to find out rooftop closed for season Christiano at front desk was amazing
Stayed 2 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , minor issue w cleaning
I was comfortable here. The location was great. I was just annoyed bc it was obvious they didn’t actually clean the bathroom when they did housekeeping. The toilet began to smell after several days. It could’ve used a proper cleaning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Blanca

Stayed 5 nights in Sep 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Rooms were ver nice, and the balcony was useful! Walking distance from Rome Termini with lite bags. I only had one breakfast there, but what I had was a good value for what they charge! I would recommend to fellow travelers!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

6/10 Okay

Yulie, Millbrae

Traveled with family
Liked: Cleanliness, staff & service
Dated and need improvement. The bed is very uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, easy access to train, downtown area, beautiful room.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We felt very safe and the staff from top to bottom were excellent with assisting us with any needs. They were polite and willing to go above and beyond to make sure our stay was amazing. I would highly recommend it and it was close to a metro terminal and many of the attractions.
Stayed 4 nights in Nov 2024

8/10 Good

Augusto, Guaynabo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to many restaurants and train station. Staff very helpful and rooms comfortable and clean.
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station, metro . The hotel is nice and clean . Rooms are perfect size with good bathrooms
Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my fifth stay at this Hotel. Staff always accommodating. Included breakfast is excellent. Only negative,,, sidewalk outside Hotel entrance full of potholes & uneven. Easy to trip & fall. Other Hotels nearby have repaired their sidewalks.
Stayed 2 nights in Nov 2024