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Holiday Inn Express & Suites Wilson-Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Wilson-Downtown by IHG

Exterior
Exterior
Pool
Free daily buffet breakfast
Standard Room, 1 King Bed | Iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
2308 Montgomery Drive, Wilson, NC, 27893
  • Wilson Medical Center
    ‪9 min walk‬
  • Edna Boykin Cultural Center
    ‪4 min drive‬
  • Barton College
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Wilson-Downtown by IHG

Wilson hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Wilson-Downtown by IHG offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Wilson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 647 square feet (60 square meters) include conference space. This Wilson hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Wilson-Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 647 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.5 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Wilson-Downtown
Holiday Inn Express Wilson-Downtown

Holiday Inn Express & Suites Wilson-Downtown by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 601 reviews
Rating 8 - Good. 166 out of 601 reviews
Rating 6 - Okay. 82 out of 601 reviews
Rating 4 - Poor. 49 out of 601 reviews
Rating 2 - Terrible. 62 out of 601 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

mace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shirlyne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and made my stay very nice. Tha location was very close to the business I had to attend and that was great!!!!
Stayed 2 nights in Jan 2025

2/10 Terrible

Kamie

Disliked: Cleanliness
When I entered my room there was a strange man in my bed. I had to go back to the front desk dragging my luggage cart and get a new room assignment. This could have put me in a very dangerous situation. The housekeeper came into my room while I was in the shower even tho I had requested a late checkout and the fan for the heating system went off every 2 minutes and blew cold air. I could not sleep at all. The tile floor and bathtub were dirty. There was hair stick to the tile in the shower. I will never go there again.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jan 2025

6/10 Okay

Shirlyne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't get into my room because after checking in the key did not work. The receptionist came up to let me in and still didn't work. Had to change rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Destani

Stayed 1 night in Jan 2025

2/10 Terrible

Latisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel did not meet my expectations

When we first checked in we had to ask for a new room because the tub in the room assigned to us had mold and the paint on the bottom was chipped horribly. The second room had an extremely loud AC unit that you could not adjust the temperature. It was hard to sleep because of the loud unit. The toilet handle was broken making it hard to flush the toilet without it getting backed up.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good visit but for some reason I couldn’t get a card key the machine was not working
Stayed 1 night in Dec 2024

8/10 Good

MARYAM

Stayed 1 night in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was worse than hospital eggs!
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Disliked: Staff & service

Disappointed

A little disappointed because our keys was disabled before checking out. Went down stairs for breakfast which was the only thing I was happy with and couldn’t get back into my room. Wife in shower had to open the door for me and it was not even 10:00.
Stayed 2 nights in Dec 2024

6/10 Okay

Bonnie

Stayed 1 night in Nov 2024

6/10 Okay

Russell

Traveled with family
Disliked: Cleanliness, staff & service
It was ok. Kept getting locked out of room. Checked in on Friday night. Woke up to people coming into our room. When asked if could help them, they left without saying word. Then key did not work. Got reset on Saturday. Went out Sunday, and came back to non functional key. Hopefully no one entered while out. House keeping made bed day 1 but did not remove trash can. Day 2 left alone. So 3 nights without full room services. But overall it was decent compared to some of other places. But not Holiday Inn level standards.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jackson

Stayed 10 nights in Nov 2024

10/10 Excellent

Napolean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Melina

Stayed 1 night in Nov 2024

6/10 Okay

Roger

Traveled with partner
Liked: Staff & service
The girl at the desk was great, however the entire building smelt like one big weed Factory, would not recommend
Stayed 1 night in Nov 2024

8/10 Good

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room spacious and spotless. Centrally located with lots of choices for food and drink. The continental breakfast was amazing! Will stay here again on our next visit..
Stayed 2 nights in Nov 2024

6/10 Okay

Horace

Stayed 3 nights in Nov 2024