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Mercure Rockhampton

4.0 star property

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Photo gallery for Mercure Rockhampton

Exterior
Business center
Lobby
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Pilbeam Theatre
    ‪2 min walk‬
  • Rockhampton Art Gallery
    ‪2 min walk‬
  • Archer Park Station & Steam Train Museum
    ‪7 min walk‬
  • Rockhampton, QLD (ROK)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

Pillowtop beds, in-room safe, desk, laptop workspace

River View

  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Quest Rockhampton

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, (397)
The price is $156
per night
$171 total
includes taxes & fees
Feb 18 - Feb 19
Quest Rockhampton

About this property

Mercure Rockhampton

4-star Rockhampton hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rockhampton offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers an outdoor pool, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

Mercure Rockhampton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Mercure Rockhampton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the big room and bed
Room was nice and big. Very comfortable. Had to engage the airconditioner as the room was very hot when i got in. A bit tricky understanding the ducted air cond operation.
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service
For the Mercure hotel it is not the best quality compared to others I have stayed.
Stayed 1 night in Sep 2024

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
Stayed 1 night in Aug 2024

10/10 Excellent

JESSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee-Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Alanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

6/10 Okay

George

Business traveler
Comfortable and clean. But not good e for money
Stayed 1 night in May 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Augusta

Traveled with partner
Disliked: Amenities, property conditions & facilities
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay for a short stay
Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left. Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead. No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold. Nice easy walk to plenty of dinner options.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

8/10 Good

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness
Pleasant room, bathroom smelt bad
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel welcome
From the moment I stepped into reception on 19th March 2024, the girls behind the desk greeted me with such warm, friendly smiles, they were always happy to help and I knew I was going to enjoy my stay.
Stayed 3 nights in Mar 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service
If you like a pool don't go there is a pool in the dark indoor pool
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I didn't like the tight bathroom and the difficulty of getting in and out of the shower.
Stayed 2 nights in Feb 2024

4/10 Poor

Nita

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude, and rushed to get you in & out. Not very good customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Nice hotel
Stayed 1 night in Feb 2024