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SureStay Hotel by Best Western Rockdale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Rockdale

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee shop
BBQ/picnic area
Exterior
Pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
381 North U.S. Highway 77, Rockdale, TX, 76567
  • Rockdale International and Great Northern Railroad Depot and Museum
    3 min drive
  • Kay Theatre
    3 min drive
  • Granger Lake
    46 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Rockdale Texas

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (355)
The price is $66
per night
$75 total
includes taxes & fees
Dec 11 - Dec 12
Days Inn by Wyndham Rockdale Texas

About this property

SureStay Hotel by Best Western Rockdale

Rockdale hotel with restaurant
This hotel features a restaurant, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property. A total renovation of this property was completed in November 2021.

SureStay Hotel by Best Western Rockdale has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
SureStay Hotel by Best Western Rockdale has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during April, May, and June:
  • Business center
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 176 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Rockdale
Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

SureStay Hotel by Best Western Rockdale Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 227 reviews" "
Rating 8 - Good. 72 out of 227 reviews" "
Rating 6 - Okay. 38 out of 227 reviews" "
Rating 4 - Poor. 23 out of 227 reviews" "
Rating 2 - Terrible. 22 out of 227 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Longview

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Forrest

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Earlene

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ERIC

Stayed 1 night in Jul 2024

8/10 Good

Zurulian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems, staff was friendly and funny. No problems checking in or out.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was not a fancy hotel, but the room was clean, the complex was quiet, the staff was friendly and the bed/pillows were comfortable. I’d definitely recommend it!
Stayed 2 nights in Jul 2024

4/10 Poor

Katie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unimpressed. Had to ask front desk for a shower curtain and towels. Picked up bottle caps and cigarette butts by the pool. Breakfast was fruit loops and a few rotten apples. Would not recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Traveled with partner
Very nice place.
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Safety latch for door is broken room smells like mold blankets r cheap and not comfortable
Stayed 4 nights in May 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Room service is great qnd nevervany problems
Stayed 1 night in May 2024

2/10 Terrible

Nayelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamie

Stayed 1 night in Mar 2024

10/10 Excellent

Policarpio

Stayed 2 nights in Apr 2024

6/10 Okay

Jozef

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a small pergola with a bench.
Stayed 1 night in Apr 2024

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.
Stayed 1 night in Apr 2024

6/10 Okay

Duane

Traveled with partner
Disliked: Property conditions & facilities
Floor very slippery in bathroom
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The process was easy and the staff was friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything was good.
Stayed 1 night in Mar 2024

10/10 Excellent

RaiLynn J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024