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Woodcliff Hotel and Spa

4.0 star property

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Photo gallery for Woodcliff Hotel and Spa

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 8:00 AM to 10 PM, sun loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Daily full breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Powder Mills Park
    ‪3 min drive‬
  • Eastview Mall
    ‪4 min drive‬
  • Casa Larga Vineyards
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.4 out of 10
Very good
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

10.0 out of 10
Exceptional
(2 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 213.5 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hampton Inn & Suites Rochester/Victor

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1005)
The price is $118
per night
$131 total
includes taxes & fees
Mar 3 - Mar 4
Hampton Inn & Suites Rochester/Victor

About this property

Woodcliff Hotel and Spa

Fairport hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Woodcliff Hotel and Spa features a golf course and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 6039 square feet (561 square meters) include conference space. This business-friendly hotel also offers a health club, a hot tub, and a sauna. Onsite uncovered self parking is complimentary.

Woodcliff Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to April 30 2025 (dates subject to change):
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Douglass

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing. Spa team and bartender were so nice.
Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Greg

Traveled with partner
Disliked: Cleanliness
Arrived at 4pm and had to wait 1/2hr to check in for our romance resort package room only to be told they only had queen beds available for our RESERVATION. Then turned to a despondent manager who found us a king bed! Wife went to use bathroom in our room and had dried urine on toilet seat! I went down to front desk, because nobody answered when I called down, and was told housekeeping would be right up. About two hours later we get message query how’s your experience with Woodcliff? We replied that bathroom needed cleaning not expecting any response. However, someone did arrive with spray bottle and cloth and cleaned our toilet, leaving the toilet cleaning rag on floor at our front door! Took shower and no shower soap! Went to a very good dinner and waitstaff! Breakfast selections not available, had to go ask for coffee & water refills, a to go box. Generally the facility upkeep is very poor, same litter in stairwells over two days(elevators are just sad), cracked and pealing paint, Wi-Fi rarely worked. As a highway motel, I would give a 3 star rating. Woodcliff has potential, hope they get it together!
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Zz
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woodcliff Hotel and Spa
We were checked in by Mateo, a very gracious and professional person. Our room was very nice with a fridge, very comfortable king bed and a gorgeous view.
Stayed 2 nights in Oct 2024

4/10 Poor

Vince

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Business traveler
Liked: Staff & service, room comfort
Ehhh, some good, some not so good
I stayed before & was not impressed this time. The front desk staff are welcoming and friendly. My 1st room had the sofa cushions on the floor, the HVAC unit taken apart w/ a dirty filter on the floor & a spill at the bottom of the fridge remaining from a previous guest. The staff was mortified & immediately moved me to another room. That wasn't bothersome to me, but considering the 4-star rating, wouldn't expect it. The bar staff are friendly. The food was good & they cook the food to order, correctly.The spa is beautiful, but pretentious & overpriced. If you want to enjoy the amenities offered, arrive 15 min early. I booked a massage which was comparably priced & I really enjoyed it. The pedicure I added the following day was abysmal. The girl was friendly, but the pedicure itself was lackluster. I arrived a few min late, (about 8-9 min) & apologized profusely, calling to notify them. It certainly didn't warrant a 30-min pedicure in lieu of the 50-min I paid for. The polish was uneven, some of my existing polish not removed & the experience existed of a literal 30-45 seconds of moisturizer & rinse. I wiped off the excess that wasn't rinsed. Non-existent filing or attention to anything, leaving my toes uneven. Then was charged $10 more b/c "prices went up yesterday". The girls at the desk need add'l training b/c this isn't the environment to speak down to clients. The manager called to make it right and I credit him with his professionalism. I suggest others follow suit.
Stayed 1 night in Aug 2024

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I previously reviewed the property. Wonderful place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Tony, Markham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The facility is out dated.
Stayed 1 night in Oct 2024

10/10 Excellent

victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The band at the restaurant was amazing. Perfect stay.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and helpfulness of the staff.
Stayed 1 night in Oct 2024

4/10 Poor

Lindsay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only feedback is furniture in room is dated
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to the next visit
Reception was excellent. One day when we were gone from about 2pm to 9 pm the room didn’t get made up. Other than that, the location and hotel were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Room was dirty. Soap scum and broken hair dryer and shower doors. Run down. Hallway gross. Only one elevator. Heard others complaining about condition in elevator. Housekeeping shouting room to room at each other at 8am. Used dirty rags to wipe room to room. So disappointed. This hotel has gone in a toilet...oh yah, toilet hadnt been cleaned too. Will never stay again.
Stayed 4 nights in Oct 2024

4/10 Poor

Samantha

Traveled with partner
Disliked: Property conditions & facilities
The room was underwhelming. For the price of a night here we were expecting a little more. The bathroom felt like a hospital bathroom. The water was horrific. It was either cold or biting your skin off and this is coming from someone who loves a hot shower. It was so incredibly hot you could not touch the water.
Stayed 1 night in Oct 2024