Along with a 24-hour front desk, this smoke-free motel has a garden and free self parking. WiFi in public areas is free.
White Valley Motel offers 16 air-conditioned accommodations with complimentary toiletries. LED televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
White Valley Motel features a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
White Valley Motel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Towels provided
Entertainment
LED TV
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: 3.63 percent of room rate
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
White Valley Motel St. Charles
White Valley Motel
White Valley St. Charles
White Valley Motel Motel
White Valley Motel St. Charles
White Valley Motel Motel St. Charles
White Valley Motel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 106 reviews
10 - Excellent
19
Rating 8 - Good. 21 out of 106 reviews
8 - Good
21
Rating 6 - Okay. 21 out of 106 reviews
6 - Okay
21
Rating 4 - Poor. 19 out of 106 reviews
4 - Poor
19
Rating 2 - Terrible. 26 out of 106 reviews
2 - Terrible
26
6.0/10
Cleanliness
7.2/10
Staff & service
5.6/10
Amenities
5.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Yang
Nov 13, 2024
Liked: Staff & service, amenities
The staff is very nice and friendly. The room is old, but it's worthy the price.
The check in person was very nice and very understanding, because I missed placed my drivers license. This is an older motel but more than adequate for a man attending Gladiolus Days in St. Charles. Clean and the Air Conditioner worked Great for the Hottest weekend this year. I will stay again next year.
This hotel is old and in bad shape. The bathroom was extremely small, and badly in need of renovation. The rate quoted was not the rate that we were charged; it was significantly higher. Checked out a day early, and on-site manager told me he only had authority to charge, not to refund, even though he told me that checking out a day earlier would be no problem. Ended up paying a lot more for two nights in a dumpy hotel.
The carpet was dirty. The room smelled musty. We were not given the type of room we reserved and were over charged. All in all it was an awful experience.
Anne
Stayed 1 night in Aug 2024
6/10 Okay
Leslie
Traveled with family
Jul 29, 2024
Liked: Room comfort
Disliked: Cleanliness
White Valley Motel critique.
The beds were good, shower was OK. Just a very small bar of soap and shampoo, I couldn't find them but my wife did. No place to plug in a phone charger except the bathroom.
I had a 2 night stay and only stayed 1 night, spoke to the person who checked us in and informed him that the rugs were dirty and stained, the bedding was ripped on both beds, the mattress cover was stained and very worn there was no hand or body soap, the refrigerator was filthy my husband is a diabetic and his medicine needed to be kept in fridge so I had to sleep in the car and keep it running every so often to keep the electric cooler cold enough I sent a message to the property and I spoke to the man who checked us in and asked him to speak to the owner and ask him can he please refunded us for the second night since the room was so bad and unclean, we did not return to the room for the second night and let them know that.
Hotel was dirty, smelled and had no shampoo or soap for shower. i was on road for 2 days needed a place to stay and thought since it was the only place in st charles on expedia it would be ok. At least I got some sleep!
patricia a
Stayed 1 night in Jun 2024
6/10 Okay
Andrew
Traveled with partner
Jun 17, 2024
Disliked: Amenities
clean room
Andrew
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveler
Traveled with group
Jun 10, 2024
Disliked: Property conditions & facilities
Verified traveler
Stayed 1 night in Jun 2024
6/10 Okay
W.F.
Jun 8, 2024
The check in process was disorganized. Otherwise the rooms and property were appropriate for the room price. This motel is very affordable, and was adequate for a one night stay.
Rooms floor was filthy, floor was not level. Beds were clean, has microwave I did not use and apt size fridge worked great. Bathroom was small. Did not know about the reservation from previous day, but luckily had one room left.
Check in was easy. Desk clerk (owner) courteous . Room was average clean. Room was very cold. Hot water heaters appeared not to function, only heat was from a small electric baseboard heater. Extra blankets had an odd smell. Probably not used since last winter.
Nothing. Dirty showe with hair and mold. No soap for hands or shower. No shampoo. Took forever to heat up and when it did there was no way to control it.