Red Roof Inn Rochester - Henrietta

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Electric vehicle charging station
Free toiletries, towels, soap, shampoo
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪3 min drive‬
  • Fair and Expo Center
    ‪4 min drive‬
  • Monroe Community College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Rochester - Henrietta

Henrietta hotel close to Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Rochester - Henrietta features a vending machine, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Henrietta hotel also offers express check-in, express check-out, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Red Roof Inn Rochester - Henrietta is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 176 out of 1004 reviews" "
Rating 8 - Good. 130 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 197 out of 1004 reviews" "
Rating 2 - Terrible. 332 out of 1004 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

sheyoshi

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

BROCK

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Liked: Staff & service
Shampoo dispenser not filled with correctly TV not working properly Floor seemed dirty Toilet would not flush properly But people in office were very friendly and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Stay
A pleasant stay, no issues. a value for the money.
Stayed 2 nights in Oct 2024

4/10 Poor

Jill

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the room was spacious, the ac/heat did not work properly, the tub caulk was full of black mold, the place smelled like dog, and there was no coffee for the coffee maker.
Stayed 4 nights in Oct 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value instead for the room smelled like cat pee
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Weekend trip
No cups for drinking and no hair dryer. Mattress was was worn down.
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a filthy dump. I checked back out within 10 minutes of being there. The room reeked of stale cigarette smoke, every linen in the room was stained (even the towels), and there were bugs everywhere. When I checked back out there were pitbulls in the lobby. The photos on the website are nothing like the condition of the place. The lady working the front was very apologetic. However, I would not recommend this place to anyone.
Stayed 1 night in Oct 2024

2/10 Terrible

JOHN H

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like smoke in a non smoking hotel. Front desk staff was impolite.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Heater keypad broken. Whole room needs renovation. Bedspread stained. Hair in towels. Omg!!!!!! Tv not working. ! I would like a refund.
Stayed 1 night in Oct 2024

2/10 Terrible

Donald

Disliked: Property conditions & facilities
This place is filthy. Mildew in the bathroom. Bad odors. Toilet barely working trash along the walkways
Stayed 1 night in Oct 2024

6/10 Okay

Edricefils

Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Fukum

Was good 👍
Stayed 1 night in Oct 2024

2/10 Terrible

Matthew Bernard

Convenient to restaurants
Stayed 4 nights in Oct 2024

2/10 Terrible

Amber

Stayed 1 night in Oct 2024

8/10 Good

janice

Traveled with family
Liked: Cleanliness
Ok
Stayed 2 nights in Oct 2024

6/10 Okay

Jamilla

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There where flies in the room
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Sep 2024

2/10 Terrible

aaliyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Stayed 1 night in Sep 2024

2/10 Terrible

Jovan

Stayed 1 night in Jul 2024

6/10 Okay

elizabeth

Stayed 1 night in Sep 2024

6/10 Okay

Donnell

Stayed 2 nights in Sep 2024

2/10 Terrible

Sheaft

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place
Stayed 1 night in Sep 2024