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Red Roof Inn Rochester - Henrietta

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Free toiletries, towels, soap, shampoo
Electric vehicle charging station

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    3 min drive
  • Fair and Expo Center
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Henrietta/Rochester Area

Breakfast included
Free WiFi
Air conditioning
Parking available
3.3 out of 5, (1162)
The price is $64
per night
$73 total
includes taxes & fees
Dec 11 - Dec 12
Super 8 by Wyndham Henrietta/Rochester Area

About this property

Red Roof Inn Rochester - Henrietta

Henrietta hotel close to Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Rochester - Henrietta features a vending machine, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Henrietta hotel also offers express check-in, express check-out, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Red Roof Inn Rochester - Henrietta is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 200 out of 1143 reviews" "
Rating 8 - Good. 168 out of 1143 reviews" "
Rating 6 - Okay. 198 out of 1143 reviews" "
Rating 4 - Poor. 224 out of 1143 reviews" "
Rating 2 - Terrible. 353 out of 1143 reviews" "

5.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Colleen, Reedsburg

Traveled with partner
Liked: Cleanliness
The area seemed a little sketchy. Basic hotel room for a quick one night stay was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Mazhar

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Small room, dirty beds, no fridge
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom floor was sticky Bathroom floor had many cracks Bathroom floor did not look clean TV only have 4 or 5 stations Room was not cleaned nightly Had to go to front desk to get clean towels and they only had them on 1 of the days
Stayed 4 nights in Aug 2024

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They resurfaced the motel, but the new white bedding was stained and the hotel was dirty. Bathrooms behind the door, the door were filthy. Parking lot was covered in trash. Some unsavory characters around. Staff were kind and helpful. Don’t believe the professional photos.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were great to deal with. However the rest of the property not so much. There was trash in the parking lot and all around the grounds. The room was not clean at all, in fact there was so much dust on the lights above the bed we dusted them off ourselves. There were also cigarette holes in the comforter which was strange for a non-smoking room. The bedding also had stains on the bottom edges. Just not good!
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Vincent

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was responsive.
Stayed 8 nights in Aug 2024

4/10 Poor

Judith

Stayed 3 nights in Aug 2024

2/10 Terrible

Zhe

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
It’s just too dirty…
Stayed 1 night in Aug 2024

2/10 Terrible

Connie

Disliked: Staff & service
Worst ever!
Stayed 3 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was comfy and sheets/ towels new and clean, but the room is worn out and I refused to use tub/shower because it was yucky.
Stayed 1 night in Aug 2024

2/10 Terrible

Prava

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is bad condition
Stayed 2 nights in Aug 2024

2/10 Terrible

Dustin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was absolutely filthy. Dirty bedding and carpets. There was no shower curtain so when the shower was used water goes all over the bathroom. Half the lights in the room didn't work. There was no ironing board to go with the broken iron that leaked all over the floor when you use it. Horrible experience. Will never go back.
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience ever.
After an exhausting day I was looking forward to a hot shower and sleep. Evidently, I received neither because they gave my room away and were sold out. Front desk basically told me too bad and they did that a lot that day. It look like such a dump that I wasn’t that upset. All others were sold out so I drove six hours home.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Traveled with family
Disliked: Amenities, property conditions & facilities
This place ia barely fit for homeless people. Room was completely filthy with white splotches everywhere, dried blood on the walls, dead bugs everywhere, smelled like feces abd throwup, the shower caulking was coming off and had mold growing out of the cracks, 2 shampoo bottles in yhe shower and one smelled like bleach the other like elmers glue - both clearly not shampoo. A/c u it was broken. No tv remote. Managements response : the shampoo is different qualities and we will see what we can do about the rest.
Stayed 1 night in Aug 2024

4/10 Poor

Harin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were dirty and not hygienic. I complaint night manager about it and she didn't change room even though it was available
Stayed 1 night in Aug 2024

6/10 Okay

Henry

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the nastiest hotel ever
From the street it looked nice but when I got onto the property there was trash everywhere, and even though it says the hotel is a smoke free property my room reeked of cigarette smoke and wet dog for some reason. The smell was so pungent could hardly sleep, and also the sheets had grease and who knows what kind of stains on them. Also for some reason under the sink when we got to our room the floor under the sink was a puddle that we had to dry up with a towel. There was also a bunch of gnats flying around in the room when we were there. I don't usually leave reviews on hotels but this was genuinely one of the worst hotels I've ever been to, and on top of that they charge you a $50 deposit when you check in that you don't know about when you book on the hotels.com website. If I had known how bad it would be I would have gone with the other hotels in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sherita

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024