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RIT Inn & Conference Center

3.5 star property

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Photo gallery for RIT Inn & Conference Center

Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Meeting facility
Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Fair and Expo Center
    ‪5 min drive‬
  • Monroe Community College
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (740)
The price is $118
per night
$135 total
includes taxes & fees
Mar 2 - Mar 3
Homewood Suites Rochester Henrietta

About this property

RIT Inn & Conference Center

3.5-star West Henrietta hotel with bar/lounge
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Henrietta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a seasonal outdoor pool and an indoor pool, RIT Inn & Conference Center provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite uncovered self parking is complimentary.

RIT Inn & Conference Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Petals Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 mi
  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service
Housekeeping never came into our room. We did not need new sheets. But, bed was not made. Bathroom was not cleaned. No fresh towels. A hotel of any quality does those 3 things: make bed, clean the bathroom, give fresh towels. RIT in did none.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janette

Stayed 1 night in Nov 2024

8/10 Good

JEAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room was mostly clean. When housekeeping came and went, the room was again, mostly clean. Some stuff still on the floors. Great location and valet parking is available although you may have to wait about 15mins for the valet. It is a very busy area, especially on weekends. But many shops available within walking distance
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family member needed to be admitted to Strong Memorial, 3 kids 2 adults and family dog stayed the night. Staff was friendly and very accommodating. Bonus was being able to take the kids swimming! We would stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Love the shuttle service
My stay was good I wish the shuttle was later but it was great service to have I would stay again just because of the shuttle service.
Stayed 1 night in Nov 2024

8/10 Good

Chastain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to make a last minute trip before surgery since we’re two hours away, this hotel was the cheapest so I was expecting. However I was very impressed! Very clean rooms, hotel, pool. The pool had a lifeguard and a hot tub which were definitely a bonus. Had an issue with my room when I checked in which was quickly taken care of! Will stay again
Stayed 1 night in Oct 2024

4/10 Poor

lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, the air smells, irritates my throat, made me cough a lot
Stayed 1 night in Oct 2024

6/10 Okay

JOSHUA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly. The place was clean. It's all a bit dated, there are newer options. The tile floors in the main hallway struck me as an odd choice. It's in good shape, just not cute. I thought it would be closer to RIT - there are also closer options to campus.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, ready when I arrived, and the staff was gracious and attentive. I would gladly stay again. Handicapped parking wasn't even necessary, since all spaces were close. Highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Michael, Fredericksburg

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was average
Stayed 2 nights in Oct 2024

6/10 Okay

Nancy

Business traveler
Liked: Cleanliness, staff & service
Parking was good. The hotel is a bit obsolete. The lights in the hotel rooms are not very bright. The blankets are pretty cheap and not in good quality and they’re not warm enough. The doors are hard to open. I was not impressed with the food at Petals. It could have been better. I think the price is too high for that not so impressive things. It is embarrassing because I am an RIT alumnus.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water leak
We picked RIT Inn for its location to our event. We were charged over $200 which the going rate for what you would think is an above average hotel. We were wrong, way wrong. The staff were not friendly at all, it was as if they were being punished and had to be there. The room was outdated and smelled. We were woke up by a water leak above the bed. The staff only came in to look but did not do anything to fix it. We moved the beds to keep them from getting wet and we found that they haven't been moved in a very long time. The dirt, old clothing, old room keys, and dust bunnies you can ride into town on. Due to the water leak we had to leave early, but the staff refused to offer a discount, new room or even a coffee for thr inconvenience. Not a place we will return to.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth K

Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness
RIT Inn is an average hotel. We stayed during Homecoming Weekend so this hotel, along with all the other hotels were fully booked. It was fine. We wanted to stay here as our son wanted to see the hotel which also hosts student dorms in another wing.

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kaitlyn, Eldridge

Stayed 1 night in Jul 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was really beat up Had a cracked sink and dents and scratches all over. Definitely could use a makeover Otherwise everseemed fine
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Stayed 2 nights in Sep 2024

8/10 Good

Anita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very professional and friendly
Stayed 2 nights in Oct 2024

4/10 Poor

TAMI, LANDENBERG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was sufficient. Clean and straight forward. The guestrooms were tired and small. The beds were tiny for 2 adults. The bathroom didn’t offer conditioner.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
It was clean and comfortable, but worn. Nice staff.
Stayed 1 night in Oct 2024

6/10 Okay

Vicky

Stayed 1 night in Oct 2024