Inn on Broadway

3.5 star property

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December 2024
January 2025

Photo gallery for Inn on Broadway

Ballroom
Front of property
Traditional Room | Room amenity
Deluxe Room | Room amenity
Luxury Room, 1 King Bed, Fireplace | Premium bedding, down comforters, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    3 min walk
  • Manhattan Square Park and Ice Rink
    4 min walk
  • Strong
    6 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Room options

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Traditional Room

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Similar properties

About this property

Inn on Broadway

3.5-star hotel in Downtown Rochester
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 3746 square feet (348 square meters) include conference space. This Georgian hotel also offers a library, multilingual staff, and coffee/tea in a common area. Onsite self parking and valet parking are complimentary.

Inn on Broadway is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Tournedos Steakhouse - This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 581 reviews" "
Rating 8 - Good. 154 out of 581 reviews" "
Rating 6 - Okay. 44 out of 581 reviews" "
Rating 4 - Poor. 11 out of 581 reviews" "
Rating 2 - Terrible. 11 out of 581 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Liangchen

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastman School of Music
Lovely boutique hotel close to the Eastman School of Music. Perfect for getting my son settled in his dorm room.
Stayed 2 nights in Aug 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness
Not well thought out; no desk in room and side chair losing its seat. Breakfast was a joke. Bed had metal tassels that could cause injury if not carefully avoided.
Stayed 2 nights in Aug 2024

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming old hotel/ no frills
Very nice old hotel. Charming and quaint. Very no frills. People at front desk were excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant historic building filled with Ramon Santiago art!
Stayed 1 night in Aug 2024

10/10 Excellent

kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, classic and intimate hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the nostalgia of stepping back in time to the 1920s. It says breakfast is included in stay, but it is a couple of pastries, some fruit and coffee in the lobby that was gone when we checked in the morning.
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in two different rooms during my time there. The corner room for my wedding night was beautiful, well decorated and very clean. I will definitely go there again.
Stayed 1 night in Aug 2024

8/10 Good

marin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, ok room, miserable "breakfast"
Hotel is nice. Historic. One room was decorated in a historic style, one was quite plain. The room was fine, only a double bed not a queen. Only set for one person (one coffee pod, one robe) so you would have to call for more supplies. The towels were extremely tough, like they were dried on a line? The bed was comfy. Mostly the disappointing thing was that the "breakfast included" was no name plain instant oatmeal with tepid water, one old orange and a couple of muffins. We didn't dare try the coffee. That was the spread in the lobby for all of the guests. Why advertise "breakfast included" at all? "Limited complimentary snacks" would not have triggered this mediocre review.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn on Broadway is a great boutique hotel in downtown Rochester. The room was clean and spacious. Guest services were helpful and informative. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn on Broadway is located in downtown Rochester and is a historic landmark. It was a comfortable place to stay with modern amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, old building with a lot of neat quirks. Had a small suite that was very comfortable. The staff was very friendly and accommodating. Would definitely stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Tom

Traveled with family
Disliked: Property conditions & facilities
Less than desirable.
Bathroom sink backed up after turning on faucet for 5 seconds. Was unable to control the HVAC in the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Sunday in Rochester
Pleasant historic appearing hotel in the heart of Rochester. Very comfortable. Restaurant excellent. We were there on a Sunday so it was quiet. We would return.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeromy

Stayed 1 night in Jul 2024

4/10 Poor

Ellin, Zion

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant was five star Michelin quality. The hotel had some old charm but was in need of updating badly. The king size bed was too high. The windows were not able to be opened with a sign to that effect. Soundproofing was not good from next room. There was no venting fan for bathroom. There was a glass shelf above the sink which was perilous for items and especially the two beautiful crystal glasses placed there. There were no cream/sugars,stirers for coffee and only two coffees for two people. Very disappointing. Breakfast was a standup bar with muffins, protein bars, and coffee/tea. No service in dining room! To top off our stay, the toilet didn't flush properly in the morning and no maintenance man was available immediately or even after more than one-half hour. Luckily there was bathroom just down the hall for disabled and available. I would never recommend this hotel.
Stayed 1 night in Jul 2024