Hotel Canandaigua, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for Hotel Canandaigua, Tapestry Collection by Hilton

Beach nearby, kayaking
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 AM, pool umbrellas, sun loungers
Exterior
Presidential Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Pet friendly
  • Breakfast available
  • Pool
$213
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
205 Lakeshore Drive, Canandaigua, NY, 14424
  • Kershaw Park
    ‪2 min walk‬
  • Roseland Waterpark
    ‪13 min walk‬
  • CMAC Performing Arts Center
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪49 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 348 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View (Hearing)

  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Lake View

  • 882 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Lake View

  • 350 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Lake View

  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Partial Lake View

  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 514 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Lake View (Hearing)

  • 350 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Canandaigua, Tapestry Collection by Hilton

3.5-star Canandaigua hotel steps from Canandaigua Lake
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a snack bar/deli, and self parking. Change of towels is available on request.
Hotel Canandaigua, Tapestry Collection by Hilton offers 109 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Canandaigua, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

7 meeting rooms are available. This Canandaigua hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hotel Canandaigua, Tapestry Collection by Hilton has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cove Restaurant and Bar - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Corsair's Cove - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Corsair's Cove
  • Cove Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Wine tours

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 15 for children
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January 01 to December 31
Pool access available from 7:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Canandaigua, Tapestry Collection by Hilton Hotel
Hotel Canandaigua, Tapestry Collection by Hilton Canandaigua

Hotel Canandaigua, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 244 reviews
Rating 8 - Good. 48 out of 244 reviews
Rating 6 - Okay. 17 out of 244 reviews
Rating 4 - Poor. 11 out of 244 reviews
Rating 2 - Terrible. 7 out of 244 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Right on the lake which was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in May 2025

8/10 Good

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so attentive. We booked the hotel for our children’s honeymoon night. Everyone was so attentive from start to finish.
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel was beautiful. Staff was very friendly and helpful. The room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

JOE, Birmingham

Stayed 1 night in May 2025

8/10 Good

Cassandra Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we encountered were friendly and accommodating! We had an app and drinks at the bar, food was great and prices were fair. We were there Thursday-Monday and our room was only cleaned once, could have used at least one more maid service. Would be beautiful during the summer!
Stayed 4 nights in Apr 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful, cozy feel. The security for each floor is nice, your key only unlocks your floor on the elevator.
Stayed 1 night in May 2025

8/10 Good

Terilyn

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Khalid

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service
We book three room and one room was not ready when we got to the hotel and we had to wait about 1/2 because of it.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with bad customer service

We loved this hotel when we arrived and thought we had found a place we'd come back to many times. But, an unfortunate dinner at the hotel + passing of the buck by hotel management left us so frustrated that we won't be back. Our dinner at the hotel restaurant took well over an hour to arrive (just a salmon dish and a fish sandwich), and all the bartender could do was tell us it was busy. My partner was pissed (we'd been on the road for days and just wanted a nice meal) and the bartender got defensive and said there was nothing she could do. We tried to get help from the front desk staff with the situation (we couldn't find the restaurant manager), and the staff both couldn't help us and didn't even have contact information for his manager. After ending up crying at the bar after a blood sugar drop, eating our food as fast as we could once it finally arrived, then recovering in our room, we finally tracked down the restaurant manager an hour later, who did give us half the bill back and actually did apologize. We tried to get the rest of the bill covered by the hotel the next morning since it totally changed our view of the hotel, and they said it was the restaurant's problem, and that they couldn't give us $$ back because we booked through Hotels.com. Just felt like passing the buck again. And of course she said the hotel restaurant manager would call us, and they didn't. For such a high end place you would think the service would be excellent, but it is not.
Stayed 1 night in May 2025

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the lake which is nice. There is a path along the lake. Downtown is 2 minutes away. Several restaurants to choose from. The bed mattress was a bit lumpy and please please please upgrade the toilet paper!
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Easy to get to and just an 3 min uber ride to the village! Already booked another stay
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

6/10 Okay

Bernd

Traveled with partner
Staying 4 days and room not serviced. Had to ask for coffee every day ,was making us feel like beggars
Stayed 4 nights in Apr 2025

10/10 Excellent

Wilson

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence keeps up coming back

Very clean, spacious, and completely comfortable. Great bed linens. Satisfaction list is topped by the friendly, competent and attentive staff.
Stayed 2 nights in Mar 2025