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Holiday Inn Express Rochester - Greece, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Rochester - Greece, an IHG Hotel

Front of property
Suite, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Suite, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1635 W Ridge Road, Rochester, NY, 14615
  • Mall at Greece Ridge
    20 min walk
  • Kodak Center for Performing Arts
    3 min drive
  • Seneca Park Zoo
    7 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower) | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Rochester - Greece, an IHG Hotel

Rochester hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Rochester - Greece, an IHG Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and limo/town car service. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Rochester - Greece, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Greece
Holiday Inn Express Greece Hotel
Holiday Inn Express Greece Hotel Rochester
Holiday Inn Express Rochester
Holiday Inn Express Rochester Greece
Rochester Holiday Inn Express
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Express Rochester Greece Hotel

Holiday Inn Express Rochester - Greece, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1035 reviews" "
Rating 8 - Good. 351 out of 1035 reviews" "
Rating 6 - Okay. 148 out of 1035 reviews" "
Rating 4 - Poor. 59 out of 1035 reviews" "
Rating 2 - Terrible. 51 out of 1035 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2024

6/10 Okay

Mike, DELANO

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Room was not as described or as seen in pictures. One of the pictures showed a chair in the corner with a little table by it. There was no chair or little table in the room. When going to the desk to ask about it we were told that rooms change all the time. We were not even offered a chair then the following morning when the storage room door was open there was several chair in there that they could have given us. The king bed had 2 separate boxsprings and it slopped to the middle. It was dirty my husband had a pair of clean white socks on and he was walking around the room and the bottom of his socks turns black from dirt, I used a towel to clean up water on the floor and you could see the dirt on the towel from the floor. There was an alley way not even a foot from the windows on the first floor. We had booked a 2 night stay but left after 1 night. We could be people fighting(yelling, screaming, slamming things) plus smell people smoking not only cigarettes but drugs(smelt like skunk inside the hotel but not outside) this is inside the hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Britney

Traveled with family
Disliked: Staff & service, property conditions & facilities
Basic, but not welcoming.
We showed up at 3 to check-in (the time noted to do so) and were told that rooms werent ready because they were "fully booked the night before". Check out time is 11 and there was still a pretty full parking lot... so i dont imagine all rooms had to be cleaned... but we were told to come back in "like an hour...actually closer to two". This after being in a car most of the morning and having finished a campus tour. We just wanted to unload and freshen up before dinner. Really frustrated and disappointed with that. Come to the room hours later, its okay, pretty much what you expect for an "express" hotel. Only bothersome things were the outlet by the one side of the bed was busted so you couldnt use it, the door let in SO much light as it wasnt properly installed and the bathroom wasnt very clean. During breakfast the lady handling everything was quite rude to the guests. One gentlemen was holding the tray lid up for his wife and she snapped at him that he didnt have to hold it, it would hold its self.. but at a very low level, making it harder to get the eggs out. She was just snappy and rude to everyone, trying to refill stiff while guests were using something, snapping at them to "please move". I didnt expect a 5 star experience, but we definitely will chose elsewhere next time as we do plan on revisting the area a lot.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room smelled heavily of smoke. Elevator is a little scary and needs much updating. Front desk was kind, helpful, and amazing. A decent place to stay short term or overnight. Just know that it is on a very busy segment of road.
Stayed 1 night in Aug 2024

8/10 Good

Mouhamadou

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to improve the’’televisions (replace them with smart tv) and the telephones (replace them with digital phones) in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Aug 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of nice restaurants near by. Expressway is close by
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shirun

Stayed 2 nights in Aug 2024

8/10 Good

Kirk

Liked: Cleanliness
Great value
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice/spacious room. Good amenities
Stayed 1 night in Aug 2024

8/10 Good

Mucahit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and carpets need fresh air. Overall fine.
We stayed 1 night,quick check in,beds are clean,bathroom had no problem,quiet room,the only thing was the carpet was smelling which makes the room had a heavy smell. It could be the room wasn't airy enough or so,windows should be opened for fresh air when a room service is done (this is my advise) but it was locked. Breakfast was fine,clean area.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

JOSE

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

minna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2024

4/10 Poor

shimire

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel felt dirty overall. The breakfast area was the cleanest part of our stay. The elevator had a rip in the floor, smelled, and needed to be washed. The room had no space at all! Would NOT stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Yarimar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast and easy checking
Stayed 1 night in Jul 2024