Hampton Inn & Suites Rochester Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Bar (on property)
Exterior
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    ‪4 min walk‬
  • Eastman School of Music
    ‪11 min walk‬
  • Rochester Riverside Convention Center
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Rochester Downtown

Hotel in Downtown Rochester
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Rochester Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 296 out of 362 reviews
Rating 8 - Good. 50 out of 362 reviews
Rating 6 - Okay. 10 out of 362 reviews
Rating 4 - Poor. 5 out of 362 reviews
Rating 2 - Terrible. 1 out of 362 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to museum of play and downtown restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
great place !
Stayed 1 night in Dec 2024

10/10 Excellent

Jingyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

malik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel with up to date facilities. Loved the complimentary breakfast, pool, and gym.
Stayed 1 night in Nov 2024

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a central location. The staff were very helpful and the room had everything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. 8/10 for us. Breakfast could have been warmer, and paper plates was new for a hotel for breakfast. Not worth a complaint. Staff is kind and accommodating. Bathroom could have been a touch cleaner with the shower head on the sprayer being very dirty to even look at, but the rest of the bathroom was clean and tidy. Would stay again to be able to walk to Fattey’s.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Agnes, Leander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and we feel safe staying here for 6 days. I left my jewelry when we checked out. An hour after I called them that I left my jewelry, then they said they found it. I’m happy that the hotel cleaner was a great person. Thank you.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lila, New York

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great food.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this hotel
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walking distance to Strong Museum, delicious on-site restaurant and clean rooms, would return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Global

Stayed 2 nights in Sep 2024

10/10 Excellent

Marie-Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was hospitable over the phone and in person. The property was well kept and the front desk staff was responsive and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hoyel whenever we're in Rochester. Best hotel in the area. Nice neighvorhood and convenient to a number of great places in the city for entertainment, dining, and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increase on site parking. There is a very small area and then the parking garage associated with the nearby museum was suggested -but it closes at 10 pm, after which you need to call hotel reception and ask them to call the garage to open up to let you in to either park or retrieve your car. That's NUTS!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel that was convenient for the college (why i was visiting) and downtown. Right across the street from the Strong museum which was very cool to have a a view. Will look to stay again when in town visiting my daughter.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kendall

Traveled with family
Liked: Amenities
Stayed 1 night in Sep 2024