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Hampton Inn Rochester Webster

2.5 star property

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Photo gallery for Hampton Inn Rochester Webster

Exterior
Reception
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished
Indoor pool
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Explore the area

Map
878 Hard Rd, Webster, NY, 14580
  • Seabreeze Amusement Park
    ‪12 min drive‬
  • Strong
    ‪13 min drive‬
  • University of Rochester
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Rochester Webster

Webster hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Hampton Inn Rochester Webster offers 90 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn Rochester Webster provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hampton Inn Rochester Webster is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 999 reviews
Rating 8 - Good. 276 out of 999 reviews
Rating 6 - Okay. 63 out of 999 reviews
Rating 4 - Poor. 36 out of 999 reviews
Rating 2 - Terrible. 29 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible hotel and customer service!!!
Booked this room and drove 2hrs because of the separate tub in room. Upon arrival there was NO tub in room. I spent an hour online with customer service who said they spoke with hotel to get me room I booked and that they would call me back in 2 hours to make sure it was taken care. They NEVER called back. The room was in horrible shape and Hampton Inn said I didn’t get an upgraded room because it was booked through HOTELS/EXPEDIA. I was offered no compensation or reimbursement for this unbelievable disaster
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, but could use an update.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

joel

Only problem was advertised pool and whirlpool were not maintained.truly not usable..should not advertise their avaolability if they are not maintained
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

6/10 Okay

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights at the Hampton Inn in Webster. The breakfasts were good and the beds very comfortable. We were first put in a second floor room that had a heavy perfume odor. I went down to the desk to ask for a different room and the clerk (blonde with a tan) who had just come on duty (they had just switched shifts—this was about 3:15 on Dec 23) was rude to me when I told her the issue. She minimized our concern by asking me questions like “Do you wear cologne? Do you use Dove soap? etc.”. She finally very begrudgingly gave us a room on the third floor. This room was free of the odors. Other than the rude clerk, we very much enjoyed our holiday stay. All the other staff went out of their way to make our stay comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcus

Stayed 1 night in Dec 2024

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. We checked in easily, spent a couple of nights, spent some time in the hot tub. It was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, hotel, and price!
Great location and hotel for what we needed. Great breakfast!!! Gym is OK, but better than other hotel chains.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

6/10 Okay

Kishor

Stayed 1 night in Nov 2024

10/10 Excellent

Shy Lynn, Rochester

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Verma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went in with three young lady and they had fun in the pool and they also enjoy the continental breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Stayed 1 night in Nov 2024

10/10 Excellent

Peter, Brooklyn

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Front desk person was fantastic. Breakfast was OK, for being included free. Ample parking. Very clean. Very quiet Odd the shower curtain barely was long enough to go inside the bathtub.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Amazing stay. Very clean and staff was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 1 night in Nov 2024

8/10 Good

Donald, Parachute

Traveled with partner
Liked: Amenities
It was close to where we needed to be. It was pet friendly which I love but pretty hefty extra charge. 😢
Stayed 1 night in Nov 2024

10/10 Excellent

Shy Lynn, Rochester

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Love it so peaceful
Stayed 3 nights in Nov 2024