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Hampton Inn Rochester Penfield

2.5 star property

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Photo gallery for Hampton Inn Rochester Penfield

Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
950 Panorama Trail South, Rochester, NY, 14526
  • St. John Fisher College
    ‪3 min drive‬
  • Nazareth College
    ‪4 min drive‬
  • Strong
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Bathroom shower

Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

View from room

Studio, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony

View from room

Studio, 1 King Bed, Accessible, Balcony

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Hampton Inn Rochester Penfield

Rochester hotel with bar/lounge
This hotel features an indoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hampton Inn Rochester Penfield offers 81 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 44-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Rochester Penfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Rochester Penfield has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Rochester Penfield Hotel
Hampton Inn Hilton Penfield Hotel
Hampton Inn Hilton Rochester Penfield
Hampton Inn Hilton Penfield
Hampton Inn Rochester Penfield Hotel
Hampton Inn Rochester Penfield Rochester
Hampton Inn by Hilton Rochester Penfield
Hampton Inn Rochester Penfield Hotel Rochester

Hampton Inn Rochester Penfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 835 reviews
Rating 8 - Good. 182 out of 835 reviews
Rating 6 - Okay. 46 out of 835 reviews
Rating 4 - Poor. 18 out of 835 reviews
Rating 2 - Terrible. 25 out of 835 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay very clean and comfortable 😌
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheel

Traveled with partner
Liked: Amenities
Everyone was extremely friendly and helpful. Sue-(kitchen staff)was well prepared during breakfast. Clean and organized
Stayed 2 nights in Feb 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Very friendly staff - prosseional and hard working

Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and had everything needed. Shower was very good as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff.
Stayed 1 night in Feb 2025

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness
The room was very small. We had a rollaway bed which only fit in the hallway that led to the bathroom and door to the room, and took up most of that hallway so if we had to use the bathroom in the middle of the night we had about 6” of space to squeeze by a bed with a sleeping kid in it. There wasn’t a single dresser for clothing in the room and the closet was very small. There was hair in the bathroom when we checked in. The breakfast was mediocre at best. My kids did love the indoor pool and hot tub! The gym was fine. Typical for a hotel gym and seemed clean enough.
Stayed 6 nights in Dec 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated room. Good selection at breakfast. Nice set up of the dining area.
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Stayed 1 night in Jan 2025

4/10 Poor

Mark Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The heat/ ac unit was very loud. It constantly switched from blowing hot and cool air. Would not stay at this property again because of it.
Stayed 2 nights in Jan 2025

8/10 Good

William

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic. They made our stay very enjoyable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rafael, jackson heights

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 2 nights in Dec 2024

10/10 Excellent

FMary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Stayed 3 nights in Dec 2024

10/10 Excellent

Marianela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Bill

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights. Room was not serviced until the 4th day and only after requesting that it be serviced 3 consecutive days. Trash cans were full. Beds not made and towels not replaced. Found Cereal on floor left over from pervious occupants Rooms need updating and maintenance. Toilet paper holder coming loose from wall and kept turning dropping the roll. HVAC loud. TV channels could not be accessed directly. Had to go to guide and scroll through all unknown channels first. Breakfast was adequate but offerings were often unavailable 30 minutes or so before closing Hospitality staff was friendly but appeared to be overwhelmed
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

I arrived around 4:30 p.m. and was told that due to employees calling off, housekeeping was a little behind (check-in time is 3 p.m.). Waited in the lobby while Jay left the front desk and went up to the 5th floor to check the status of my room. He came back 10 or so minutes later saying the room was ready. In fact, he had turned on lights to welcome me when I got upstairs. Room was great and had a microwave--something that I'd been told at booking would NOT be in my king room. I was thrilled.
Stayed 2 nights in Nov 2024

4/10 Poor

Hakeem

Not well kept, management not engaged
Stayed 1 night in Nov 2024

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very nice part of town and the hotel room was very clean.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater sometimes blows out cold air and it a bit too noisy. Otherwise, we liked our room a lot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, amenities
Comfortable beds and room but noisy during the night
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Dominick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pop Warner football game the night we stayed and kids ran wild thru the halls all night long. After complaining the hotel told me to take up with Expedia and made zero accommodations. Very poor and unacceptable customer service!
Stayed 3 nights in Nov 2024