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Fairfield Inn & Suites by Marriott Rochester West/Greece

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Rochester West/Greece

Free daily continental breakfast
Property amenity
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
400 Paddy Creek Cir, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪3 min drive‬
  • Kodak Center for Performing Arts
    ‪3 min drive‬
  • Seneca Park Zoo
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Rochester West/Greece

Rochester hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Rochester West/Greece offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Fairfield Inn & Suites by Marriott Rochester West/Greece provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott Rochester West/Greece is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott West/Greece Hotel Rochester
Fairfield Inn Rochester West/Greece
Fairfield Inn Marriott Rochester West/Greece Hotel
Fairfield Inn Marriott West/Greece Hotel
Fairfield Inn Marriott Rochester West/Greece
Fairfield Inn Marriott West/Greece Hotel
Fairfield Inn Marriott West/Greece
Fairfield Inn & Suites by Marriott Rochester West/Greece Hotel
Fairfield Inn Marriott Rochester West/Greece Hotel
Fairfield Inn Marriott Rochester West/Greece
Hotel Fairfield Inn & Suites by Marriott Rochester West/Greece
Fairfield Inn Suites by Marriott Rochester West/Greece
Fairfield Marriott West Greece

Fairfield Inn & Suites by Marriott Rochester West/Greece Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 902 reviews
Rating 8 - Good. 227 out of 902 reviews
Rating 6 - Okay. 49 out of 902 reviews
Rating 4 - Poor. 26 out of 902 reviews
Rating 2 - Terrible. 32 out of 902 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cancelled our reservation that was made five weeks prior to our visit. I was not notified of the cancellation until I arrived to check-in. The excuse they made was that the hotel was overbooked, even though I had my choice of rooms when I made the reservation. They offered no help in finding another reservation at any other location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Josiann

Stayed 1 night in Oct 2024

10/10 Excellent

Rajesh kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tendai, Newmarket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Belinda

Traveled with family
The staff was friendly and the breakfast was hot and very clean
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

peter, Alameda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay with decent buffet. Convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

JERRY

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Vivian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Before I checked in I specifically asked the front desk staff if they had a pool and she said they did. We check in go get pool clothes on and the pool is closed for repair mind u it was maybe 20 min from the time. Went to the front desk staff and she’s like oh yea it’s closed for the day for repair, well why didn’t you tell me that before I checked in, I literally only booked the room for then pool. And she go ohh I’m sorry. Like really.
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool and spa area were CLOSED during our stay, fully half the reason we booked this hotel. Staff informed me lack of pool/spa maintenance has been a PROBLEM here for some time, and reviews confirmed that this is the case. Additionally, the bathroom in our room was TINY and CRAMPED. On the plus side, the staff were phenomenally friendly and the room was clean. Breakfast choices were limited, I've seen much better at other Fairfield Inns. I've asked for half my money back and won't be booking with any hotel affiliated with Marriott again, as the last one in another city had a VILE pool. I'm so disappointed and DONE with Marriott, these hotels used to be great!
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet. Staff was friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Erica

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good. The whole place needs an update though. The pool was kinda gross, hair and dirty water all over and it was kinda dark. The room was ok. When my son accidentally let one of the pillows fall on the floor i picked it up and there was dark hair on it. So not sure if they vaccum the whole room or just where you walk. It is also noisy. The walls are thin and the AC didnt really cool the room off but it ran all night. We bought snacks from downstairs and i think some of them have been there awhile. My candy bar was definitely old and my ice cream you could tell was melted then refroze again because the shape was crazy and all of them were like that you could tell just by feeling the package. The biggest thing on why i will not go back is because when i was trying to sleep i heard a rustling and i looked up and a mouse was trying to get into my son's goldfish crackers. I am not sure how it even got in. It went behind the tv from what i could tell and by that point i was already downstairs getting a new room. The woman at the front desk was very nice and accommodating. She put me in a new room right away. My son and i couldn't fall asleep after that so the whole night kinda sucked but we were only staying one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Older seaming hotel- rooms need a face lift along with elevator seams run down
Stayed 2 nights in Aug 2024

8/10 Good

Roland

Traveled with family
Liked: Cleanliness
Conveniently located...other guests were noisey. And front desk said you get what you get just like you cant pivk your neigjbors...breakfadt was adequate ..room was clean which is number one on our list
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful welcome. Spacious room. Lovely gardens. Friendly staff!! Thank you for a wonderful stay!!
Stayed 1 night in Jul 2024

10/10 Excellent

Jamere

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024