4/10 Poor
Erica
Traveled with family and small children
Aug 30, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good. The whole place needs an update though. The pool was kinda gross, hair and dirty water all over and it was kinda dark. The room was ok. When my son accidentally let one of the pillows fall on the floor i picked it up and there was dark hair on it. So not sure if they vaccum the whole room or just where you walk. It is also noisy. The walls are thin and the AC didnt really cool the room off but it ran all night. We bought snacks from downstairs and i think some of them have been there awhile. My candy bar was definitely old and my ice cream you could tell was melted then refroze again because the shape was crazy and all of them were like that you could tell just by feeling the package. The biggest thing on why i will not go back is because when i was trying to sleep i heard a rustling and i looked up and a mouse was trying to get into my son's goldfish crackers. I am not sure how it even got in. It went behind the tv from what i could tell and by that point i was already downstairs getting a new room. The woman at the front desk was very nice and accommodating. She put me in a new room right away. My son and i couldn't fall asleep after that so the whole night kinda sucked but we were only staying one night.
Erica
Stayed 1 night in Aug 2024