Fairfield by Marriott Rochester Henrietta/University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield by Marriott Rochester Henrietta/University Area

Indoor pool
Lobby
Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Fitness facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
4695 W Henrietta Rd, Rochester, NY, 14467
  • Marketplace Mall
    3 min drive
  • Fair and Expo Center
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Fairfield by Marriott Rochester Henrietta/University Area

Rochester hotel close to Marketplace Mall
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield by Marriott Rochester Henrietta/University Area offers 63 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield by Marriott Rochester Henrietta/University Area features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Fairfield by Marriott Rochester Henrietta/University Area is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Rochester
Fairfield Inn Rochester South
Fairfield Inn Rochester South Henrietta
Fairfield Inn Rochester South Hotel
Fairfield Inn Rochester South Hotel Henrietta
Fairfield Henrietta
Fairfield Inn Henrietta
Henrietta Fairfield Inn
Fairfield Inn Rochester South
Fairfield by Marriott Rochester Henrietta/University Area Hotel

Fairfield by Marriott Rochester Henrietta/University Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 334 out of 682 reviews" "
Rating 8 - Good. 204 out of 682 reviews" "
Rating 6 - Okay. 64 out of 682 reviews" "
Rating 4 - Poor. 45 out of 682 reviews" "
Rating 2 - Terrible. 35 out of 682 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adama

Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Traveled with group
Disliked: Staff & service
Checking in at this Fairfield was a very bad experience although we had had reservations for 2 weeks we were told they didn’t have a room for us. We had even called two hours earlier to make sure our room was available.
Stayed 1 night in Sep 2024

2/10 Terrible

Dick

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. Sheets were rumpled and had been slept in. The shower drain was filled with hair and a half-used bar of soap was on the ledge. The room contained only one towel. The staff would not connect us with the manager, who, despite a written request, never called back. Very poor and unprofessional service.
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Stayed 1 night in Aug 2024

10/10 Excellent

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and excellent staff
Stayed 1 night in Sep 2024

10/10 Excellent

Anita, Rotonda west

Stayed 2 nights in Aug 2024

10/10 Excellent

Karasevich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You for everything ♥️
Stayed 3 nights in Sep 2024

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay very cozy and close to everthing
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Located on a four lane road with a bunch of car dealerships
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our 1 night stay was nice and ose to RIT. Room was clean. The continental breakfast was typical. Would prefer the scrambled eggs not be from powdered eggs, but its typical of many mid priced hotels. Of course, this cant be compared to the other higher end Marriot hotels.
Stayed 1 night in Aug 2024

2/10 Terrible

Herbert, Jersey City

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia listed this as 2.5 stars but is probably closer to 1.5 if I’m being generous. Bed linens were dirty and didn’t seem like it was changed between guests. Toiletries like body wash were running on empty. The pool has dead bugs floating in it. Avoid it if at all possible!
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Close to RIT. Convenient for that.
Stayed 1 night in Aug 2024

6/10 Okay

Susanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Clean enough but bedding, plumbing and insidecroom and outside noise levels were sub-par. I paid 170.00 dollars for this room and expected much much better accommodations.
Stayed 1 night in Aug 2024

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was very nice. Employees were very friendly
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Business traveler, Traveled with family
Liked: Cleanliness, amenities
I have stayed at this hotel several times. I was not given the room I had requested and there were not clean towels in the room when I arrived. I shouldn’t have to ask for towels when arriving. My biggest complaint was not receiving the requested room. When I spoke with someone on the phone requesting the room, I was told it would be granted. I was told to book the room online and then call to request a certain room. Obviously, this did not happen as promised.
Stayed 2 nights in Aug 2024

6/10 Okay

Carol

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lennora, Berea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Elvira

Traveled with family
Disliked: Cleanliness, staff & service
My family and I arrived at the hotel after a seven hours drive and no staff was available to do the check in. We waited 30 minutes until a staff member showed up to check us in but we were told that no queen beds were available and I had made my reservation 2 months ago. The front desk staff member was the only worker on site running the business. He was the one who had to clean the room while we were in the waiting area. We waited almost 2 hours for a room.
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sharon, Chatham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot in tbe area but nice accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Emanuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms. Surpassed our expectations. Excellent staff, right cleanness, great property, good breakfast, clean A/C and easy parking. Hope we can find this property available every time that we visit Rochester.
Stayed 1 night in Aug 2024