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Comfort Inn & Suites West - Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West - Medical Center

Lobby
Lobby
Breakfast area
Premium bedding, pillowtop beds, desk, blackout drapes
Exterior

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Mayo Clinic Hospital - Saint Marys Campus
    ‪5 min drive‬
  • Mayo Clinic
    ‪6 min drive‬
  • Mayo Civic Center
    ‪7 min drive‬
  • Rochester, MN (RST-Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King with Sofa Bed, Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Extra Wide King Suite with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Hearing Accessible, Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed with Sofa Bed, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Non-Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Disabled Accessible, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Fully Handicap, Non-Smoking

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
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  • Parking included
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The price is $105 total
includes taxes & fees
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About this property

Comfort Inn & Suites West - Medical Center

3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites West - Medical Center provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites West - Medical Center is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 297 out of 475 reviews
Rating 8 - Good. 124 out of 475 reviews
Rating 6 - Okay. 30 out of 475 reviews
Rating 4 - Poor. 19 out of 475 reviews
Rating 2 - Terrible. 5 out of 475 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
We were very comfortable and the staff were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

julie, Garwin

Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 4 nights in Apr 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected the Comfort Inn because we stayed here before and the free shuttle to Mayo. Be advised that the shuttle stops at 5:30 and does not operate on weekends. The accommodations were clean and comfortable sleeping.
Stayed 1 night in Apr 2025

6/10 Okay

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I am on the road all of the time. When I check into a hotel, I hope that the elevator works and that there is hot water for a shower. Unfortunately, I had neither of these. Staff was great, place was great, but basic hotel maintenance not so great. That's not on the staff that's on the owner.
Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Business traveler
Liked: Cleanliness, staff & service
It’s a nice cozy hotel, except for 2 things: there were kids running down the halls and banging on the doors. I called the front desk to ask them to stop and it didn’t. I’m a night shift RN and it was very hard to get back to sleep during that. Second, the hot water on my day to leave was not working, so I had to take a cold shower. Not the end of the world, but not what I was expecting.
Stayed 3 nights in Mar 2025

8/10 Good

CAMIE

Stayed 1 night in Mar 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location with dining and shopping options very close. Entire facility is well maintained and clean. Ok breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Julie

Business traveler, Traveled with family
Overall it was an ok stay but I probably wont be staying at this hotel again next time we are in Rochester. We were able to check in early which was very helpful. Front desk staff was helpful and friendly. There were issues with the front door while we were there. We stayed 3 nights and didn’t get any garbage pick up or towel refreshing while there. We had issues with card keys working in our door. I did like the location. Lots of food options and coffee options. I instantly disliked the hotel once I discovered they don’t have freshly brewed coffee. The automated coffee is the worst in my opinion. Room was clean and the beds were comfortable. Overall, breakfast was good and lots of options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were welcoming, room was clean and pool area functioning as expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, decent breakfast, friendly staff- I would stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Jennifer, Waukesha

Liked: Cleanliness, staff & service
One of the "perks" that this property had for this trip was access to a pool / hot tub. Upon check in, we were notified that these were out of order at this time due to a mechanical issue. Definitely unfortunate timing, as we were planning on using these amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast

Great room and great value. The lady who does the breakfast does great job too.! It was actually HOT food and tasted good. We had one minor suggestion for an improvement and the nice gentleman at the front desk promised to check on our suggestion.
Stayed 1 night in Feb 2025

8/10 Good

Ana

Traveled with group
Needs to be updated the microwave tv and fridges are so old
Stayed 2 nights in Jan 2025

10/10 Excellent

BORIS, Schaumburg

Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the desk, Brandie, was particularly helpful, warm, and welcoming. So was the woman serving the breakfast buffet.
Stayed 1 night in Jan 2025