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Comfort Inn & Suites West - Medical Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites West - Medical Center

Premium bedding, pillowtop beds, desk, blackout drapes
Indoor pool
Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
Breakfast area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Douglas State Trail Head Rochester
    2 min drive
  • Northern Hills Golf Course
    4 min drive
  • Mayo Clinic Hospital - Saint Marys Campus
    5 min drive
  • Rochester, MN (RST-Rochester Intl.)
    14 min drive

Room options

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King with Sofa Bed, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Extra Wide King Suite with Sofa Bed, Non-Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Extra Wide King Suite with Sofa Bed, Non-Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Non-Smoking

  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Hearing Accessible, Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed with Sofa Bed, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Non-Smoking

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen Room, Non-Smoking

  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Disabled Accessible, Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Fully Handicap, Non-Smoking

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Comfort Inn & Suites West - Medical Center

3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites West - Medical Center provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites West - Medical Center is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 266 out of 417 reviews" "
Rating 8 - Good. 109 out of 417 reviews" "
Rating 6 - Okay. 22 out of 417 reviews" "
Rating 4 - Poor. 16 out of 417 reviews" "
Rating 2 - Terrible. 4 out of 417 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were ok but public areas are in pretty bad shape, the pool was not open which was not known when I booked, the elevator would not go higher than the 3rd floor d/t a mechanical issue. The chairs in the dining area are severely worn and the walls in public spaces badly need painted. The location was great but the quality of the building will keep me from staying here again. Usually I have great luck with Comfort Inn
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Falguni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool closed due to construction.
Stayed 1 night in Aug 2024

8/10 Good

Randall

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Very disappointed to find out that the pool is currently closed for renovations (as of JULY 2024). There was no mention of this until we arrived and saw a sign on the front desk!!!! Able to use the pool next door - but NO HOT TUB. Extrememly disappointed in this as those were the only things we wanted out of our mini vacay - a pool for the kids & hot tub for my hubs and I to relax.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very friendly and quiet hotel. With the amount of kids at the hotel that weekend it was very quiet. Rooms were very well cleaned and kept up. Only downside was that the pool and hot tub were closed for renovations, but other than that everything was excellent. The contential breakfast was amazing and everything was hot and fresh! Would defiently stay here again!
Stayed 2 nights in Jul 2024

8/10 Good

Linda, Maple Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay. Bed was comfortable and room was good size. Breakfast included hot choices and was good. The bathroom needs a complete updating, however.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

LaShaun

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet seats are old, ugly and need to be replaced. It was so bad I had to change rooms, the next one was only slightly better and had other issues. I didn't bother trying to change again I know that will be my last comfort inn stay. I expect better.
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Once checked in we found out that the pool and hot tub were not operational. Had some sad kids and sore parents.
Stayed 2 nights in Jul 2024

8/10 Good

Darrence

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but not as close to the Mayo as I thought
Stayed 1 night in Jun 2024

4/10 Poor

Steve

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was poor quality food and choices. Air conditioner is extremely noisy and has a musty smell. Bathroom needs updating and has very poor lighting.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jun 2024

6/10 Okay

Kurt

Just average - what I’d expected, except nothing special about amenities, surrounding area, etc. One of the desk folks, Lovely, was outgoing and knows her job!
Stayed 1 night in Jun 2024

6/10 Okay

Chris, Rochester

Liked: Staff & service
Overall a little tatty. Shampoo bottle was completely empty and a towel had been left from the previous occupant. Breakfast ok, but apple juice was like water.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when I have an appointment at Mayo because of its location and the nearby amenities.
Stayed 1 night in Apr 2024

4/10 Poor

Chad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was Freezing, and hot tube was pretty gross looking. No towels available in the pool room, or extra towels for the rooms when we asked for more needed to take a shower. The hotel was "under construction." Luckily we only stayed 1 night and we were not in the hotel much. That may have made for a worse experience. Another group had a problem with the door to their room not locking. Maintenance tried to fix and set off the fire alarm to all rooms and occupied areas. It was a total Sh!t Show. Breakfast was good, and parking was available.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not bring your Family
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Derald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Matt

Stayed 1 night in Apr 2024

4/10 Poor

Dean

Stayed 1 night in Mar 2024

10/10 Excellent

Dennis, East Gull Lake

Stayed 1 night in Apr 2024

8/10 Good

Suzanne

Liked: Staff & service
Salle de bain a besoin de rénovation, bain s’écoule péniblement, lit pas super confortable et odeur de désinfectant assez prononcé dans la chambre
Stayed 1 night in Mar 2024

6/10 Okay

Sandy

Stayed 3 nights in Mar 2024