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Comfort Inn & Suites West - Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West - Medical Center

Lobby
Premium bedding, pillowtop beds, desk, blackout drapes
Indoor spa tub
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Mayo Clinic Hospital - Saint Marys Campus
    ‪5 min drive‬
  • Mayo Clinic
    ‪6 min drive‬
  • Mayo Civic Center
    ‪6 min drive‬
  • Rochester, MN (RST-Rochester Intl.)
    ‪14 min drive‬

Room options

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King with Sofa Bed, Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Extra Wide King Suite with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Hearing Accessible, Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Non-Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Disabled Accessible, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Fully Handicap, Non-Smoking

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (472)
The price is $109
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includes taxes & fees
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About this property

Comfort Inn & Suites West - Medical Center

3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites West - Medical Center provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites West - Medical Center is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 438 reviews
Rating 8 - Good. 115 out of 438 reviews
Rating 6 - Okay. 23 out of 438 reviews
Rating 4 - Poor. 19 out of 438 reviews
Rating 2 - Terrible. 5 out of 438 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Smelly room!
The room had a terrible smell like urine? could have been a dog left in the room for a long period of time ! The hotel attendant sprayed some stuff to take away the smell but only lasted a little while! Terrible experience! had to gt to the hallway to get some fresh air!
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, room comfort
Great Hotel
Amazing stay as always at this hotel. Clean and close to the action.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
People were excellent
Stayed 1 night in Oct 2024

8/10 Good

Jaci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel clean, beds are comfortable, breakfast is good, hotel staff is nice. Will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Great selection of breakfast items, rooms were clean, safe area, lots of restaurants close by.
Stayed 2 nights in Oct 2024

6/10 Okay

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except too much light coming through the sheer curtains. Couldn’t shut the drapes
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare.. Things were not as advertised and very outdated!! I will not be staying there ever again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Grant

Stayed 1 night in Sep 2024

10/10 Excellent

Avram

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Friendly, clean, good value!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Stayed 2 nights in Sep 2024

10/10 Excellent

Brandi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was incredibly comfortable, room very clean. Tastey breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Stayed 2 nights in Nov 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Nice hotel in so many ways... would have been nice to know the pool has been closed for a while.
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were ok but public areas are in pretty bad shape, the pool was not open which was not known when I booked, the elevator would not go higher than the 3rd floor d/t a mechanical issue. The chairs in the dining area are severely worn and the walls in public spaces badly need painted. The location was great but the quality of the building will keep me from staying here again. Usually I have great luck with Comfort Inn
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Falguni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024