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Best Western Palmyra Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Reception
Desk, laptop workspace, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    14 min walk
  • Book of Mormon Publication Site
    2 min drive
  • Wayne County Fairgrounds
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palmyra Inn & Suites

Palmyra hotel with free in-room WiFi
This smoke-free hotel features a conference center, a spa tub, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a spa tub, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Palmyra Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 859 reviews" "
Rating 8 - Good. 241 out of 859 reviews" "
Rating 6 - Okay. 100 out of 859 reviews" "
Rating 4 - Poor. 32 out of 859 reviews" "
Rating 2 - Terrible. 21 out of 859 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zina, Lehi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean, and comfortable. The staff were friendly and personable. We needed help because the AC wasn’t working, they came right away and got it going again.
Stayed 1 night in Aug 2024

10/10 Excellent

Vesna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice,choice for breakfast could improve. Reception girl was friendly. Overall is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Edward and Pamela

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ANNETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful quiet stay! Would highly recommend this hotel!
Stayed 1 night in Aug 2024

8/10 Good

lisa, new waterford

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Clean enough room, comfortable bed. Had the king suite so I loved the 2 king beds and the room space. That said, it is dated. The bathroom is very small and there were large stains on the carpet. As other reviews said, the breakfast was limited and I missed it completely because they are only open until 8 and the line was long at 7.
Stayed 1 night in Aug 2024

8/10 Good

Donald, Bailieboro

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel was close to area that we wished to visit and it was reasonable for cost. The breakfast was poor and selection was very limited. Don R.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helene, Plattekill

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great choice if you're going to a meeting or work function. Seems like they cater to working people on the go. Very spacious rooms. Shower water pressure strong. Being on first floor you hear all the noise of room above and on side. Especially TV. Beds were comfortable. They have breakfast included.
Stayed 1 night in Aug 2024

10/10 Excellent

Shrikant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite stay
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. New large room. Very clean. Large breakfast area with nice hot breakfast. Ample parking. Less than 5 minutes drive to Palmyra temple. Highly recommended. Best place to stay when visiting lds church history sites.
Stayed 1 night in Aug 2024

4/10 Poor

JoAnna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Unfortunately the reservation was incorrect and they could not accommodate the room we booked. They billed my credit card upon arrival which they clearly stated would occur at check out. The room was so damp out clothes felt wet. Not worth $200 a night but because of the location and no other hotels in the area it’s the only option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Justin

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible place to stay. Our door did not lock, staff didn't offer a different room, just a mechanical key. Room was never cleaned despite multiple requests. The bathroom ceiling looked like the contractor left mid-repair. The phone did not work and one of the AC units would only blow warm air. Multiple holes in walls and bad touch ups to the paint. By far the worst BW I've stayed at.
Stayed 10 nights in Aug 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for the night
Just an overnight stop. Hotel was a little older inside. Rooms was spacious clean and bed was comfortable. Breakfast had standard offerings.
Stayed 1 night in Aug 2024

6/10 Okay

Carrie

Traveled with family
Disliked: Cleanliness
Great location for seeing historic sights but not very clean! They could do better! Lots of hair in the bathroom and shower area. Shower and shower curtain were dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Disliked: Property conditions & facilities
What is unique is that it's so close to Palmyra and the Church historic sights. Unfortunately the cleanliness of the bathroom and lack of available breakfast options was disappointing.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hhnjh
Stayed 3 nights in Aug 2024

8/10 Good

milan

Liked: Cleanliness, staff & service, property conditions & facilities
No stores nearby
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are in desperate need of updating. Pillows are obviously in need of replacement. Breakfast was largely disappointing. Overall, the hotel is rundown, and not worth the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Quiet!
Stayed 2 nights in Aug 2024

10/10 Excellent

caleb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff, only thing was breakfast was too early
Stayed 9 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful Stay
It was another great stay. The only thing that I would change is the early breakfast time, since it was only 0600-0800. Other than that very minor inconvenience, it was a pleasant experience.
Stayed 2 nights in Aug 2024