TownePlace Suites by Marriott Memphis Southaven

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Memphis Southaven

Terrace/patio
Outdoor pool
Lobby
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Kitchen

Explore the area

Map
7191 Sleepy Hollow Drive, Southaven, MS, 38671
  • Semmes-Murphey Clinic
    6 min walk
  • Baptist Memorial Hospital-DeSoto
    10 min walk
  • Southaven Towne Center
    18 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    10 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott Memphis Southaven

3-star Southaven hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a fitness center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Memphis Southaven offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 43-inch LED televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
TownePlace Suites by Marriott Memphis Southaven features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 258 square feet (24 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Onsite self parking is complimentary.

TownePlace Suites by Marriott Memphis Southaven is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 258 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Memphis Southaven Aparthotel
TownePlace Suites Marriott Memphis Aparthotel
TownePlace Suites Marriott Memphis Southaven
TownePlace Suites Marriott Memphis
Aparthotel TownePlace Suites by Marriott Memphis Southaven
TownePlace Suites by Marriott Memphis Southaven Southaven
TownePlace Suites by Marriott Memphis Southaven Hotel
TownePlace Suites by Marriott Memphis Southaven Southaven
TownePlace Suites by Marriott Memphis Southaven Hotel Southaven

TownePlace Suites by Marriott Memphis Southaven Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 266 out of 479 reviews" "
Rating 8 - Good. 92 out of 479 reviews" "
Rating 6 - Okay. 50 out of 479 reviews" "
Rating 4 - Poor. 28 out of 479 reviews" "
Rating 2 - Terrible. 43 out of 479 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Stayed 3 nights in Sep 2024

8/10 Good

Corinne

Traveled with family
I liked the layout, and kitchen space
Stayed 3 nights in Sep 2024

6/10 Okay

Jacob

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room had all the amenities we needed. Kitchenette could've been a little cleaner but rest of room was great. Traffic noise from the freeway right outside the windows was noticeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Conveniently located and staff pleasant!
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was fine. The fact that there was a lack of communication costed me funds I really can't afford. I called the hotel directly to let them know I was going to be very late checking in, & was told it was documented & fine. However when I arrived my entire reservation had been cancelled & I was forced to pay the hotel an additional 2 night stay for the last 2 days of the 3 day reservation that had been cancelled. I had already paid hotels.com for the entire 3 days!😥. How can that be rectified?!
Stayed 3 nights in Aug 2024

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, staff & service
Nice stay overall! Had issue with the TV not working in the room due to a connection issue, besides that stay was good!
Stayed 1 night in Aug 2024

4/10 Poor

Rebeka

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This experience at this Marriott location was deeply disappointing and falls far below the expected standards of the brand. Firstly, the property seems to have only a limited number of suites, and the cleanliness of these rooms was concerning. The tub in our suite still had a visible dirt ring and was difficult to clean due to a slow-draining issue that left standing water. Additionally, the showerhead was taped in place, making it impossible to adjust, forcing us to shower at an awkward angle. The condition of the furniture was equally troubling. The couch appeared unclean, with random nuts and bolts found under the ottoman that didn't seem to belong to anything. The refrigerator and freezer were covered in dust and hadn't been cleaned inside. A dirty dish was left in the dishwasher, and the floors were sticky, yet no mop was available when requested. The nightstands and phone were both dusty and sticky, with evidence of something spilled on them that had not been properly cleaned. The carpet showed signs of a poorly executed patch job. Given the reputation and price point of the Marriott brand, this was one of the worst experiences I've had. It's especially unacceptable that both suites we booked were in such poor condition, with one even lacking pillowcases on the pillows. For a brand of this caliber, the level of cleanliness and attention to detail was shocking and disappointing.
Stayed 1 night in Aug 2024

6/10 Okay

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Stayed 1 night in Aug 2024

6/10 Okay

GEORGE

Liked: Cleanliness
I GOT ROOM 2002, AND CUD NOT SLEEP IN THE NIGHT BECAUSE OF THE FWY BEING RIGHT OUTSIDE, THE NOISE OF CARS UP AND DOWN WERE DISTURBING. OUR FRIENDS WHO STAYED IN ROOM 404, SIMILAR TO. MINE MOVED OUT TH E NEXT DAY TO THE MARRIOTT RESIDENCES. I CHOSE TO STAY AND PUT UP WITH THE HINDERANCE.
Stayed 6 nights in Aug 2024

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was convenient to several restaurants and shopping areas. Rooms were clean. We went down for breakfast our first morning, listed as ‘til 10am per the website, and the staff were rapidly cleaning around 930. Borderline annoyed we were in their way. We mentioned it to the staff at the desk who pointed to their paper posting that said it was until 930 am, said it had been that way for 5 years. When we showed them the website, he remarked, “is that this location?” To which we replied it was. No Apology, no sorry for any misunderstanding, nothing. For Marriott to have built their reputation on customer service, this wasn’t up to par.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Friendly staff, clean room, and an adequate continental breakfast make this a great place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kristy

Traveled with partner
Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Lesley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Nnadozie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern full suites
Very nice full suite rooms. Good hospitality and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The carpet was wet, coffee machine messed part, light kitchen doesn’t work
Stayed 3 nights in Jul 2024

10/10 Excellent

David, Indian shores

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024