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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Restaurant
Lobby
Exterior
Outdoor pool
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Breakfast included
  • 24/7 front desk
$95
includes taxes & fees
Aug 7 - Aug 8

Explore the area

Map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    ‪1 min drive‬
  • Vidant North Hospital
    ‪5 min drive‬
  • Lake Gaston
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
  • Pet friendly
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3.8 out of 5, Good, (1000)
$83 nightly
The price was $93
The price is $83 total
includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Roanoke Rapids hotel with free breakfast
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 157 out of 1000 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

freddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for work its not far from the papermill only 10min drive rooms were very clean the beds are hard as a rock though that is my only complaint
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

1 night

I had a toilet that had a very high pitch .squeel the whole time, shutting the door did not help. There was a bug crawling on the ceiling that I had to kill before going to bed. There were webs/hair with tiny things crawling on the web on the light fixture next to the bed. Lastly, there were yellow stains on the sheets. Glad it was1 night stay. (I have pics, but unable to upload)
Stayed 1 night in May 2025

8/10 Good

Jabbar

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in May 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of cigarette smoke. TV remote had dead batteries, pool was empty and shower in my sons room was broken.
Stayed 1 night in May 2025

6/10 Okay

Todd

Traveled with family
Liked: Staff & service
For a one night stay it worked out fine. It was easy to get to off the hwy.
Stayed 1 night in May 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
This property is located in a convenient place along the I95 corridor at Roanoke Rapids. It is an older property that is in need of some maintenance and updates. That being said, it is clean and value-priced with a friendly and accommodating staff. In addition, there are great sunrises as well!
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Property conditions & facilities
The receptionist was very friendly, helpful and full of information.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just there overnight wasn’t bad staff was friendly check-in was quick and rooms were clean
Stayed 1 night in May 2025

6/10 Okay

Jenique

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Keith

Liked: Staff & service, amenities, property conditions & facilities
I have been at this hotel several times. Stopped here for a break and then finished the trip. Easy on and off from I-95. This property is a little run-down. Hopefully the hotel will perk this place up soon.
Stayed 1 night in Apr 2025

6/10 Okay

Aquandra

Traveled with group, Business traveler
Liked: Staff & service
Good place to stay. Had plumbing problems with the toilet and shower though. For example, the tub didn’t drain properly and the toilet kept running at different times in the night. It was a quick stay, and the employees were polite though.
Stayed 2 nights in Apr 2025

2/10 Terrible

Mrudula

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water . Sheets were not clean. They had dirty marks. Bedroom floor was not clean . Toilet was flushing all over the place.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Great stay and very quiet environment. But hotel rooms need to update their wooden floors to carpet as the wooden floors collects dust and makes your feet dirty easily. Nice that it was close to the highway.
Stayed 1 night in Apr 2025

6/10 Okay

Christy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was close to where we needed to be. Dated, not very clean, people banging on the door (not the property’s fault). Furniture was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and check-in went easily. The room itself was very dated, and there was a faint, lingering smell of old cigarette smoke. I traced this back to the air conditioning unit, which has probably been in service since smoking was allowed in all rooms. The bathroom was clean, but the shower drain was very slow so you were standing in water the entire time.
Stayed 1 night in Apr 2025

6/10 Okay

Beverlymae

Traveled with partner, Traveled with family
Liked: Amenities
It was a decent hotel for the price, however when me and my family were getting into our rooms, the staff hadn’t clean like half of the rooms on the first floor including one of our rooms. So, they had to wait a bit until they made the bed.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 1 night in Apr 2025

2/10 Terrible

HELENA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and that's the only positive I can share, its not great at all. It's very old and is in need of a serious upgrade. Oh staff was friendly, one other positive.
Stayed 2 nights in Mar 2025

4/10 Poor

Kerry

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, flies in the room, and the shower clicked all night and kept me up
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Very nice
Stayed 1 night in Apr 2025

4/10 Poor

Josee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service was great. The room was another story. Bathroom was not cleaned properly. The room has old rusty lamps...The bed was lumpy and mattress was tired. Pillows were square??? Would not recommend.
Stayed 1 night in Apr 2025

4/10 Poor

Gregory S

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Was booked into a room with zero hot water. I accepted this though Only because I had no choice it was 1 am and I had booked this hotel earlier in the day I had driven 700 miles and was dead tired getting there. If I wasn’t so tired I wouldn’t have accepted the room. My families safety is more important than a hot shower
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a terrible hotel. I don’t have one good thing to say about it. Nasty smell peeling paint,sticky floors.We only stayed 3 hours. That was more than enough!!!
Stayed 1 night in Apr 2025